Operations: Page 106


  • Staples launches tiered tech support program

    The retailer’s computer tech support offering includes virus removal, in-store assistance and device protection.

    By Nate Delesline III • June 20, 2023
  • Display of a striped green Ruggable x Monica Ahanonu rug under a bed
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    Courtesy of Ruggable
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    Ruggable to open first international facility

    The direct-to-consumer brand is opening a plant in the U.K. and plans to launch in France in the near term.

    By June 20, 2023
  • Trendline

    Digital innovation and technology trends in retail

    Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

    By Retail Dive staff
  • Skechers storefront.
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    Kaarin Vembar/Retail Dive
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    Shein adds appliances, smart home products and Skechers to marketplace

    The company, which recently launched a U.S. marketplace, is expanding into categories other than apparel and collaborating with brands.

    By Tatiana Walk-Morris • June 20, 2023
  • The exterior of a Five Below store during the daytime with a blue sky
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    Courtesy of Five Below
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    Five Below poaches McDonald’s alum for CFO

    The extreme-budget retailer is reshuffling its C-suite, with Ken Bull’s promotion to COO and Kristy Chipman’s appointment to CFO.

    By Elizabeth Flood • June 20, 2023
  • On the brown tile floor of an indoor soccer pitch, a white scuffed up gear bag with the word PUMA sits behind a pair of blue and white soccer cleats. One cleat leans against a soccer ball.
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    Courtesy of Puma
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    Column

    The Weekly Closeout: Puma’s CEO overhauls marketing, Fanatics acquires Fexpro

    The athletics retailer underwent a reorg in its marketing division, while Fanatics bought the Latin America-based sports wholesaler. 

    By Retail Dive Staff • June 16, 2023
  • An exterior view of Walmart's new fulfilment center in McCordsville, Indiana
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    Permission granted by Walmart
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    Walmart opens high-tech fulfillment center in Indiana

    The facility is the company’s largest to date and will move the retailer closer to its goal of offering two-day delivery to 95% of the U.S. population.

    By Nate Delesline III • June 16, 2023
  • A person with dark hair, wearing black, sits on a grey couch, with hands clasped.
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    Courtesy of WHP Global
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    Andy Dunn back at Bonobos in advisory role

    Walmart, which had hired Dunn to oversee its digital brands after it acquired the DTC menswear label in 2017, unloaded it in April for $75 million.

    By June 16, 2023
  • Saks Off 5th names chiefs for marketing, merchandising

    Mara Sirhal joins from Bed Bath & Beyond as chief merchant and brand president, while Sara Griffin will become chief marketing and analytics officer.

    By Nate Delesline III • June 16, 2023
  • REI Re/Supply rendering of a new location in Oregon opening August 2023.
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    Courtesy of REI
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    REI to open Re/Supply resale store in Oregon

    REI members will be able to shop for used gear as part of the retailer’s goals to keep outdoor products in circulation. 

    By Tatiana Walk-Morris • June 16, 2023
  • Duluth Trading to lean on new fulfillment center during peak season

    The workwear retailer expects more than half of its direct orders will be handled by the Georgia facility in Q4.

    By Max Garland • June 16, 2023
  • Shoe company Rockport files for bankruptcy for second time in 5 years

    The company says high overhead costs and weakened demand for its core products due to the COVID-19 pandemic contributed to an untenable financial situation.

    By Nate Delesline III • June 15, 2023
  • The curved banner of a Walmart store, the brand name in white letters and the characteristic yellow sunburst logo to the right, against a blue sky.
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    Daphne Howland/Retail Dive
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    Walmart suppliers reach 75% of emissions goal

    Project Gigaton aims to reduce the retailer's indirect climate footprint and so far has helped cut or avoid 750 million metric tons of carbon emissions.

    By June 15, 2023
  • Marguerite Zabar Mariscal
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    Permission granted by Momofuku
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    Q&A

    8 questions with Momofuku CEO Marguerite Zabar Mariscal

    The executive discusses her rise from intern to CEO of the popular restaurant group and, more recently, the company’s expanding CPG business.

