Glossier pops up in 7 Nordstrom locations

The partnership is focused on highlighting the brand's Glossier You fragrance, which is the only product that will be sold at the locations.

By Cara Salpini • Dec. 4, 2019

J.C. Penney hires new chief digital officer

The previous digital chief of Pandora Jewelry is stepping into the role at the department store chain, which has been losing online share for years.

By Ben Unglesbee • Dec. 3, 2019

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Cyber Monday was Amazon's biggest shopping day ever

Marketplace sellers sold more items that day than during any other 24-hour period, the e-commerce giant said, though it didn't get very specific.

By Daphne Howland • Dec. 3, 2019

Cyber Monday poised to net record $9.4B in the US

The holiday event already brought in $473 million in online sales by 9 a.m., according to Adobe Analytics research.

By Daphne Howland • Dec. 2, 2019

Returnly announces instant exchanges for Shopify Plus

The service allows customers to select a new item before shipping back a return.

By Lisa Rowan • Dec. 2, 2019

Black Friday sales on track to $7.4B

Shoppers forked over $4.2 billion on Thanksgiving Day alone, much of it on their phones not far from the dinner table, according to Adobe Analytics.

By Daphne Howland • Nov. 29, 2019

Allbirds to Amazon: 'Please steal our approach to sustainability'

In a Medium post, the co-founders of the sustainable shoe brand allege that the e-commerce giant copied its designs, but not its sustainable practices.

By Cara Salpini • Nov. 27, 2019

EBay to sell StubHub for over $4B in cash

The company will go to ticket marketplace Viagogo in a deal that is expected to close by the end of the first quarter of 2020.

By Kaarin Moore • Nov. 25, 2019

Instagram curates shoppable holiday collections inspired by 2019’s top trends

Popular hashtags on the platform like #PartyLewk and #NewParents informed a selection of products users can purchase directly in-app.

By Robert Williams • Nov. 21, 2019

Amazon brand worth more than a third of a trillion dollars

The e-commerce giant moved to the top spot from No. 3 last year, leapfrogging Apple and Google in WPP and Kantar's annual ranking of the top 100 brands.

By Daphne Howland • Nov. 15, 2019

Nordstrom invests in plus-size startup 11 Honoré

The department store joined several venture capital firms in a $10 million investment round in the luxury apparel company.

By Daphne Howland • Nov. 14, 2019

Walmart posts 41% online sales growth but hunts for margins

The retail giant posted another quarter of sales gains, but even its CEO noted "we need to do more and move faster" to profitably build out its digital store.

By Ben Unglesbee • Nov. 14, 2019

Nike to stop selling on Amazon

A company spokesperson said the brand was focused on "elevating consumer experiences through more direct, personal relationships."

By Cara Salpini • Nov. 13, 2019

Overstock sales down 21% as it pulls back on marketing

The troubled e-tailer also disclosed that it has been subpoenaed by the Securities and Exchange Commission.  

By Ben Unglesbee • Nov. 12, 2019

Alibaba smashes Singles Day record with $38.4B in sales

The shopping festival made more in 24 hours than Amazon's entire online store sales in the third quarter.

By Tatiana Walk-Morris • Nov. 12, 2019

3 customer experience trends changing the way B2B e-commerce buyers do business

What do buyers expect from their B2B e-commerce experience today? Here are three shifts in customer expectations changing how manufacturers and suppliers do business.

Nov. 11, 2019

More people will shop on mobile than desktop this holiday

A new report expects the retail conversion rate for Black Friday and Cyber Monday 2019 to increase nearly 30% over last year.

By Lisa Rowan • Nov. 11, 2019

Mobile apps pose lower risk of online shopping fraud

E-commerce fraud increases prior to the holidays but doesn't comprise many transactions.

By Tatiana Walk-Morris • Nov. 11, 2019

What keeps Amazon CEO Jeff Bezos awake at night?

As the company reaches into a growing array of industry sectors, Industry Dive publications pulled together their expertise to analyze how competitors thrive amid the next wave of disruption.

By Nami Sumida • Nov. 11, 2019

Express debuts DTC brand UpWest

The new venture, which the company calls a "purpose-driven lifestyle brand" is focused on everyday casual apparel. 

By Kaarin Moore • Nov. 8, 2019

Amazon launches Small Business Academy program

The company will offer seminars, webinars, and community college courses for starting and growing an online business.

By Lisa Rowan • Nov. 6, 2019

Walmart overtaking Amazon? Not so fast

Some statistics that seem worrying for the e-commerce giant could actually be a boon, though it's clear Walmart is advancing nicely.

By Daphne Howland • Nov. 6, 2019

WWD: Forever 21 shuttering all its Riley Rose beauty stores

A notice on the beauty retailer's web page directs shoppers to a tab on the parent company's site, suggesting its products will soon be sold only online.

By Daphne Howland • Nov. 1, 2019

Price wars, investment costs dampen Moody's outlook on retail

Analysts with the ratings firm slashed their expectations for this year's growth in profit and sales, though not all sectors are feeling the pain.

By Ben Unglesbee • Nov. 1, 2019

‘Cyber Week’ will generate 20% of holiday revenue

Adobe Analytics anticipates online spending will surpass $143.7 billion this holiday season, with substantial growth for mobile commerce.

By Lisa Rowan • Nov. 1, 2019