Operations: Page 104


  • Branches with small buds jutting from the right point toward a blue Gap sign with white lettering, mounted on a beige stone building.
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    Daphne Howland/Retail Dive
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    Gap reaps benefits from lower air freight rates

    Retailers are growing more optimistic about freight-related tailwinds as rates become more favorable heading into the new year.

    By Kelly Stroh • Dec. 6, 2022
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    Courtesy of Instacart
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    Instacart adds holiday tree same-day delivery

    The company is using its recently launched Big & Bulky fulfillment service to bring live and artificial trees to customers’ homes. 

    By Catherine Douglas Moran • Dec. 6, 2022
  • Trendline

    Gen Z and millennials

    If there's anything retailers want more than financial stability right now, it's to understand Gen Z. 

    By Retail Dive staff
  • Neiman Marcus store in Friendship Heights, Maryland
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    Daphne Howland/Retail Dive
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    WHSmith swipes Neiman Marcus CFO

    Kevin Gotthard pivots to the convenience store space after a little over a decade at luxury retail brands Neiman Marcus and Ralph Lauren.

    By Elizabeth Flood • Dec. 5, 2022
  • Dick's Sporting Goods' House of Sport store concept
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    Permission granted by Dick's Sporting Goods
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    Dick’s Sporting Goods hires EVP of stores

    The former Best Buy exec has experience managing human resources and store operations.

    By Tatiana Walk-Morris • Dec. 5, 2022
  • Signage reading "Vans" adorns a light-colored building with curved windows. A leafy tree branch peeks out from the left.
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    Daphne Howland/Retail Dive
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    VF Corp. CEO departs unexpectedly

    The conglomerate is seeking a replacement for Steve Rendle, who was chief executive for nearly six years and at the company for nearly 25.

    By Dec. 5, 2022
  • Exterior shot of a Glossier logo on its storefront.
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    Courtesy of Glossier
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    LVMH, Glossier latest to sign charter to end racial bias in retail

    Now 42 retailers and brands have joined the Open to All initiative, which combats discrimination in shopping and at work in the industry.

    By Dec. 5, 2022
  • A red Burlington storefront says "ladies, mens, kids, baby, home, coats," as clouds billow overhead in a bright blue sky.
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    Daphne Howland/Retail Dive
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    Burlington navigates higher sourcing costs after ‘desirable’ closeout buys

    Product sourcing costs grew 13% from the previous quarter as the off-price retailer took advantage of excess supply.

    By Kelly Stroh • Dec. 5, 2022
  • A blurry figure walking into a store.
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    Courtesy of Amazon
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    Deep Dive

    Is Amazon done disrupting retail?

    The e-commerce giant is looking past the industry to expand its reach, and rivals have figured out ways to compete.

    By Dec. 5, 2022
  • Image of sponsored item on ecommerce website
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    Permission granted by Coveo
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    Sponsored by Coveo

    3 ways to use AI to drive significant ecommerce profits

    Can AI and machine learning boost sales and margins? The answer is absolutely "yes." Find out how.

    By Nicolas Darveau-Garneau, Chief Growth and Strategy Officer at Coveo • Dec. 5, 2022
  • Overview of AWS Supply Chain home page with "inventory risks for produce in the Pacific Northwest" typed in the search bar.
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    Courtesy of AWS Industries
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    Amazon launches supply chain visibility tool to help users pool data

    The cloud application, now in use by Whole Foods and Lifetime Brands, aims to help companies more quickly respond to changing market conditions.

    By Kelly Stroh • Dec. 2, 2022
  • Two people are sitting in black and white checked chairs wearing red outfits. Three surfboards are on the left.
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    Permission granted by Aviator Nation
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    Aviator Nation unveils first pop-up shop in New York

    More DTC brands are turning to physical storefronts to increase sales and market themselves to new customers.

    By Tatiana Walk-Morris • Dec. 2, 2022
  • Ulta storefront
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    Courtesy of Ulta
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    Ulta ‘uniquely positioned’ to weather inflation

    CEO Dave Kimbell said the retailer has seen no evidence of trading down and is benefiting from its wide array of price points.

    By Dec. 2, 2022
  • A headshot of Jeff Bezos.
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    Courtesy of Amazon
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    Column

    The Weekly Closeout: Supreme ties up with True Religion and could Bezos come back?

