Operations: Page 106


  • A diverse group of four people, wearing boots and khakis, sits on vintage suitcases in the desert.
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    Courtesy of Banana Republic
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    Gap Inc. recovers in Q3 despite Yeezy debacle and heavy discounting

    The apparel retailer swung to a profit, and, in a surprise, its once-dormant Banana Republic label led the way.

    By Nov. 18, 2022
  • An exterior corner of a Macy's store.
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    Daphne Howland/Retail Dive
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    Macy’s maintains inventory discipline for a solid Q3

    The department store has plenty of fresh merchandise for the holidays, though inflation makes Q4 murky, executives said Thursday.

    By Nov. 17, 2022
  • Trendline

    Gen Z and millennials

    If there's anything retailers want more than financial stability right now, it's to understand Gen Z. 

    By Retail Dive staff
  • A brown-brick facade with a white "Kohl's" sign decorates a cream-colored building and main entrance of a store, with small trees in the foreground.
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    Courtesy of Kohl's
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    Kohl’s pulls guidance as it buckles up for discount-heavy holiday season

    The retailer’s profits and sales continued their slide in the third quarter. Now it is headed into the most important period without a CEO. 

    By Nov. 17, 2022
  • Amazon confirms layoffs

    The company is consolidating teams following reports earlier in the week that said the e-commerce giant was firing thousands. 

    By Nov. 17, 2022
  • Casper storefront.
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    Kaarin Vembar/Retail Dive
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    Casper refinances debt with new $80M credit facility

    The funds will be used to retire another loan, as well as to support the capital needs of the business.

    By Nov. 17, 2022
  • A sign is posted in front of a Walmart store on November 16, 2021 in American Canyon, California.
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    Justin Sullivan via Getty Images
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    Walmart’s inventory glut recedes

    Markdowns and canceled orders helped the retail giant trim excess inventory by a third in Q3.

    By Max Garland • Nov. 17, 2022
  • Exterior of new large format Target store featuring Drive Up service
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    Courtesy of Target
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    Target’s profits tumble again, casting a shadow over the holidays

    Another disappointing quarter points to pressures on consumers, but some analysts also took the retailer to task for its performance.

    By Nov. 16, 2022
  • Models wearing red jackets, one above holding a black handbag with a chain, another below wearing sunglasses and purple pants, surround the name "Tom Ford" in white letters.
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    Courtesy of Tom Ford
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    Estee Lauder saves key sales driver with $2.8B Tom Ford deal

    The beauty company beat out Gucci owner Kering, which was reportedly also in talks to buy the luxury apparel and accessories brand.

    By Nov. 16, 2022
  • Close-up of a person using a self checkout machine.
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    Julia Gomina via Getty Images
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    Self-checkout now comprises nearly 40% of grocery checkout options, study says

    Consumers that use both self-checkout and staffed lanes are highly valuable to retailers, according to shopper intelligence firm Catalina. 

    By Catherine Douglas Moran • Nov. 16, 2022
  • Amazon's intelligent robotic system Sparrow moves an item in an Amazon warehouse.
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    Retrieved from Amazon on November 11, 2022
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    Amazon tests new robotic system to improve warehouse efficiency

    The company says Sparrow will automate the task of moving items prior to packaging, a critical part of the fulfillment process.

    By Max Garland • Nov. 16, 2022
  • ThredUp clean out envelope and box.
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    Courtesy of ThredUp
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    ThredUp lowers outlook amid fresh competition from legacy retailers

    The price promotions being used to clear a glut of inventory at many stores are dampening demand for secondhand apparel, executives said.

    By Nov. 15, 2022
  • A picture of the Puma MB.02 shoe on a ledge with a basketball court in the background.
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    Courtesy of Puma, Foot Locker
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    Foot Locker deepens Puma partnership to secure more exclusive product

    The deal emphasizes basketball, and gives Foot Locker exclusive access to a series of new collections from the brand.

    By Tatiana Walk-Morris • Nov. 15, 2022
  • Nike headquarters
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    Courtesy of Nike
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    Nike loses third diversity officer in 2 years

    Jarvis Sam is leaving the position after a matter of months.

