DTC: Page 101
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Echo Dot was Amazon's top-selling product during the holidays
The e-commerce giant also revealed that the device is priced to sell rather than to make money.
By Dan O'Shea • Feb. 4, 2019 -
Casper unveils smart nightlight to help consumers sleep
The expansion beyond mattresses and bedding into tech shows how the company is positioning itself to become a sleep lifestyle brand.
By Caroline Jansen • Feb. 4, 2019 -
Explore the Trendline➔
gradyreese via Getty ImagesTrendlineWhat's shaping the e-commerce landscape?
From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.
By Retail Dive staff -
UPS said returns would peak early — and they did. But why?
Growing e-commerce sales and shifting consumer behavior signal a future with more returns and a greater need for reverse logistics.
By Deborah Abrams Kaplan • Feb. 1, 2019 -
Returnly raises $8M for post-purchase payment management
The payments company looks to give instant credit on returns so customers can buy again.
By Dan O'Shea • Jan. 31, 2019 -
CNBC: Amazon planning Middle East expansion
The e-commerce giant bought Souq two years ago for $580 million, but its strategy in the region might be shifting.
By Dan O'Shea • Updated Feb. 1, 2019 -
Alibaba steadfast amid China turbulence
Executives again touted the strength of China's middle class, saying innovation will help it grab its share of growing consumption for years.
By Daphne Howland • Jan. 30, 2019 -
1-800-Flowers cashes in on conversational commerce, AR for Valentine’s Day
Mobile pay, voice ordering and a product recommendation engine highlight how brands are leaning in to mobile tech to lure shoppers around holidays.
By Robert Williams • Jan. 30, 2019 -
EBay faces year of transition
Efforts to smooth recent experiments in the user and seller experience are complicated by activist pressure to spin off its profitable StubHub and Classifieds businesses.
By Daphne Howland • Jan. 30, 2019 -
Billie lathers up $25M more in VC funding
The new funds will go toward expanding the brand's product line and innovating in the personal care category, the company said.
By Corinne Ruff • Jan. 30, 2019 -
Starbucks Rewards membership jumps 14% in Q1, highest gain in 3 years
Expanded delivery, mobile pay and better app personalization features were key to driving U.S. membership and sales.
By Robert Williams • Jan. 29, 2019 -
Contentsquare raises $60M to fuel user analytics
The company is preparing for another round of expansion after its latest influx of cash.
By Dan O'Shea • Jan. 29, 2019 -
Giant Foods to open its first e-commerce hub next month
The Pennsylvania location will offer a pickup option for pre-ordered groceries and a walk-up vestibule with tablets to place orders.
By Christopher Doering • Jan. 29, 2019 -
Taobao tech improves online shopping for visually-impaired
China's largest online marketplace is embracing accessibility initiatives, the latest of which uses technology to help blind shoppers.
By Dan O'Shea • Jan. 27, 2019 -
China retail growth leapfrogs US
A growing middle class and a strong foothold in e-commerce continue to propel retail in China.
By Daphne Howland • Jan. 24, 2019 -
The RealReal reportedly mulls IPO
The upscale resale site, which also now sells through physical locations, has garnered attention from investors and luxury shoppers alike.
By Daphne Howland • Jan. 24, 2019 -
ShopRunner gains UPS investment, acquires anti-fraud firm Precognitive
The marketplace and free shipping service expands again, adding a big-name investor and acquiring an AI-based security tool provider.
By Dan O'Shea • Jan. 23, 2019 -
Deep Dive
What can US retailers learn from China?
Stores like Alibaba's Hema offer a vision of the future for American grocers, but experts say creating a similarly seamless omnichannel experience isn't easy — and may not be possible.
By Jessica Dumont • Jan. 23, 2019 -
Nectar teams up with Mattress Warehouse
The move points to a larger trend of direct-to-consumer companies in the space partnering with legacy retailers with a brick-and-mortar presence.
By Caroline Jansen • Jan. 23, 2019 -
Flipkart invests $201M in wholesale unit amid e-commerce market shake-up
Increased competition and regulatory changes in India's e-commerce market are poised to affect Flipkart, Amazon and Reliance, among others.
By Dan O'Shea • Jan. 22, 2019 -
Amazon touts value of its stores to small business
The company is no longer an e-commerce pure-player, though it's not clear how much of an impact its physical stores really have just yet.
By Daphne Howland • Jan. 22, 2019 -
Rent the Runway tries on exclusives
The startup is sharing data and earnings with designers as it steadily makes its mark in fashion sales.
By Daphne Howland • Jan. 22, 2019 -
Nordstrom's latest partnership is with period undies brand Thinx
It's becoming clearer than ever that, to make it in retail, direct-to-consumer businesses need brick and mortar.
By Daphne Howland • Jan. 18, 2019 -
Brandless launches subscription option
The service is both a convenience play for consumers and a savvy business move aimed at capturing reorders.
By Corinne Ruff • Jan. 17, 2019 -
Walmart and VC firms see two paths for DTC brands
Brands either need to be a consumer phenomenon like Warby Parker, or they need to fit into a larger portfolio, like the one that Walmart is building.
By Corinne Ruff • Jan. 16, 2019 -
Digital personal shopping assistant VERA debuts at NRF’s Big Show
Piktorlabs launched shopping assistant technology that can be integrated across retail touchpoints, including in fitting rooms.
By Dan O'Shea • Jan. 15, 2019