These 5 people were supposed to save retail. Here's how they did.

They are charismatic, smart and savvy. But no one person can change an industry.

By Daphne Howland, Ben Unglesbee, Kaarin Vembar • Oct. 18, 2021

Is Best Buy undermining its storybook turnaround?

Layoffs and flexing in stores have taken a toll, current and former employees told Retail Dive. As one said, "You can't have good customer service when you barely have any customer service reps."

By Ben Unglesbee • Oct. 15, 2021

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

The Weekly Closeout: Activist reportedly takes stake in Macy's, urges Saks-like e-commerce split

Also, Target teamed up with Lego for a collection inspired by its famous bricks and Allbirds launched a new product ahead of its IPO.

By Retail Dive Staff • Oct. 15, 2021

Under Armour names first chief consumer officer as marketing chief plans exit

The new position will take over the functions of the CMO, overseeing global marketing, e-commerce and retail.

By Cara Salpini • Oct. 15, 2021

Best Buy starts Black Friday deals early amid supply chain woes

The retailer is offering deals to encourage consumers to shop early as widespread supply chain constraints loom over the season.

By Tatiana Walk-Morris • Oct. 15, 2021

After a year of missteps, Ikea's e-commerce business appears to be heading in the right direction

The retailer invested in its online operations and transformed stores into fulfillment points early in the pandemic. But it hasn't been easy.

By Caroline Jansen • Oct. 14, 2021

Vuori plans 100 US stores as it rakes in $400M investment

The recent funding from SoftBank Vision Fund 2 is four times higher than Allbirds' largest fundraise and positions it for global expansion.

By Cara Salpini • Oct. 14, 2021

Walmart, Home Depot commit to use night hours at West Coast ports to smooth cargo flows

During a speech on Wednesday, President Joe Biden said he envisioned the U.S. will eventually operate on a 24/7 supply chain schedule.

By Edwin Lopez • Oct. 14, 2021

Does Stitch Fix need stores?

The apparel e-retailer has ruled them out in the past, but a recent business model shift and its customer acquisition needs could change that.

By Daphne Howland • Oct. 14, 2021

Poshmark acquires sneaker verification startup Suede One

The acquisition is Poshmark's first — and marks a deeper commitment to scalable product verification. 

By Tatiana Walk-Morris • Oct. 14, 2021

Top retailers will establish robot resource departments as demand grows: Gartner

Investments in robots are one way companies are boosting productivity, as orders get processed closer to the point of delivery.

By Max Garland • Oct. 14, 2021

Model behavior: How mannequins display retail's brand values

Diversity in mannequin body size and gender can help shoppers see themselves reflected in a brand — and drive loyalty.

By Kaarin Moore • Oct. 14, 2021

As retailers shaped holiday hiring plans, 721K retail workers quit in August

Employers including retailers are having to raise wages and otherwise sweeten their offer in order to lure people to take openings.

By Daphne Howland • Oct. 13, 2021

Poshmark co-founder to oversee new seller experience team

The new division is responsible for "supporting and innovating" on behalf of the platform's merchants.

By Tatiana Walk-Morris • Oct. 13, 2021

Macy's teams up with Fanatics

The deal grows the fan apparel product offering at Macy's by nearly 20 times, as the department store continues to diversify its merchandise categories. 

By Kaarin Moore • Oct. 13, 2021

Walmart and Target reassure customers they'll be stocked amid global supply chain squeeze

The retail giants outlined proactive measures they have taken to get goods into the country and onto shelves. For their smaller peers, the pressure is tighter.

By Ben Unglesbee • Oct. 13, 2021

Hims & Hers strikes a deal with The Vitamin Shoppe to sell hair care products

Although the collaboration will begin small, the companies left room for "potential expansion" early next year into other categories.

By Tatiana Walk-Morris • Oct. 13, 2021

Best Buy pushes further into healthcare with Current Health acquisition

The platform allows for patient monitoring, telehealth and patient engagement, and follows similar moves by the retailer to offer tech-based health services.

By Kaarin Moore • Oct. 12, 2021

Scotch & Soda accelerates DTC expansion with 22 new physical locations set to open in 2021

Originally a wholesale brand, the company had just 30 owned and franchised stores when it was acquired in 2011. Now it has 235.

By Cara Salpini • Oct. 11, 2021

With 28 new stores, Ross polishes off its 2021 growth plans

Although the off-price retailer scaled back its expansion a little due to the pandemic, it will have opened a total of 65 new stores this year.

By Daphne Howland • Oct. 11, 2021

Retailers are betting on wage hikes, perks to woo workers ahead of the holidays. Will it work?

Employers are offering incentives like sign-on bonuses, tuition assistance and higher pay to staff up, but challenges remain.

By Maria Monteros • Oct. 11, 2021

The Weekly Closeout: Mirror plans Canada launch and what’s with all the e-commerce spinoffs?

Lululemon will expand the home fitness tech to nearly 200 stores, and Macy's is encouraged to follow department store Saks on a strange path.

By Retail Dive Staff • Oct. 8, 2021

Adidas to take back apparel from any brand in resale program with ThredUp

Members of the athletics brand's app can order a prepaid shipping label and send back used apparel in exchange for rewards.

By Cara Salpini • Oct. 8, 2021

Williams-Sonoma is the latest retailer to boost minimum wage to $15

The home retailer follows others in the industry that have sweetened their perks in an attempt to fill jobs.

By Caroline Jansen • Oct. 8, 2021

Office Depot, OfficeMax launch 20-minute pickup guarantee

If an order isn't ready on time, shoppers get $20 off their next qualifying purchase. 

By Tatiana Walk-Morris • Oct. 8, 2021