Instacart jumps into c-store delivery with 7-Eleven partnership

The multi-phased launch is live in 750 stores, with plans to eventually scale to more than 7,000 locations across the country.

By Jeff Wells • Sept. 4, 2020

Whole Foods moves beyond stores for online fulfillment

After temporarily converting several locations to online-only operations, the grocer has opened its first permanent e-commerce dark store in Brooklyn.

By Jeff Wells • Sept. 3, 2020

Explore the Trendline➔

Inside retail supply chains

Companies looking to trim expenses and streamline operations during a crutial year for supply chain management. 

By Retail Dive staff

Amazon Prime Air gets FAA clearance for drone delivery on 'highly rural' test range

The company said drones will help realize 30-minute delivery and expects the current model to carry 85% of the products sold on its marketplace.

By Matt Leonard • Sept. 2, 2020

Retail's pandemic imperative: Reinventing the front end

The coronavirus pandemic is fundamentally changing the way people shop. More and more, in-store retail experience is now about shopper demand for safety, security and efficiency. 

Sept. 1, 2020

Ulta's net income falls 95% as e-commerce grows by more than 200%

The beauty retailer is preparing for the holiday season by pushing up the opening of a new fulfillment center to handle a higher mix of digital sales.

By Cara Salpini • Aug. 28, 2020

How Sephora prepped for an e-commerce onslaught

With its biggest sale of the year in April, the retailer was ready for surging volume when stores closed in March, SVP for Supply Chain Mike Racer said.

By Emma Cosgrove • Aug. 26, 2020

DoorDash adds grocery delivery to its app as last-mile battle intensifies

The expansion into the booming space by another major firm signals a promotional war to come and increasing pressure on incumbent Instacart. 

By Jeff Wells • Aug. 24, 2020

Jos. A. Bank, Men's Wearhouse launch BOPIS

The apparel retailers are introducing the service as parent company Tailored Brands goes through Chapter 11. 

By Tatiana Walk-Morris • Aug. 20, 2020

Prioritizing the "post-buy button" experience in an uncertain retail world

Discover how omnichannel brands can meet the needs of today’s three kinds of shoppers.

Aug. 20, 2020

FedEx to raise peak surcharges on Ground, Express, SmartPost

The move makes it the final of the three major parcel carriers to levy hefty fees on shippers for the first holiday shopping season in the midst of a pandemic.

By Emma Cosgrove • Aug. 19, 2020

The strategy behind turning department stores into warehouses

Rumors are circulating about Amazon converting vacant department store space into fulfillment centers — a move experts say would round out its omnichannel approach.

By Jen A. Miller • Aug. 19, 2020

USPS will raise commercial parcel rates for peak season

The temporary rate hikes will take effect Oct. 18 and be removed Dec. 27. 

By Shefali Kapadia • Aug. 14, 2020

Walmart partners with Instacart for same-day delivery

The retailer is testing a same-day grocery delivery partnership in Tulsa, Oklahoma, and three California metro areas. 

By Jessica Dumont • Aug. 13, 2020

Lowe's expands distribution network in pursuit of omnichannel supply chain

The addition of seven bulk distribution centers and four e-commerce fulfillment centers moves the retailer away from store-based home delivery.

By Shefali Kapadia • Aug. 12, 2020

What COVID-19 did to customer loyalty

As retailers grappled with out-of-stocks, research found that 75% of consumers opted to shop alternative brands.

By Caroline Jansen • Aug. 12, 2020

Retail suppliers are still under strain — and it could hurt everyone

Stores are open, but vendors face longer payment terms and financial uncertainty, which could hit retail shelves just as the holidays ramp up.

By Ben Unglesbee • Aug. 10, 2020

Fashion industry says purchase order cancellations will endure in Q3 and beyond

Despite reduced optimism about the industry's future, 90% of survey respondents plan to increase hiring over the next five years.

By Morgan Forde • Aug. 7, 2020

Can summer BOPIS practices forecast holiday trends?

With COVID-19 uncertainty and the holidays ahead, retailers must refine their buy online, pick up in-store operations. 

By Tatiana Walk-Morris • Aug. 6, 2020

Home Depot adds 3 warehouses as DIY demand grows

The pandemic has shifted consumer behavior and buying patterns, but it hasn't deterred the retailer from its plan to invest in its distribution network.

By Shefali Kapadia • Aug. 5, 2020

Shippers eye struggling retail properties for conversion to last-mile, fulfillment centers

A shift to online shopping during the coronavirus outbreak has accelerated the trend of retailers retrofitting store properties for supply chain functions.

By Morgan Forde • July 29, 2020

Walgreens partners with DoorDash for on-demand deliveries

There are a growing number of partnerships between retailers and delivery providers as the pandemic keeps many customers at home.

By Tatiana Walk-Morris • July 21, 2020

FedEx installs robotic arms for automated parcel sorting to handle rising e-commerce volume

The carrier is partnering with Yaskawa America and Plus One Robotics, starting with four robotic arms sorting small parcels in its Memphis hub. 

By Morgan Forde • July 17, 2020

NRF forecasts lowest peak season since 2014

While some impacts of the pandemic are fading, retailers are being cautious with the amount of merchandise they import, the trade organization said.

By Matt Leonard • July 14, 2020

Amazon preps for peak with restrictions on third-party seller warehouse space

"Even though it's July, we're preparing early for the holiday season to meet sustained increased demand," the company wrote in an announcement. 

By Emma Cosgrove • July 14, 2020

Rouses Market will pilot drone delivery this fall

Drones have yet to take off in the grocery industry but, much like autonomous vehicles, they promise to save retailers on costs associated with delivery. 

By Krishna Thakker • July 10, 2020