Amazon reimagines Echo and expands device family

The e-commerce giant announced six new, voice-enabled products, including a much-anticipated revamped version of the original Echo smart speaker.

By Dan O'Shea • Sept. 28, 2017

Retailers prep for the holidays with new e-commerce services

Radial meets the holiday rush head on with a new suite of services to help e-commerce retailers do more for their customers.

By Dan O'Shea • Sept. 28, 2017

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Why the Walmart-Bonobos deal shows the way to retail's showroom future

The big-box retailer’s e-commerce acquisitions are about more than assets, they’re about taking on new mindsets, writes Lee Peterson of WD Partners.

By Lee Peterson • Sept. 28, 2017

Voice, mobile and e-commerce to drive healthy holiday shopping season

While nearly 75% of consumers plan to do the majority of their shopping in physical stores, digital channels will play a critical role in product research.

By Daphne Howland • Sept. 28, 2017

Burberry uses Apple’s AR tech to engage app users

While other retailers are using augmented reality to sell their products, Burberry is using the tech to create a unique experience on its mobile app.

By Dan O'Shea • Sept. 27, 2017

Study: Cyber Monday now more popular than Black Friday

Analytics firm Euclid found that holiday shoppers are most excited about the online holiday this year as the popularity of e-commerce continues to grow.

By Cara Salpini • Sept. 27, 2017

Wayfair service lets customers track furniture deliveries

The waiting is the hardest part when it comes to furniture deliveries, but a new delivery truck tracking feature from Wayfair could ease the pain.

By Dan O'Shea • Sept. 27, 2017

PredictSpring, M.Gemi launch store associate app

M.Gemi becomes the latest retailer to mobilize store associates with a new app that helps them assist customers face-to-face.

By Dan O'Shea • Sept. 27, 2017

Report: Amazon invests in Indian brick-and-mortar retailer

Regulations in the country favor homegrown and physical retailers; Amazon’s stake allows it to take advantage of both those protections.

By Daphne Howland • Sept. 26, 2017

Millennials will hit the stores this holiday season

It’s baby boomers who are more likely to buy online, according to a study from consumer engagement firm First Insight.

By Daphne Howland • Sept. 26, 2017

Target teams with Pinterest for visual search

It's been a big year for visual search, and the technology is taking another step into retailer's storefronts through the Target-Pinterest partnership.

By Dan O'Shea • Sept. 26, 2017

Walmart revives JetCash for the holidays

The big-box retailer is bringing back the program, which appeared to be shuttered in May, by offering customers 5% cash back on orders placed in September and October.

By Daphne Howland • Sept. 26, 2017

Lowe’s leverages Apple’s ARkit for new apps

The home improvement retailer will add two new AR tools to its app roster early October, including a virtual tape measure app.

By Dan O'Shea • Sept. 25, 2017

Bed, Bath & Beyond invests 40% of capex in digital efforts

The home goods retailer has seen digital sales growth and continues to invest on that front, despite overall struggles.

By Dan O'Shea • Sept. 25, 2017

Survey: Live video chat moves into retail

The platform isn't just for social media anymore, as customers appear ready to engage with brands and sales people via this real-time format.

By Dan O'Shea • Sept. 25, 2017

Did Kohl's make a deal with the devil?

The retailer is carving out space in stores and taking returns for Amazon, a case of holding your enemies close — but what does it mean for each of them?

By Daphne Howland • Sept. 25, 2017

How DSW tied up mobile engagement with choose-your-own-ending ads

The shoe retailer's recent push into mobile-rich media ads includes a 'what would you do?' storyline and a tiltable lookbook. 

By Shane Schick • Sept. 25, 2017

Walmart taps Aerosoles exec to lead online fashion

As SVP of fashion in the U.S. e-commerce division, Denise Incandela will lead the department for Walmart.com, Jet.com and Shoes.com.

By Daphne Howland • Sept. 25, 2017

Walmart testing home delivery direct to the fridge

Customers who use the service, which requires a keyless lock, can request that delivery people put their groceries away while they are not home.;

By Daphne Howland • Sept. 22, 2017

Target adds Restock to 8 more cities

The move expands next-day delivery from the mass merchant to about one-fifth of the U.S. population.

By Daphne Howland • Sept. 22, 2017

Amazon expands NYC-based operations

Hundreds of full-time jobs will be created as the online giant moves into a Hudson Yards location, but it's still looking for a second HQ.

By Daphne Howland • Sept. 22, 2017

Grocers bring voice-assisted ordering to the store

Voice ordering isn't just for Amazon — independent grocers can now get into the game.

By Dan O'Shea • Sept. 21, 2017

E-commerce is being fueled by these key tech trends

Investment in mobile and the cloud are separating retail's "Winners" and "Laggards," things to keep in mind for upcoming replacement cycles, writes Nikki Baird of RSR Research. 

By Nikki Baird • Sept. 21, 2017

Amazon reportedly at work on Alexa-powered glasses

Google Glass may have dropped out of the mainstream, but the e-commerce titan is looking for new ways to apply Alexa.

By Daphne Howland • Sept. 21, 2017

Consumers want personalization, still unwilling to give up data

A study by Oracle shows that 57% of shoppers want one-click checkout that can only be enabled through a payment profile, yet 67% don't want to set up such accounts.

By Dan O'Shea • Sept. 20, 2017