Operations: Page 136


  • A gray and white Bed Bath & Beyond store.
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    Daphne Howland/Retail Dive
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    Bed Bath & Beyond’s chief customer and technology officer resigns

    Rafeh Masood, set to depart Dec. 2, marks the latest in a string of executive changes at the struggling retailer.

    By Nov. 2, 2022
  • A portrait of a business executive wearing a black suit, long brown hair and pearls.
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    Courtesy of Bath & Body Works
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    Bath & Body Works taps Unilever exec as CEO

    Gina Boswell has more than 30 years of executive experience, mostly in the personal care and beauty industries.

    By Nov. 2, 2022
  • Trendline

    Digital innovation and technology trends in retail

    Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

    By Retail Dive staff
  • A white JC Penney store with a red roof.
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    Courtesy of J.C. Penney
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    J.C. Penney drags down owner Simon Property Group in Q3

    Some analysts would like to see the mall REIT provide more details about the retailers it owns, given the volatility they’ve introduced to its business.

    By Nov. 2, 2022
  • Amazon launches cash advance program for merchants

    Sellers can access capital from $500 up to $10 million, while payment is based on a fixed percentage of their gross merchandise sales. 

    By Tatiana Walk-Morris • Nov. 2, 2022
  • A FedEx worker sorts packages being unloaded from a truck on a conveyor belt at the FedEx Oakland Airport sort facility.
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    Justin Sullivan via Getty Images
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    FedEx preps for moderate peak season with space to add new customers

    The company will continue to onboard during the holidays thanks to “a little flex in the network," Chief Customer Officer Brie Carere said.

    By Max Garland • Nov. 2, 2022
  • Exterior shot of a Dollar General store.
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    Courtesy of Dollar General
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    Dollar General boosts toy offering

    The retailer worked with vendors to introduce new products — most priced at $10 or less — as consumers search for bargains this holiday season. 

    By Tatiana Walk-Morris • Nov. 2, 2022
  • A girl holding a stuffed animal standing behind three storage bins
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    Courtesy of BuyBuy Baby
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    BuyBuy Baby introduces first private label

    The launch comes as Bed Bath & Beyond moves away from owned brands in favor of national labels.

    By Nov. 1, 2022
  • A diverse group of hikers deals with brightly colored luggage among large rocks on a grassy green mountainside.
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    Courtesy of Away
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    Away CFO steps into president role

    The direct-to-consumer luggage company didn’t say who would replace Catherine Dunleavy as financial chief.

    By Nov. 1, 2022
  • Walmart Store Exterior at Night
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    Courtesy of Walmart
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    Walmart, Popable offer short-term store leases to small businesses

    Brands can sign up for leases ranging from one month to a year, and they also have the option of entering into a longer-term contract.

    By Tatiana Walk-Morris • Nov. 1, 2022
  • Exterior shot of a Dollar General store.
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    Courtesy of Dollar General
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    New Dollar General CEO takes the reins

    Jeff Owen has moved into the chief spot, after serving as COO since 2019, and taken a seat on the board as Todd Vasos prepares to retire.

    By Nov. 1, 2022
  • Storefront of Ross
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    "Ross" by Genevieve Prentice is licensed under CC BY-SA 2.0
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    Ross opens another 40 stores as footprint tops 2K locations

    The off-price retailer is sticking to its expansion plans as its customer comes under pressure from inflation. 

    By Oct. 31, 2022
  • A "for lease" sign for retail space with a phone number.
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    Daphne Howland/Retail Dive
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    Small retailers again struggling to pay rent

    More shop owners are having trouble, a reversal from last month and a return to July’s higher delinquency rate, according to an Alignable report.

    By Oct. 31, 2022
  • A Bed Bath & Beyond sign against a blue sky with puffy white clouds.
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    Daphne Howland/Retail Dive
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    Bed Bath & Beyond reviewing data breach

    The home goods retailer doesn’t believe sensitive or personal data was accessed by the third party.

