Operations: Page 105


  • Patrick Ta eyeshadow palettes
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    Courtesy of Patrick Ta Beauty
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    Patrick Ta names beauty vet as CEO

    Kimberly Villatoro comes to the makeup brand with experience from Smashbox, Glamglow and Mattel.

    By Howard Ruben • March 15, 2023
  • A Glossier store in the Melrose area in Los Angeles, California.
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    Cara Salpini/Retail Dive
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    Glossier revamps executive team with new chief commercial officer

    The beauty brand also promoted two executives to chief creative director and chief marketer roles.

    By March 15, 2023
  • A Target employee completes an in-store checkout purchase and hands a customer a receipt. Explore the Trendline
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    Permission granted by Target
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    Trendline

    The state of retail operations

    Daily operations have changed tremendously over the past few years, as retailers re-examine topics including shrink and pricing. 

    By Retail Dive staff
  • The exterior of a Five Below store during the daytime with a blue sky
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    Courtesy of Five Below
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    Five Below names COO

    Kenneth Bull, who has been the company’s CFO, has been promoted to the position, while the retailer searches for a new financial chief.

    By Nate Delesline III • March 14, 2023
  • Photo of a blue box with the name "Birchbox" on it, and several bottles of beauty products
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    Courtesy of Birchbox
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    Birchbox website comes back to life

    While the beauty company's website is back online after being disabled for several weeks, users are still unable to check out.

    By March 14, 2023
  • Block letters on wood paneling and a small sign jutting from a light stone building all read "J. Jill," above a store window.
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    Daphne Howland/Retail Dive
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    J. Jill aims to grow store footprint, eventually

    The apparel retailer ended the year with fewer stores and may close more, but it ultimately aims to “grow this important channel,” executives said.

    By March 14, 2023
  • A bunch of colorful kids' clothes hang on a rack.
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    Courtesy of H&M
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    H&M taps ThredUp for resale program

    The move comes as the fast-fashion retailer works to remake its sustainability image.

    By Tatiana Walk-Morris • March 14, 2023
  • A mall entrance to a Nordstrom Rack store.
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    Daphne Howland/Retail Dive
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    Supply chain optimization is a top priority for Nordstrom this year

    Building on improvements made in 2022 will help the retailer's business amid a slump in sales, a company executive said.

    By Max Garland • March 14, 2023
  • A store with a bright green facade reads "Joann" in capital letters, and in smaller script says "handmade happiness."
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    Courtesy of Joann
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    Joann shores up liquidity ahead of Q4 report

    The crafts retailer, which made Retail Dive’s bankruptcy watchlist last year, has seen sales fall and costs rise after a pandemic boom.

    By March 13, 2023
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    Retrieved from Overstock on May 12, 2021
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    How Overstock is wooing new suppliers and weathering retail’s inventory torrent

    While 2022’s discounting frenzy cost the online retailer market share, the CEO said it’s looking to grow through new categories and brands. 

    By March 13, 2023
  • Gopuff
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    Retrieved from Gopuff press release.
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    Gopuff makes third round of layoffs since last spring

    Latest staff cuts include about 2% of the company’s global workforce, according to a company spokesperson.

    By Brett Dworski • March 13, 2023
  • Customer inspecting clothing product happily
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    Shutterstock/Ground Picture

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    Sponsored by Mood Media

    Emotions drive sales: The power of behavioral economics

    Retailers who become more emotionally driven can significantly increase profits and build a stronger connection between their customers and their brand.

    March 13, 2023
  • A display of Diptyque candles
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    Araya Doheny via Getty Images
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    Diptyque Americas names first chief marketing officer

    The appointment of Jessie Dawes comes as the perfume brand embarks on a U.S. expansion.

    By Howard Ruben • March 10, 2023
  • Allbirds opens store in Flatiron district of New York City.
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    Courtesy of Allbirds
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    Allbirds CFO exits as the brand pulls back on store openings

    The DTC footwear brand will continue to seek out wholesale partnerships as it prioritizes profitability.

    By March 10, 2023
  • Tuesday Morning wants to close over 250 stores

    The discount retailer says it “has too many stores” and needs a smaller brick-and-mortar footprint to remain a viable business.

    By Nate Delesline III • March 10, 2023
  • Mannequins in orange and white stand in a store window to left of a black-trimmed doorway of an Athleta store, others in black and white are on the right.
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    Daphne Howland/Retail Dive
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    More shakeup at Gap Inc. as sales fall, losses mount

    The apparel retailer said it’s close to naming a new CEO, but announced the exit of a few executives, including Athleta chief Mary Beth Laughton.

    By March 10, 2023
  • A television sits on top of a TV set in front of a couch.
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    Courtesy of Roku
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    Roku sells TVs, soundbars exclusively at Best Buy

    The electronics retailer's sales have declined amid an overall drop in the segment.

    By Tatiana Walk-Morris • March 10, 2023
  • Dick's Sporting Goods' House of Sport store concept
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    Permission granted by Dick's Sporting Goods
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    Dick’s bets on House of Sport, shutters Field & Stream

    The company is closing its last 17 hunting stores, but sees potential for 100 of the experiential sports-oriented locations over the next five years.

    By Nate Delesline III • March 9, 2023
  • Zulily's webpage
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    Courtesy of Zulily
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    Zulily announces layoffs, again

    The online retailer’s parent company, Qurate Retail Group, announced layoffs last week that mostly impacted HSN and QVC.

    By March 9, 2023
  • Table with brightly colored jars, hands holding chopsticks and bowls of food
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    Courtesy of Fly By Jing
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    Fly By Jing raises $12M

    The Chinese food brand — which launched in 2018 — also appointed its first chief financial, operations and commercial officers.

    By March 9, 2023
  • Various items of folded clothing
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    Courtesy of Stitch Fix
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    Stitch Fix walks back key initiatives in quest for recovery

    Changes meant to appeal to new customers and boost sales have backfired, founder and interim CEO Katrina Lake said this week.

    By March 9, 2023
  • Adidas store in Shanghai
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    Courtesy of Adidas
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    Adidas projects first annual loss in 3 decades as it shakes up management team

    The impact of its terminated Yeezy partnership is biting into profitability and revenue.

    By Nate Delesline III • March 8, 2023
  • A Nike storefront at The Grove shopping center in Los Angeles, California.
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    Cara Salpini/Retail Dive
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    Nike taps new head of women’s, DEI

    Changes on the DTC side of the business will help support its digital-led strategy, the company said.

    By March 8, 2023
  • A cardboard box with a round light-blue logo and the words "Stitch Fix" leans against a bright yellow door.
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    Courtesy of Stitch Fix
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    Stitch Fix CFO to exit as declines persist

    Dan Jedda, who came from Amazon about two years ago, in May will become chief financial officer at Roku, as the box e-retailer continues its CEO search.

    By March 8, 2023
  • The outside of the Macy's store in Herald Square in NYC during the holidays.
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    Kaarin Vembar/Retail Dive
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    Disciplined inventory management helped Macy’s weather tough 2022

    The retailer has relied on data and analytics to forecast demand and make decisions around purchasing and pricing.

    By March 8, 2023
  • Bed Bath & Beyond
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    Bruce Bennett via Getty Images
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    S&P upgrades Bed Bath & Beyond but warns of ongoing concerns

    The retailer remains in a precarious financial position with the outcome of its turnaround plan uncertain.

    By Nate Delesline III • March 7, 2023