    The 22-piece collection features a denim trucker jacket, among other items. Meanwhile, one observer questions if Jeff Bezos could reprise his CEO role.

    By Retail Dive Staff • Dec. 2, 2022
  • Exterior shot of an Urban Outfitters store.
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    Daphne Howland/Retail Dive
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    Urban Outfitters president exits after less than a year

    Francis Pierrel, who was previously the CEO of Club Monaco, left the retailer after starting the position in February.

    By Dec. 2, 2022
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    Matthew Hatcher via Getty Images
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    10 of the biggest retail stories in 2022

    From potential bankruptcies to off-price retailer turmoil, this year came with macroeconomic pressures for companies across the board.

    By Retail Dive Staff • Dec. 2, 2022
  • A delivery person hands a Walgreens order to a person at their home.
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    Courtesy of Walgreens
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    Walgreens launches 24-hour same-day delivery

    The pharmacy chain has enlisted multiple delivery platforms to carry out its same-day deliveries in recent years.

    By Tatiana Walk-Morris • Dec. 2, 2022
  • A display window below a blank banner that reads "Victoria's Secret" and contains three photos: A closeup portrait of a person's face, a perfume bottle, and a zoomed out portrait of the person.
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    Daphne Howland/Retail Dive
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    Victoria’s Secret is leaning on discounts to get through the holiday

    CEO Martin Waters said consumer caution will make it “a tough December across retail,” but some of the lingerie giant’s challenges are its own.

    By Dec. 1, 2022
  • A delivery person holds an Amazon box.
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    Courtesy of Amazon
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    Amazon touts record Black Friday weekend sales

    However, the retailer declined to share exact figures from the shopping event.

    By Tatiana Walk-Morris • Dec. 1, 2022
  • Exterior shot of a Dollar General store.
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    Courtesy of Dollar General
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    Dollar General’s sales up 11%, but costs are still tempering profits

    Earnings at the discounter missed estimates, and the company lowered its guidance for the year as supply chain costs and sales mix weigh on margins. 

    By Dec. 1, 2022
  • Foot Locker's distribution center in Reno, Nevada.
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    Permission granted by Foot Locker
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    Foot Locker opens $40M Nevada distribution center for West Coast

    The facility will serve more than 300 stores and cut shipping times in the region by more than 50%.

    By Alejandra Carranza • Dec. 1, 2022
  • A FedEx worker sorts packages being unloaded from a truck on a conveyor belt at the FedEx Oakland Airport sort facility.
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    Justin Sullivan via Getty Images
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    FedEx and Cart.com launch data-sharing alliance for e-commerce fulfillment

    The logistics giant gains a deeper look into pre-purchase behaviors, while the e-commerce platform gets access to post-purchase insights.

    By Max Garland • Dec. 1, 2022
  • Signs with messages such as "Yes to Rail Unions! No to capitalist politicians!" is seen in front of the U.S. Capitol
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    Anna Moneymaker via Getty Images
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    House passes bills to avert US rail shutdown, add paid sick leave

    The vote comes just two days after President Joe Biden urged congressional intervention, warning “a rail shutdown would devastate our economy.”

    By Sarah Zimmerman • Dec. 1, 2022
  • A person wearing a camo jacket walks by a gray granite storefront that says "kids" in a blue square and "foot locker" in red letters.
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    Daphne Howland/Retail Dive
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    Foot Locker retools C-suite under Mary Dillon

    The retailer brought on another Ulta veteran in Elliott Rodgers, who is set to become its new COO, while the company’s CFO is headed out. 

    By Nov. 30, 2022
  • A street lamp and a couple of people to the left of a large corner store with a red "H&M" sign, as others stroll and window shop.
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    Daphne Howland/Retail Dive
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    H&M slashes 1,500 jobs in cost-cutting effort

    The fast-fashion retailer's profits have been hit by rising prices and a strong dollar, and expense reductions could save some $190 million each year.

    By Nov. 30, 2022
  • A glowing white "claire's" sign in lowercase block letters adorns a mall store trimmed in purple and dark blue. Windows signs advertise hair and jewelry specials and ear pierciing.
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    Courtesy of Claire's
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    Claire’s opens shops in Macy’s stores

    Starting this month, the accessories retailer can be found at more than 20 of the department store’s locations, including eight flagships.

    By Nov. 29, 2022