Operations: Page 178


  • Burlington poaches Ross exec to fill COO role

    Travis Marquette is set to become the third C-suite executive from the off-pricer's rival as it eyes post-pandemic growth. 

    By July 16, 2021
  • J.C. Penney's private label brand Thereabouts
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    Courtesy of J.C. Penney
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    Column

    The Weekly Closeout: J.C. Penney’s inclusive kids apparel brand and the second(ish) item in Yeezy Gap

    The department store launched a label in time for the back-to-school shopping season, and the rapper seems to be aiming for a repeat of its first product drop.

    By Retail Dive Staff • July 16, 2021
  • A Target employee completes an in-store checkout purchase and hands a customer a receipt. Explore the Trendline
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    Permission granted by Target
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    Trendline

    The state of retail operations

    Daily operations have changed tremendously over the past few years, as retailers re-examine topics including shrink and pricing. 

    By Retail Dive staff
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    Justin Sullivan via Getty Images
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    Dollar General plans to hire 50K new employees amid blazing store growth

    The retailer aims to add more than 1,000 stores this year as it looks to nearly double its already vast store footprint in the coming years. 

    By July 15, 2021
  • 7-Eleven expands lab stores
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    Permission granted by 7-Eleven
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    7-Eleven brings mobile checkout to 2.5K more stores

    The convenience store chain now offers the frictionless shopping service in over 3,000 locations in 32 states.

    By Sam Silverstein • July 15, 2021
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    Courtesy of Bed Bath & Beyond
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    Bed Bath & Beyond to extend curbside pickup hours

    The retailer will allow consumers to pick up online orders as early as 8 a.m., one hour before stores typically open.

    By July 14, 2021
  • A Hudson's Bay storefront
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    "Hudson's Bay" by Jeff Hitchcock is licensed under CC BY 2.0
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    After years of expansion, HBC has fractured

    The move to split up the company's Saks Fifth Avenue operations has some rationale involving retail, but it's also a way to monetize its assets.

    By Updated July 15, 2021
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    Joe Raedle via Getty Images
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    Merchants say they're losing revenue to online fraud, FIS finds

    Six in ten merchants globally reported higher rates of e-commerce fraud in 2020 and struggle to cope with rising payments fraud, an FIS report indicates. 

    By Vaidik Trivedi • July 14, 2021
  • A shopper stocks up on merchandise at a Sam's Club store.
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    Scott Olson via Getty Images
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    Sam's Club expands Scan & Go app with new Scan & Ship feature

    The new in-app tool allows shoppers to scan purchases and ship them directly to their homes.  

    By Maria Monteros • July 13, 2021
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    "TOPSHOP / TOPMAN" by Sento is licensed under CC BY-SA 2.0
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    In quest for Gen Z attention, Nordstrom takes minority stake in Topshop

    The department store's partnership with new brand owner Asos promises to boost U.S. sales for a set of retailers previously owned by U.K.'s Arcadia.

    By July 12, 2021
  • Malls may not even need anchors. Here's why.

    Department stores used to drive traffic, but now they're just a drag.

    By July 12, 2021
  • Tiny Jewel Box expands its Patek Philippe showroom.
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    Courtesy of Tiny Jewel Box
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    As collectors seek out luxury watches, Tiny Jewel Box expands showrooms

    The Washington, D.C., business has expanded its Patek Philippe showroom, and an additional Rolex space will open next year to cater to growing demand. 

    By July 12, 2021
  • Fidji Simo and Apoorva Mehta of Instacart
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    Courtesy of Instacart
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    Instacart taps high-ranking Facebook exec as new CEO

    Starting Aug. 2, Fidji Simo will assume the top role at the company while current CEO and founder Apoorva Mehta will serve as executive chairman.

    By Catherine Douglas Moran • July 9, 2021
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    Al Bello via Getty Images
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    Walmart debuts doula benefit in Georgia

    The benefit will cover associates within the state for doula services in the amount of up to $1,000 per pregnancy.

    By Ryan Golden • July 9, 2021
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    Justin Sullivan via Getty Images
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    Dollar General is trying to get healthier

    The discount operator just hired its first chief medical officer and said it's increasing its lineup of health-focused products and services.

    By Jeff Wells • July 9, 2021
  • Bloomingdale's new concept store, Bloomie's, to open in August 2021.
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    Courtesy of Macy's Inc.
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    Bloomingdale’s unveils concept store Bloomie’s

    The first location, which is 22,000 square feet, will open in Virginia in August as parent company Macy's continues to make good on its turnaround strategy. 

    By July 8, 2021
  • Nordstrom's New York City flagship
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    Daphne Howland/Retail Dive
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    Nordstrom commits to working with the 15 Percent Pledge for a decade

    The department store is the first retailer to sign a 10-year agreement with the group, which was founded a year ago to address racial inequality in business.

    By July 8, 2021
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    Fotolia
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    Amazon partners with BigCommerce to ease fulfillment for merchants

    The partnership gives U.S. sellers access to perks of the e-commerce giant's fulfillment network, including faster shipping and trackable orders.

    By Tatiana Walk-Morris • July 8, 2021
  • A truck drives by a Bed Bath and Beyond store on October 3, 2019 in San Francisco, California.
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    Justin Sullivan via Getty Images
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    SKU rationalization helps Bed Bath & Beyond achieve 95% in-stock level

    The company expects to improve its inventory management even further as it overhauls its technology stack.

    By Matt Leonard • July 8, 2021
  • Exterior of a Belk storefront.
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    Courtesy of Belk
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    Belk shakes up leadership

    The 130-year-old Southern department store chain recently emerged from Chapter 11 after the pandemic interrupted its turnaround plans.

    By July 7, 2021
  • Kroger Knapp
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    Courtesy of Kroger
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    Kroger adds shuttle technology to distribution center

    The grocer is doubling the capacity of its Great Lakes warehouse while adding robot pickers and palletizers to boost efficiency.

    By Jeff Wells • July 7, 2021
  • A headshot of Jeff Bezos.
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    Courtesy of Amazon
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    Deep Dive

    Is it 'Day Two' at Amazon yet?

    Most analysts expect little change from Jeff Bezos' departure as CEO. But he's leaving unfinished business for longtime lieutenant Andy Jassy.

    By July 7, 2021
  • Neiman Marcus says there's no plan to sell Bergdorf Goodman

    The department store, which has owned the storied Manhattan retailer for 50 years, pushed back against details in a New York Post report last week.

    By July 6, 2021
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    Stuart C. Wilson via Getty Images
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    Despite online growth, stores will still account for three-fourths of retail sales in 2024, Forrester says

    The research firm estimates that e-commerce in the U.S. grew 30% in 2020, its fastest pace since 2002. But physical retail hasn't lost its relevance. 

    By July 6, 2021
  • Order picking trolley
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    "Wanzl IWL" by Zulu84 is licensed under CC BY-SA 4.0
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    'Real pressure on supply chains': How major players are balancing costs, speed and a new retail world

    Executives from PVH, Under Armour, Dollar General, Tractor Supply and American Eagle spoke about current challenges at NRF's Retail Converge. 

    By July 6, 2021
  • Sponsored
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    Metamorworks via iStock

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    Sponsored by Lumen

    Clearing the hurdles and maximizing value in current and future store operations

    To deliver a personalized customer experience, retailers need a modern and secure platform that is cloud and edge enabled.

    July 6, 2021