    By Judy McGuire • June 15, 2023
  • Store mannequins in a colorful merchandising display featuring apparel.
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    Daphne Howland/Retail Dive
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    New York AG says Target pulling Pride items was ‘wrong’

    In a letter to CEO Brian Cornell, New York Attorney General Letitia James and 14 lawmakers urged “courage” in the face of rising attacks on LGBTQ+ rights.

    By June 14, 2023
  • On the brown tile floor of an indoor soccer pitch, a white scuffed up gear bag with the word PUMA sits behind a pair of blue and white soccer cleats. One cleat leans against a soccer ball.
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    Courtesy of Puma
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    Puma’s global brand chief to exit amid marketing reorganization

    As part of the restructuring, the athletic brand is moving its marketing organization from Boston to Germany.

    By Nate Delesline III • June 14, 2023
  • A smiling person with short hair, a light beard and a blue shirt.
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    Courtesy of Stitch Fix
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    Stitch Fix taps Macy’s digital chief as CEO

    Matt Baer oversaw initiatives like Macy’s new third-party marketplace. He got his start in retail at the family business, Baers Furniture.

    By June 14, 2023
  • A worker organizes packages at a FedEx facility on December 21, 2022 in Houston, Texas.
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    Brandon Bell/Getty Images via Getty Images
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    Deep Dive

    Deliveries keep getting faster. Will it last?

    Shippers adjusted to pandemic-related disruptions to reach customers faster. But shifting shopper preferences and cost-cutting efforts may slow things down.

    By Max Garland • June 14, 2023
  • Wolverine World Wide acquires fitness brand Sweaty Betty.
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    Courtesy of Business Wire
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    Sweaty Betty appoints new brand president

    Melissa Mullen succeeds former CEO Julia Straus just a few months after Wolverine World Wide announced strategic changes to the athletic brand.

    By June 13, 2023
  • A red storefront entrance with a white dot-in-circle logo and an "order pickup" sign on the door. Trees and blue sky with white clouds on the right.
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    Daphne Howland/Retail Dive
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    Target stores safe after a series of bomb threats

    In Oklahoma City, messages reportedly invoked the 1995 domestic terrorist attack on the Alfred P. Murrah Federal Building.

    By June 13, 2023
  • The interior of a Ring Concierge store
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    Permission granted by Ring Concierge
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    Ring Concierge names first chief marketing officer

    Neda Whitney joins the DTC jewelry company from Christie's where she served as its head of marketing for the Americas.

    By June 13, 2023
  • An Instant Pot digital cooker with the control panel illuminated on a white background
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    Permission granted by Instant Brands
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    Instant Pot parent company files for Chapter 11 bankruptcy

    The Illinois-based company owes tens of millions to suppliers, but plans to stay in business, according to federal court filings.

    By Nate Delesline III • June 13, 2023
  • The entrance to a downtown mall, with people walking by.
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    Daphne Howland/Retail Dive
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    Westfield is handing over the keys to San Francisco Centre mall

    Following Nordstrom’s plan to exit, and as part of its own plans to reduce its U.S. holdings, Westfield will transfer the property to its lender.

    By June 13, 2023
  • A brick entrance to a corner apparel store.
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    Daphne Howland/Retail Dive
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    Chico’s promotes company veteran to CFO post

    David Oliver will take over the position from Patrick Guido, who accepted a role with another company, on June 24.

    By June 13, 2023
  • Glass building with PayPal logo
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    Justin Sullivan / Staff via Getty Images
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    PayPal revamps SMB approach

    The digital payments pioneer told investors that it’s counting on a revised small and mid-sized business strategy to drive higher profit margins.

    By Lynne Marek • June 13, 2023
  • A pedestrian with a yellow bag walks by Nordstrom store windows decorated with red.
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    Daphne Howland/Retail Dive
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    New York City’s retail employment continues to lag

    Even hard-hit restaurants have bounced back faster, with areas dependent on tourists and office workers in the worst shape, according to a new report.

    By June 12, 2023