Second Amazon exec jumps to Stitch Fix

Sharon Chiarella will lead the product, design and technical teams and joins Chief Financial Officer Dan Jedda in making the same leap.

By Daphne Howland • March 23, 2021

Williams-Sonoma to expand manufacturing, distribution capacity by up to 30%

The company's expansion will add about 2 million square feet to its distribution network.

By Matt Leonard • March 23, 2021

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

How Nike is using DTC and data to expand its empire

Since 2011, the sportswear giant has grown direct-to-consumer sales from 16% of its namesake brand revenues to 35%, all while continuing to take share.

By Cara Salpini • March 23, 2021

The blurred lines of retail, and what comes next

Digitally native brands are changing the retail industry, but do they deliver on trust and stability?

By Olivier Schott, CMO, Scalefast • March 23, 2021

Pandemic-related job loss prompts more consumers to sell on eBay

As people are strapped for cash, a survey from eBay shows that they've used the site to build an extra income stream. 

By Tatiana Walk-Morris • March 22, 2021

6 charts show how a pandemic upended retail supply chains

Consumers moved online and retailers pivoted to move inventory locked in brick-and-mortar locations.

By Matt Leonard • March 22, 2021

Retail Therapy: This DTC brand takes the plunge

Just when you thought every category had been "disrupted" by a direct-to-consumer brand, Staff made its bet on a bathroom essential.

By Caroline Jansen • March 19, 2021

E-commerce spending could reach $1 trillion in 2022: Adobe

The pandemic accelerated online spending and the adoption of services like BOPIS and buy now, pay later. 

By Tatiana Walk-Morris • March 18, 2021

Snap acquires sizing tech company Fit Analytics

The deal is the social media company's latest push to grow its e-commerce platform.

By Tatiana Walk-Morris • March 18, 2021

Wayfair names new chief marketer

Bob Sherwin will succeed Ed Macri, who served as chief marketing and product officer and has been with the online retailer for the past 14 years.

By Caroline Jansen • March 17, 2021

Boxes: the backbone of e-commerce

The home delivery model presents new opportunities for brands to deliver products in sustainable, durable packages – acknowledging increased interest in healthy, sustainable living.

March 15, 2021

Lord & Taylor relaunches, online only

The Saadia Group bought the 200-year-old department store and its owner, rental site Le Tote, for $12 million at an October bankruptcy auction.

By Daphne Howland • Updated April 19, 2021

Adidas aims for DTC to be 50% of sales by 2025

A new four-year strategy is predicated on doubling e-commerce sales, building up an athleisure offering and refocusing on women, among other things.

By Cara Salpini • March 11, 2021

Dick's fulfills 70% of orders from stores, cuts delivery estimates 10%

The retailer's cost of goods sold — which includes shipping, freight and distribution, along with the cost of the merchandise — was up nearly 11%.

By Matt Leonard • March 11, 2021

Mashable launches shoppable virtual home featuring Walmart products

The virtual home includes shoppable hotspots where users can purchase the big-box retailer's springtime merchandise.    

By Maria Monteros • March 10, 2021

What is the new retail playbook in a post-pandemic world?

Omnichannel, personalization, sustainability and other operating "imperatives" are more important than ever, according to a new report from RILA. 

By Ben Unglesbee • March 10, 2021

'Relevance is key': Why Nordstrom has gone all-in on DTC brands

The 120-year-old department store has welcomed some of the hottest digital natives, from Bonobos to Everlane, in an attempt to grow with its consumer.

By Caroline Jansen • March 10, 2021

Dick's sales spiked 10% last year, but the retailer warns of possible slowdown

The year ahead could bring a cool-down as gyms reopen and competitors join the game.

By Ben Unglesbee • March 9, 2021

GameStop to name Ryan Cohen as next chairman

The gaming retailer this year gave the Chewy founder and activist investor a board seat and leadership of a transformation group.

By Ben Unglesbee • Updated April 8, 2021

Survey: Costco, Amazon, Apple are top in customer satisfaction

With more consumers shopping online during the COVID-19 pandemic, prices, returns and masks are among consumers’ top concerns.

By Tatiana Walk-Morris • March 8, 2021

Private equity pours $500M into Saks Fifth Avenue's e-commerce spinoff

Insight Partners will take a minority stake in the deal, which is valued at $2 billion and allows owner HBC to unlock value from the luxury brand.

By Daphne Howland • March 5, 2021

Off-pricers face slow recovery after a rough year

Despite pressures that will remain this year, these retailers hold key advantages compared to department stores and other apparel sellers.

By Daphne Howland • March 5, 2021

Report: Most consumers abandon a brand after 3 bad experiences

Many disappointed customers don't complain directly to brands about negative interactions, costing companies revenue, a Coveo report found.

By Maria Monteros • March 4, 2021

Disney plans to close at least 60 stores in North America

The brand giant is refocusing around e-commerce after retail revenue fell by 4% during the pandemic. 

By Ben Unglesbee • March 4, 2021

Instacart's valuation more than doubles to $39B

That's thanks to $265 million in new funding, which the company plans to use to develop its marketplace and increase staff, among other things.

By Sam Silverstein , Catherine Douglas Moran • March 3, 2021