Operations: Page 134


  • A Francesca's storefront at a mall
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    Cara Salpini/Retail Dive
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    Francesca’s appoints Build-A-Bear vet as CTO

    Mike Early, who also worked with Macy’s, will take on the role, while Laura Schick was named vice president of e-commerce.

    By Sept. 1, 2022
  • A Black Friday sale sign at Urban Outfitters in the Mall of America on November 24, 2017 in Bloomington, Minnesota.
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    Stephen Maturen / Stringer via Getty Images
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    Retailers take expensive measures to clear inventory ahead of peak season

    Faced with sluggish consumer demand, Gap, Kohl’s and Nordstrom are deploying deep discounts and pulling items from the shelves.

    By Kate Magill • Sept. 1, 2022
  • Trendline

    Gen Z and the next-generation consumer

    If there's anything retailers want more than financial stability right now, it's to understand Gen Z. 

    By Retail Dive staff
  • Amazon vans are shown delivering packages on March 30, 2020 in Hicksville, New York.
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    Bruce Bennett via Getty Images
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    Amazon rolls out delivery route algorithm to reduce miles driven

    The e-commerce giant has deployed its “Condor” program nationwide after introducing it in January.

    By Max Garland • Sept. 1, 2022
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    Courtesy of Bed Bath & Beyond
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    Bed Bath & Beyond to close stores, lay off staff as part of turnaround plan

    The retailer also announced it has secured $500 million in new financing and will sell shares to raise additional cash.

    By Aug. 31, 2022
  • Chewy, fulfillment center, conveyor belt
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    Permission granted by Chewy
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    Chewy nudges sales up 12.8% and learns a new trick: profitability

    Recurring purchases of key essentials have helped the online pet specialist grow revenue while its costs are easing.

    By Aug. 31, 2022
  • PVH to lay off 10% of its global workforce in coming months amid weak apparel demand

    Trish Donnelly, who arrived from Urban Outfitters last year to lead Calvin Klein globally and all the company’s brands in North America, is leaving.

    By Aug. 31, 2022
  • Target
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    Courtesy of Target
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    What Walmart and Target’s performance told us about retail for the rest of 2022

    Inventory, margins, traffic, pricing, food, gas, costs, holidays: The two giants act as a window into the market that everyone is trying to peer through.

    By Aug. 31, 2022
  • Spencer Patton, founder and president of Patton Logistics and Route Consultant, speaks at Route Consultant's 2022 Contractor Expo on Aug. 20 in Las Vegas.
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    Courtesy of Route Consultant
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    FedEx terminates delivery agreements with face of Ground contractor revolt

    Competitors “have sought to exploit” Spencer Patton's campaign for improved pay and other changes, the logistics giant said in a lawsuit.

    By Max Garland • Aug. 30, 2022
  • Best Buy announces new Outlet stores.
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    Courtesy of Best Buy
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    Best Buy US sales slide 13% as inflation, discounting take toll

    The retailer is trying to navigate volatility as strong demand in electronics subsides and other players clear out their excess inventory.

    By Aug. 30, 2022
  • A color portrait photograph of financial executive Jack Calandra, wearing a gray blazer and white shirt but no tie.
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    Courtesy of Caleres
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    Naturalizer owner Caleres taps new CFO from a.k.a. Brands

    Jack Calandra also served as chief financial officer at Tailored Brands and held various leadership positions at Gap Inc. for over a decade.

    By Aug. 30, 2022
  • A Walmart worker stocking a fridge with food.
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    Courtesy of myQ Smart Technology
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    Walmart adds ‘smart garage’ company to InHome delivery program

    MyQ, which makes technology found in 20% of household garages, will help the retailer expand its service focused on making secure deliveries.

    By Catherine Douglas Moran • Aug. 30, 2022
  • A United Parcel Service (UPS) truck delivers boxes in Manhattan on April 26, 2022 in New York City.
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    Spencer Platt/Getty Images via Getty Images
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    UPS peak surcharges to affect large shippers expecting strong holiday demand

    The fee follows FedEx and the Postal Service announcing their own cost hikes.

