Consumer Trends


  • This is the cover image for the podcast series "How Retailers Are Moving Beyond Coupons and Loyalty Points"
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    Alyssa Eskel-Martin/Retail Dive
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    Sponsored by Talon.One

    [PODCAST] Redefining Incentives: How Retailers Are Moving Beyond Coupons and Loyalty Points

    Listen to this three-part podcast series, find out how incentive approaches are changing and what retail innovators are doing differently.

    By Retail Dive's studioID • March 4, 2024
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    The image by Stilfehler is licensed under CC BY-SA 4.0
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    Column

    The Weekly Closeout: Thrasio files Ch. 11 bankruptcy and Will Macy’s close its San Francisco flagship?

    The e-commerce aggregator will eliminate hundreds of millions of dollars in debt, while the department store is evaluating its real estate assets. 

    By Retail Dive Staff • March 1, 2024
  • Trendline

    Digital innovation and technology trends in retail

    From drones to smart fitting rooms, to cashless purchases to virtual meditation, how the consumer engages with retailers continue to evolve.

    By Retail Dive staff
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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: The story behind our stories on shrink and theft

    When the National Retail Federation retracted a theft claim following our coverage of its special report on crime, the news went viral. Here’s what it took to get the story.

    By Retail Dive Staff • Feb. 29, 2024
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    Patpitchaya via Getty Images
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    Consumer confidence falls, breaking 3-month rising streak

    Spending by consumers is showing signs of sputtering after propelling better-than-expected economic growth last year.

    By Jim Tyson • Feb. 28, 2024
  • Glossier CEO Kyle Leahy speaking during the National Retail Federation's Big Show in January 2024.
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    Courtesy of The National Retail Federation
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    What 8 DTC brands are talking about in 2024

    From Glossier to On, executives shared insights into what brands are facing during the National Retail Federation’s Big Show and the ICR conference.

    By , Feb. 26, 2024
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    Courtesy of The Home Depot
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    Home Depot issues cautious outlook after soft Q4

    The economy is leading consumers to delay purchases for big projects, but push forward with smaller ones, executives said.

    By Feb. 22, 2024
  • Buy now, pay later
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    I going to make a greatest artwork as I can, by my head, my hand and by my mind. via Getty Images
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    BNPL popularity rises among ‘financially fragile’ consumers

    About 60% of that group used BNPL five or more times in the past year, compared with just over 20% of more stable consumers, the New York Fed said.

    By Caitlin Mullen • Feb. 21, 2024
  • A Skechers retail store.
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    Courtesy of Skechers
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    The Weekly Closeout: Skechers aims for 10K stores and Jeff Bezos sells $4B in Amazon stock

    The footwear retailer is halfway to its store opening goal, while the Amazon founder sold billions of shares this week. 

    By Retail Dive Staff • Feb. 16, 2024
  • A person is seen walking into a lululemon storefront.
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    Justin Sullivan/Getty Images via Getty Images
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    Lululemon accused of greenwashing in anti-competition complaint

    Advocacy organization Stand.earth is asking the Competition Bureau Canada to investigate the retailer’s conduct over environmental claims.

    By Laurel Deppen • Feb. 14, 2024
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    Courtesy of Walt Disney World Resort/PRNewswire
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    Column

    The Weekly Closeout: Disney turns to villains for bridal inspiration, Abercrombie & Fitch Co. cuts a role

    The company looked to Ursula and Maleficent for a collection with Allure Bridals, while the specialty retailer eliminated its global brands president position.

    By Retail Dive Staff • Feb. 9, 2024
  • A person wears a pair of gray New Balance sneakers and jeans.
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    Pablo Cuadra via Getty Images
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    New Balance introduces resale platform

    The footwear company partnered with Archive to launch Reconsidered as part of a larger sustainability initiative.

