Operations: Page 135


  • Exterior of a brick building with the Etsy name on it.
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    Courtesy of Etsy
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    Etsy will invest $25M each year for new purchase protection policy

    The marketplace says the program will benefit sellers and buyers alike. Meanwhile, a group of artisans has formed a nonprofit guild.

    By June 6, 2022
  • An Amazon Prime delivery truck sits at a facility.
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    Courtesy of Amazon
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    Amazon's consumer chief to leave after 23 years

    Dave Clark has led teams that "built out Amazon's transportation network from scratch," CEO Andy Jassy said. Clark will become CEO of Flexport.

    By Updated June 8, 2022
  • Trendline

    Digital innovation and technology trends in retail

    Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

    By Retail Dive staff
  • Textile rolls in a warehouse
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    Getty Images; Industry Dive

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    Deep Dive // Sustainability in retail

    Retail is fundamentally bad for the environment. And doing better isn't easy.

    Improving sustainability is a web of complexity for retailers. Ultimately, it may mean sidelining growth.

    By June 6, 2022
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    Delmaine Donson via Getty Images
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    Sponsored by LivePerson

    The power of more Curiously Human™ digital experiences in retail

    LivePerson’s AI-powered Conversational Cloud™ helps brands build meaningful relationships with their consumers, while delivering real business outcomes.

    June 6, 2022
  • A Lululemon storefront in Georgetown
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    Cara Salpini/Retail Dive
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    Lululemon plans retro, hiking products

    The athletics retailer also launched the second product in its footwear offering after the popularity of its running shoe drove out of stocks.

    By June 3, 2022
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    Courtesy of The Honest Company
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    The Honest Company hires EVP of operations, R&D

    The DTC brand has hired new executive leaders to steer future growth following its 2021 IPO.

    By Tatiana Walk-Morris • June 3, 2022
  • Neon Sign, American Eagle Outfitters Easton Towne Center, Columbus, Ohio
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    Wellmeier, Ed. (2021). [Photograph]. Retrieved from Flickr.
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    American Eagle's logistics arm adds Saks Off Fifth, Fanatics as customers

    Six months after announcing its Quiet Logistics acquisition, the retailer is on the hunt for more clients.

    By Alejandra Carranza • June 3, 2022
  • A walmart distribution center with a Symbotic automation system. Provided July 20.
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    Permission granted by Symbotic
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    Walmart plots 4 new 'next generation' fulfillment centers

    The facilities incorporate an automated storage and retrieval system while also employing 4,000 new workers, and could serve 75% of the U.S.

    By June 3, 2022
  • A wall with several rows of basketballs inside a Wilson Sporting Goods store in New York City.
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    Courtesy of Wilson Sporting Goods
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    Wilson opens second New York store

    Its third location overall, the Upper East Side store lets shoppers rent out equipment before purchasing it.

    By June 3, 2022
  • A red Levi's tab sign against a bright blue sky.
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    Daphne Howland/Retail Dive
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    Levi's aims for $10B in revenue in 5 years

    The company has set ambitious goals based on diversifying its portfolio and boosting DTC sales, while relying on the longevity of its flagship denim.

    By June 2, 2022
  • Fashionphile showroom
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    Permission granted by Fashionphile
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    Fashionphile opens authentication center, showroom in NYC

    The 60,000-square-foot space allows consumers to shop in person, and also houses procurement offices for customers looking to sell.

    By Dani James • June 2, 2022
  • An Enjoy Technology worker assisting a customer set up a smartphone
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    Courtesy of Enjoy Technology
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    Another Enjoy Technology CFO out as it faces cash crisis

    The commerce-at-home company — led by former J.C. Penney CEO Ron Johnson — can't keep up with its spiraling costs.

    By June 2, 2022
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    Courtesy of Trunk Club A Nordstrom Company
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    What Trunk Club's demise says about apparel subscriptions

    Customers who engage with Nordstrom's stylists, online or in stores, spend more time and money at the retailer. So it's going outside the box.

    By June 2, 2022
  • Foot Locker storefront
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    Cara Salpini/Retail Dive
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    Foot Locker hires first chief strategy and transformation officer

    Neil Bansal brings experience in digital, innovation and strategy, as the retailer focuses on diversifying its brands and integrating recent acquisitions.

    By Tatiana Walk-Morris • June 2, 2022
  • Dollar General truck from private fleet
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    Permission granted by Dollar General
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    Dollar General names 11 new executives as it springs ahead

    The appointments include a trio of new senior vice presidents who will oversee real estate, private label and distribution.

    By Sam Silverstein • June 2, 2022
  • An Amazon Prime delivery truck sits at a facility.
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    Courtesy of Amazon
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    Amazon says it is 'inappropriately' targeted by big tech legislation

    The company says its customers would be hurt by bills in the House and Senate, which target conflicts of interest at major tech platforms. 

    By June 1, 2022
  • Dia & Co. has acquired plus-size luxury retailer 11 Honoré
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    Courtesy of Dia & Co.
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    Dia & Co. snaps up luxury plus-size retailer 11 Honoré

    The acquisition moves the inclusive apparel company into the luxury space.

    By June 1, 2022
  • A blue sign with the Polo horse-and-rider logo and the words "Polo Ralph Lauren" hangs from a clapboard building.
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    Daphne Howland/Retail Dive
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    Apparel retailers get squeezed in Q1

    Sales were up at many players, but so were inventories. Meanwhile, margins and profits are down.

    By June 1, 2022
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    Daphne Howland/Retail Dive
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    Victoria's Secret finances 'historic' settlement with garment workers

    A loan from the brand has helped employees laid off from a factory in Thailand get severance owed to them for more than a year. 

    By May 31, 2022
  • Miami Design District
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    Courtesy of Miami Design District blog
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    In boon to retail, office workers and tourists are heading back downtown

    Nordstrom and Glossier are among the retailers following a recovery pattern described in a recent report from commercial real estate firm JLL.

    By May 31, 2022
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    Tommaso Boddi via Getty Images
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    As it expands wholesale presence, Allbirds inks deal to sell in Nordstrom

    The DTC brand, which in 2018 was featured in the department store's Pop-In@Nordstrom concept, is quickly adding to its roster of wholesale partners.

    By May 31, 2022
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    Courtesy of Gap Inc.
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    Intermix CEO exits

    Jyothi Rao is leaving the company, while board member and former CEO of Neiman Marcus Group, Karen Katz, is stepping in as interim CEO. 

    By May 31, 2022
  • Exterior of Dollar General store in York, Pennsylvania
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    Sam Silverstein/Retail Dive
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    Dollar General piloting self-checkout-only stores

    The test will involve about 200 of the discount retailer's 18,000-plus locations and run throughout 2022, Chief Operating Officer Jeff Owen said. 

    By Sam Silverstein • May 31, 2022
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    Adeline Kon/Retail Dive
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    Tracker

    The running list of major retail deals

    In May alone, Andie made its first acquisition, E.l.f Beauty snapped up Rhode and Skechers went private.

    By Retail Dive Staff • Updated June 9, 2025
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    wundervisuals via Getty Images
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    Sponsored by Waze

    Spontaneous summer: How retailers can capitalize on increased tourism and longer stays

    Consumer data indicates retail marketers have a window of magnified opportunity to leverage summer travel behaviors to boost in-store traffic and profits.

    May 31, 2022