Asos lays out 'flexible fulfillment' plan to bolster in-stock status

Varied levels of product flow and warehouse automation created different customer experiences in the U.K. and the U.S. The new plan could change that.

By Emma Cosgrove • Oct. 16, 2020

Belk to offer same-day delivery

Following layoffs earlier this summer, the 133-year-old retailer is introducing a delivery option to meet the needs of its customer base.

By Tatiana Walk-Morris • Oct. 16, 2020

Explore the Trendline➔

Inside retail supply chains

Companies looking to trim expenses and streamline operations during a crutial year for supply chain management. 

By Retail Dive staff

Holiday sales growth won't reach 2% this year, CBRE says

E-commerce could surge more than 40%, however, eclipsing last season's record 14% year-over-year rise, according to a report from the real estate firm.

By Daphne Howland • Oct. 12, 2020

Amazon tests electric last-mile vans for consumer deliveries

Electrification is key to Amazon's Climate Pledge to reach net-zero carbon in its operations by 2040.

By Emma Cosgrove • Updated Feb. 3, 2021

Sam's Club adds 2K permanent supply chain workers, launches ship-from-store for peak

The company expects approximately one-fifth of online orders to ship from Sam's Club locations.

By Emma Cosgrove • Oct. 9, 2020

Adidas coaches its suppliers in the sustainability marathon

The sportswear brand applies the 80/20 rule to reducing emissions with a focus on strategic tier 1 and 2 suppliers.

By Emma Cosgrove • Oct. 6, 2020

Save Mart deploys sidewalk robots for delivery

Traveling at a speed of four miles an hour and carrying up to 20 pounds of groceries, the small bots are based at the grocer's flagship store in California.

By Jeff Wells • Oct. 1, 2020

Bed Bath & Beyond partners with Instacart, Shipt for same-day delivery

The service comes as the company preps for the holiday season and as retailers balance shopping convenience with safety.

By Tatiana Walk-Morris • Oct. 1, 2020

Is Costco's winning streak at risk without curbside pickup?

Retailers leaned on the fulfillment service when the pandemic hit. Eight experts discuss the future implications for the club retailer.

By Caroline Jansen • Sept. 30, 2020

Sephora enlists Instacart for same-day delivery

The beauty retailer joins others in harnessing the delivery platform's network to help with fulfillment.

By Tatiana Walk-Morris • Sept. 29, 2020

Supply chain agility is the key for e-commerce brands aiming to scale the holiday peak season

Here are three ways to maximize the post-buy-button experience to foster customer satisfaction and loyalty.

Sept. 29, 2020

Target to double holiday staffing for same-day services

The retailer said that 10 million new customers shopped its website and demand for its same-day fulfillment options quadrupled in the first half of 2020.

By Ben Unglesbee • Sept. 25, 2020

Walmart hiring 20K in e-commerce ops for the holidays

The retailer is gearing up for an online-heavy season as it also boosts categories in demand amid the pandemic. 

By Ben Unglesbee • Sept. 24, 2020

Predictive analytics determine what's in stock at Nike's new Los Angeles warehouse

The company maintains that direct-to-consumer distribution is its future, which is reflected in its warehousing investments.

By Emma Cosgrove • Sept. 24, 2020

How to handle increased customer demand as you reopen

Planning for a surge in demand? These tips can help you control exactly when and where customers buy from you. 

By Kira Deutch, Editor at Square • Sept. 23, 2020

Lowe's to add pickup lockers to most metro areas by Thanksgiving

The fulfillment tech comes after the home improvement retailer reported a 135% year-over-year surge in website sales during the second quarter.

By Caroline Jansen • Sept. 22, 2020

Half of holiday shoppers plan to use curbside or contactless pickup: survey

The pandemic has boosted BOPIS offerings, especially as retailers highlight pickup as a safe alternative to in-store shopping.

By Tatiana Walk-Morris • Sept. 22, 2020

New research: 4 post-pandemic scenarios for the future of retail

How will retail evolve over the next 5 years? This report outlines the capabilities and tech most likely to drive success in an uncertain future.

By Kelly Kornet, Jackie Collins, Danny Oviedo • Sept. 21, 2020

Dressbarn to offer contactless returns

Now that it's based online, the retailer aims to provide customers with an in-person option via its new partner, Happy Returns. 

By Tatiana Walk-Morris • Sept. 16, 2020

FedEx will ring in new year with price hikes, surcharges

FedEx Express, Ground and Freight will increase shipping rates by about 4.9% or more starting Jan. 4, 2021.

By Matt Leonard • Sept. 16, 2020

Chewy's new limited-SKU warehouse is just for volume surges

The DTC pet brand is banking on a new kind of fulfillment center, plus automation, to keep lowering fulfillment unit costs. 

By Emma Cosgrove • Sept. 16, 2020

Amazon to hire 100K after 6 months of capacity building

The company is opening 100 new operations buildings in September as it preps for peak season during a pandemic. 

By Emma Cosgrove • Sept. 14, 2020

PetSmart to offer same-day delivery through DoorDash

The pet store will offer the service at 1,400 of its locations as logistics have sped up due to the impact of COVID-19.

By Tatiana Walk-Morris • Sept. 14, 2020

Walmart pilots drone delivery for groceries with Flytrex

The test program will deliver grocery and household items from the retailer's stores to homes in Fayetteville, North Carolina.

By Matt Leonard • Sept. 10, 2020

Whole Foods to offer pickup from nearly all of its stores by end of month

The retailer has tripled click-and-collect availability since March and intends to have the service at 480 stores within a few weeks.

By Jeff Wells • Sept. 8, 2020