    By Laurel Deppen • Feb. 6, 2024
  • A UPS truck leaves the yard in 2010 in Chicago. The company is considering strategic alternatives to its Coyote Logistics subsidiary.
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    Frank Polich/Getty via Getty Images
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    Column

    The Weekly Closeout: UPS to cut 12K jobs and Nordstrom Rack continues to expand footprint

    The delivery giant aims to save $1 billion, while the department store is accelerating openings of its lower-priced brand. 

    By Retail Dive Staff • Feb. 2, 2024
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    Spencer Platt via Getty Images
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    How retail is shaping up in 2024

    Though some of the problems of the pandemic have waned, retail continues to reel from C-suite turnover and layoffs.

    By Feb. 1, 2024
  • Three people stand in front of a building in Carhartt apparel.
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    Courtesy of Carhartt
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    Fragile like a bomb: Why Carhartt’s new women’s line is making hard-working gear soft

    That word doesn’t necessarily match the workwear brand’s rugged aesthetic, but it’s part of “a more concerted effort” to give working women what they want.

    By Feb. 1, 2024
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    July Ko via Getty Images
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    Prestige beauty brand sales growth surpasses mass market beauty brands: Circana

    Despite current economic uncertainty, beauty retail sales are predicted to continue growing in the coming years.

    By Tatiana Walk-Morris • Jan. 31, 2024
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    Scott Olson via Getty Images
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    ‘This is natural evolution’: Saks and Neiman Marcus on the state of luxury

    As a new year starts, Geoffroy van Raemdonck and Marc Metrick share thoughts on luxury e-commerce, when the market might recover and how the consumer is doing.

    By Jan. 31, 2024
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    Courtesy of Lego Group
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    Toy sales dropped 8% last year: report

    However, the industry has experienced a $5.7 billion increase in sales since 2019. 

    By Jan. 30, 2024
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    Cara Salpini for Retail Dive
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    Sporting goods still challenged by inflation, inventory levels, report finds

    2024 will be a mixed year for the athletics sector, according to the World Federation of the Sporting Goods Industry and McKinsey & Company.

    By Jan. 30, 2024
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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: What’s in store for DTC in 2024?

    2023 was rough for many companies. Ahead, the sector could see more bankruptcies and C-suite shakeups as brands continue to grapple with profitability.

    By Retail Dive Staff • Jan. 25, 2024
  • A red storefront entrance with a white dot-in-circle logo and an "order pickup" sign on the door. Trees and blue sky with white clouds on the right.
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    Daphne Howland/Retail Dive
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    Target to add 1K wellness products to offering

    The retailer is introducing hundreds of exclusive items and has also launched an online wellness destination.

    By Jan. 24, 2024
  • A "for lease" sign for on a retail store window, with a reflection of a building across the street.
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    Daphne Howland/Retail Dive
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    5 ways the pandemic is still impacting retail

    The disease outbreak is no longer an emergency, but some of the adaptations retailers made during its height endure — for better or worse.

    By Jan. 22, 2024
  • Merit products
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    Courtesy of Merit
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    8 DTC brands to keep an eye on in 2024

    With some brands filing for bankruptcy or shutting down entirely, 2023 paved the way for innovation from newer companies.

    By Jan. 16, 2024
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    Spencer Platt via Getty Images
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    Fitch: ‘Rising headwinds’ are rushing toward consumers in 2024

    During a panel at the ICR conference, the ratings agency predicted shoppers will seek out greater value in 2024 as high debt levels and reduced savings catch up to them.

    By Jan. 9, 2024
  • Purple's Rejuvenate mattress
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    Permission granted by Purple
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    Purple CEO: Stores are the ‘toughest part’ of the brand’s model

    “Two-thirds of them are working and a third of them aren’t,” Rob DeMartini said during a presentation at ICR.

    By Jan. 9, 2024
  • A Scotch & Soda storefront in New York City
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    Cara Salpini/Retail Dive
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    8 DTC trends to follow in 2024

    The past year was riddled with bankruptcies, layoffs and a handful of public debuts. What does this next year have in store for the industry?

    By Dani James • Jan. 8, 2024