    By Max Garland • Aug. 29, 2022
  • Ulta storefront
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    Courtesy of Ulta
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    Ulta to introduce new layout in select stores this fall

    The retailer will place mass and prestige brands together in order to better reflect how customers shop.

    By Aug. 29, 2022
  • Alex and Ani has $17.5M loan as it seeks growth after bankruptcy

    The jewelry retailer known for its charm bracelets filed for Chapter 11 in 2021 after years of fast growth and disruptions both external and internal.

    By Aug. 29, 2022
  • A red Levi's tab sign against a bright blue sky.
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    Daphne Howland/Retail Dive
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    Levi’s leverages AI to boost e-commerce fulfillment

    The denim brand is launching a new platform to streamline deliveries as it works to grow its direct-to-consumer business.

    By Megan Ruggles • Aug. 29, 2022
  • Is Dillard’s setting the pace for mid-tier department stores?

    As rivals struggle to redefine the legacy model, the Southern chain has stuck with its founding family — and retail fundamentals.

    By Aug. 29, 2022
  • Exterior sign for a GameStop store.
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    Daphne Howland/Retail Dive
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    Column

    The Weekly Closeout: Farfetch invests in Yoox Net-A-Porter, and Belk sues GameStop and former CEO

    The retailer is taking over a 47.5% stake from Cartier-owner Richemont, and the department store accuses Nir Patel of poaching employees.

    By Retail Dive Staff • Aug. 26, 2022
  • REI marketing materials
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    Courtesy of REI
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    REI employees vote to unionize at Berkeley store

    The location is the second of the outdoor retailer’s to form a union, joining a growing wave in retail. 

    By Aug. 26, 2022
  • Branches with small buds jutting from the right point toward a blue Gap sign with white lettering, mounted on a beige stone building.
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    Daphne Howland/Retail Dive
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    Gap Inc. yanks forecast as Old Navy and Athleta stumble in Q2

    The apparel retailer is without a permanent CEO as it scrambles to address merchandising misses amid rising costs and lower consumer spending.

    By Aug. 26, 2022
  • Ulta storefront
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    Courtesy of Ulta
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    Ulta dodges inflation woes as sales grow more than 16%

    CEO Dave Kimbell said the retailer has seen no evidence of its shoppers trading down despite higher costs.

    By Aug. 26, 2022
  • Dozens of packages are lined up along a Manhattan street as a FedEx truck makes deliveries on December 6, 2021 in New York City.
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    Spencer Platt/Getty Images via Getty Images
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    Deep Dive

    How tensions between FedEx Ground and its contractors reached a boiling point

    The logistics giant's model for independent delivery providers is broken, an analyst said. One contractor is leading a push for change.

    By Max Garland • Aug. 26, 2022
  • Exterior of Dollar General store in York, Pennsylvania
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    Sam Silverstein/Retail Dive
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    Dollar General looks to its name as it positions for growth

    The $1 price point was among the chain’s fastest-growing subcategories during the second quarter, with shopper interest in items at that level increasing as the period progressed.

    By Sam Silverstein • Aug. 26, 2022
  • Person riding a Peloton bike
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    Courtesy of Peloton
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    Peloton Q4 net loss widens to $1.2B as revenue plummets 28%

    The brand will lean into its software content in FY23, but declined to provide full-year guidance or quarterly engagement metrics going forward.

    By Aug. 25, 2022
  • Family Dollar Dollar Tree combo store
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    Courtesy of Dollar Tree
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    Dollar General adds 436 stores, Dollar Tree cuts prices as discounters vie for shoppers

    The sector has an opportunity to win over new customers as inflation squeezes household budgets. 

    By Aug. 25, 2022
  • A collage of people's faces.
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    Courtesy of Walmart
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    Walmart selects five beauty brands for Walmart Start accelerator program

    The retailer seeks to support brands with high growth potential and compelling consumer products.

    By Tatiana Walk-Morris • Aug. 25, 2022