    By Nov. 15, 2022
  • External storefront of Francesca's.
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    Daphne Howland/Retail Dive
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    Francesca’s names CFO

    Teresa Baker is the company’s latest hire, following the fall appointments of its CTO and vice president of e-commerce. 

    By Nov. 15, 2022
  • store front of Party City
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    Daphne Howland/Retail Dive
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    Party City taps new COO to optimize supply chain

    The leadership change comes as the party goods retailer targets $30 million in cost cuts.

    By Sarah Zimmerman • Nov. 15, 2022
  • Amazon's holiday window showcases Alexa-enabled interactive experiences
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    Courtesy of Amazon
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    Amazon reportedly plans 10K layoffs, with a focus on retail

    The e-commerce giant is also downsizing divisions related to devices like Alexa and human resources, the New York Times reports.

    By Nov. 14, 2022
  • store front of Party City
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    Daphne Howland/Retail Dive
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    Fitch downgrades Party City as maturities loom

    The party goods retailer is fast losing any financial cushion, its turnaround is uncertain and restructuring is “probable,” Fitch analysts said last week.

    By Nov. 14, 2022
  • Shoe boxes stacked on a wire shelf in a warehouse.
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    Courtesy of StockX
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    StockX removes ‘Verified Authentic’ tags

    After Twitter users pointed out the change, the sneaker marketplace acknowledged the shift, saying “verification is the new authentication.”

    By Dani James • Nov. 14, 2022
  • Two tween girls stand next to each other in dressy clothes. One wears a party hat, and they hold an Evsie banner.
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    Courtesy of Maurices
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    Maurices opens freestanding stores of tween brand Evsie

    The brand, which will open three stand-alone stores and increase its number of shop-in-shops, grew quickly after launching earlier this year. 

    By Tatiana Walk-Morris • Nov. 14, 2022
  • Picture of items on a table
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    TBD

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    Sponsored by Radar

    4 ways to improve the BOPIS experience for maximum retention

    Retailers are always looking for new ways to remain competitive and keep customers coming back.

    Nov. 14, 2022
  • A 3D rendering of an Amazon MK30 drone.
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    Retrieved from Amazon on November 11, 2022
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    Amazon showcases new Prime Air delivery drone design

    The MK30 is set to come into service in 2024. It's lighter and smaller than the MK27-2 that is slated to make deliveries this year.

    By Max Garland • Nov. 14, 2022
  • A smiling tween is wearing a pink hat and maroon sweatshirt that says "Gap," underneath a pink and gold winter ski coat.
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    Courtesy of Gap Inc.
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    Gap finally turns to Amazon to expand sales

    Previous CEO Art Peck years ago advocated for partnering with the e-commerce giant, though some analysts frowned on the idea.

    By Nov. 11, 2022
  • Big Lots, Manchester, CT. 8/2014 by Mike Mozart of TheToyChannel and JeepersMedia on YouTube
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    "Big Lots" by Mike Mozart is licensed under CC BY 2.0
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    Column

    The Weekly Closeout: Big Lots fills out C-suite and At Home faces downgrade

    Big Lots named marketing and merchandising chiefs, while Moody’s downgraded the home retailer’s corporate credit rating.

    By Retail Dive Staff • Nov. 11, 2022
  • Amazon Go first store
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    Retrieved from Amazon press page.
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    Amazon scrutinizing unprofitable business units: WSJ

    CEO Andy Jassy, who replaced founder Jeff Bezos a year ago, is keen to slash costs and spike profits, the Wall Street Journal reports.

    By Nov. 10, 2022
  • Puffy clouds in a blue sky frame a storefront that says "Bed Bath & Beyond" in large dark letters.
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    Daphne Howland/Retail Dive
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    Bed Bath & Beyond taps Burlington vet as chief marketing, customer officer

    Bart Sichel has extensive experience in marketing and retail, and joins a C-suite marked by turmoil at a retailer struggling to turn around.

    By Nov. 10, 2022