    By Oct. 31, 2022
  • Exterior of a brick building with the Etsy name on it.
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    Courtesy of Etsy
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    Etsy promotes vice president of engineering to chief technology officer

    The move comes after the e-commerce platform made two key acquisitions last year.

    By Tatiana Walk-Morris • Oct. 31, 2022
  • A Shipt Shopper handles a grocery order.
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    Courtesy of Shipt
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    Shipt sued by DC, Minnesota attorneys general over worker classification

    Both suits allege the Target-owned delivery company has misclassified its workforce to circumvent labor costs. 

    By Catherine Douglas Moran • Oct. 31, 2022
  • Storefront of Abercrombie & Fitch in a mall. Store windows on the left and right have mannequins wearing long pants and shirts.
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    Courtesy of Abercrombie & Fitch
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    Abercrombie & Fitch partners with Walgreens, Office Depot for online order pickup

    E-commerce shoppers can now select one of roughly 12,000 pickup locations when placing an order.

    By Tatiana Walk-Morris • Oct. 31, 2022
  • External shot of an Office Depot store.
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    Courtesy of Office Dept
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    3 retail deals that went awry this year

    Financial deals didn’t fall apart, necessarily, but rather went in a direction that many analysts (and onlookers) weren’t expecting. 

    By Oct. 31, 2022
  • A warehouse with rows of packages
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    Courtesy of Medline
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    Deep Dive

    Holiday hangovers: Can retailers clear out their inventory piles as the season ramps up?

    After declarations about “decisive” actions to clear excess goods earlier this year, levels are still high and markdowns rampant. 

    By Oct. 31, 2022
  • Happy young woman holding shopping bags and digital tablet
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    Getty Images
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    Sponsored by Waze

    ‘Tis the season for omnichannel shopping: Why retailers need a mix of digital and in-person appeal to win this holiday season

    Navigations to retail locations during this year's holiday kickoff in October increased 19% year over year.

    Oct. 31, 2022
  • An Amazon delivery van made by Rivian sits in a neighborhood.
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    Retrieved from Amazon on July 21, 2022
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    Amazon warns that profits could vanish in Q4

    The e-commerce giant may be shifting to a more cautious approach in order to maintain profitable growth.

    By Oct. 28, 2022
  • Fanatics hires chief people officer

    The sports retailer tapped the veteran human resources executive to enhance its diversity and inclusion efforts.

    By Tatiana Walk Morris • Oct. 28, 2022
  • Peloton CEO Barry McCarthy in a blue vest and glasses.
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    Kevin Dietsch / Staff via Getty Images
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    Peloton CEO Barry McCarthy offered $168M for the job

    Including $167 million in vested stock options, the executive’s pay is 2,299 times the median salary of the company’s employees.

    By Oct. 28, 2022
  • Lana Provost, a UPS package handler, loads packages into a truck at the UPS Centennial Ground Hub on December 6, 2021 in Louisville, Kentucky.
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    Jon Cherry/Getty Images via Getty Images
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    Deep Dive

    UPS and FedEx rate increases are coming. Here’s how shippers can prepare.

    Experts note that shipping rates are negotiable, but how amenable the delivery giants will be to concessions is up for debate.

    By Max Garland • Oct. 28, 2022
  • Amazon CEO Andy Jassy
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    Kevin Winter via Getty Images
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    Amazon CEO Andy Jassy’s comments on unions run afoul of labor laws, federal agency says

    The company defended his assertion that joining a union would disadvantage employees as a lawful explanation of its views.

    By Oct. 28, 2022
  • A red "Petco" sign adorned with a blue cat and red dog.
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    Daphne Howland/Retail Dive
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    Column

    The Weekly Closeout: Petco partners with Nationwide for pet insurance and Shopify plans on becoming profitable

    The pet retailer will begin offering plans starting next year, and the e-commerce company had a second-quarter revenue increase of 22%.

    By Retail Dive Staff • Oct. 28, 2022