Bringing theatre back to retailing: How place, passion and personality boost customer engagement

Retailers are investing in physical stores as a way to surprise and delight customers. But brick and mortar requires much more than just a building with staff to compete against disruptive influences.

By Andy Morris • Feb. 2, 2017

Adidas, Finish Line and NFL's Josh Norman team on new shoe

Pro Bowl cornerback Norman is participating in exclusive digital and in-store content, including videos, blog posts and social media postings.

By Dan O'Shea • Feb. 1, 2017

Explore the Trendline➔

Gen Z and millennials

If there's anything retailers want more than financial stability right now, it's to understand Gen Z. 

By Retail Dive staff

NFL nixes GNC Super Bowl ad

The supplements retailer is in the midst of major rebranding, and the benefits of change, more so than its products, was the central message of its ad.

By Daphne Howland • Feb. 1, 2017

Newegg online showcase sells products from Indiegogo-funded entrepreneurs

The retailer is planning to launch a page on its e-commerce site dedicated to showcasing products financed via crowdfunding campaigns.

By Dan O'Shea • Jan. 31, 2017

Macy's sells Frango chocolates business to Garrett Brands

The struggling retailer still plans to sell Frango products in the Frango Café at its State Street store in Chicago and at more than 350 additional Macy's locations.

By Dan O'Shea • Jan. 30, 2017

Starbucks rolls out remote voice ordering, new Alexa skill

The coffeehouse chain's customers may now order items by voice through devices powered by Amazon's Alexa digital assistant technology.

By Dan O'Shea • Jan. 30, 2017

Wal-Mart taps Tinseltown talent to craft its Oscars ads

The retailer drafted famous filmmakers Antoine Fuqua, Marc Forster and the team of Seth Rogen and Evan Goldberg to helm its first Academy Awards ads.  

By Dan O'Shea • Jan. 26, 2017

NRF: Consumers' Super Bowl spending to decline from 2016

Shoppers are expected to spend about $75 each on average on products related to pro football's biggest game, down from $82 each a year ago.

By Dan O'Shea • Jan. 26, 2017

New Balance aims for inspiration with time capsule initiative

Consumers can write letters to their future selves that the brand will then send them a year later.

By David Kirkpatrick • Jan. 25, 2017

Target readying in-store mobile payment services

Chief Information and Digital Officer Michael McNamara suggested payment features would be added to Target's popular Cartwheel app.

By Daphne Howland • Jan. 25, 2017

Amazon launches STEM toys monthly subscription service

The science, technology, engineering and math toys will be curated from a list of products that have recently launched or are exclusive to Amazon and fit the age range selected.

By Dan O'Shea • Jan. 24, 2017

Sephora lands exclusive with rising beauty brand Skin Laundry

Skin Laundry specializes in a laser and light skin therapy services, as well as related beauty products for use at home.

By Dan O'Shea • Jan. 24, 2017

Lowe's names Wong CMO in latest organizational change

This move comes just a few days after the home improvement retailer announced the elimination of 2,400 jobs and the promotion of longtime employee Marshall Croom to CFO.

By Dan O'Shea • Jan. 23, 2017

Amazon rolls out Prime Surprise Sweets via Dash program

Each Prime Surprise Sweets box costs $18 and contains a random assortment of small-batch candy made by artisans from across the U.S.

By Dan O'Shea • Jan. 22, 2017

Target names new CMO, kicks off Major League Soccer partnership

Rick Gomez replaces Jeff Jones, who left the retailer in August to join ride-sharing startup Uber.

By Dan O'Shea • Jan. 19, 2017

Why holiday marketing sparkled a little less brightly in 2016

Marketing efforts were mostly unremarkable during the recent holiday season as brands resorted to tried-and-true discounts to attract shoppers and few succeeded at making an emotional connection. 

By Chantal Tode • Jan. 18, 2017

Adobe debuts new omnichannel capabilities for retailers

The new Fluid Experiences for Retail capability allows retailers to develop and manage omnichannel experiences across touchpoints such as in-store associate apps, social channels and smart screens. 

By Dan O'Shea • Jan. 17, 2017

How robots in stores could revolutionize the customer experience

Here’s what happens when a salty journalist meets Pepper the humanoid at NRF's Big Show 2017.

By Jason Ankeny • Jan. 17, 2017

Intel launches store management platform, pledges $100M retail investment

The investment is aimed at helping retailers achieve more efficient store environments with an assist from the Internet of Things.

By Dan O'Shea • Jan. 16, 2017

Cloverleaf uses Emotion AI to measure shopper sentiment via store shelves

The shelfPoint solution uses small LCD strips placed along a store shelf that measure shopper engagement and response, putting the sentiments measured into emotional buckets.

By Dan O'Shea • Jan. 12, 2017

Amazon Canada to change pricing practices, pay $1.1M fine

The Canadian Competition Bureau (a body analogous to the U.S. Federal Trade Commission) claims Amazon created the impression that its prices were lower than prevailing market prices.

By Daphne Howland • Jan. 12, 2017

Nike debuts Paul George signature shoe this week

The PG1's debut coincides with George's Indiana Pacers taking on the Denver Nuggets in a special NBA game tipping off in London.

By Dan O'Shea • Jan. 10, 2017

Nike: Self-lacing HyperAdapt shoe a hit, new models coming soon

Advancements in manufacturing could get future editions to market more quickly, and potentially at a lower cost than the current $720 price tag, Nike said.

By Dan O'Shea • Jan. 9, 2017

Under Armour teams with NFL's Tom Brady for high-tech sleepwear

The sleepwear includes “bioceramic particles that absorb infrared wavelengths emitted by the body and reflect back Far Infrared, helping the body recover faster while promoting better sleep.”

By Dan O'Shea • Jan. 5, 2017

Wal-Mart names Haworth new media shop

The agency's role will extend into non-traditional areas including strategic partnerships as media investment evolves for retailers. 

By David Kirkpatrick • Jan. 4, 2017