Consumer Trends


  • A person's hand types on a keyboard while the other hand holds a credit card.
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    Poike via Getty Images

    E-commerce prices decline for the first time in over two years: Adobe

    Online, there may be some relief in sight for high inflation that has rattled both consumers and retailers in recent months.

    By Tatiana Walk-Morris • Aug. 10, 2022
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    AndreyPopov via Getty Images

    US online retail sales to reach $1.6 trillion by 2027: report

    Total retail sales are expected to reach $5.5 trillion by that same year, according to Forrester

    By Tatiana Walk-Morris • Aug. 8, 2022
  • Trendline

    The state of small business

    Disruptions from the pandemic, e-commerce and broader economic trends continue to bedevil operations for small businesses.

    By Retail Dive staff
  • A person runs in Under Armour's UA Flow Synchronicity running shoe for women.
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    Permission granted by Under Armour

    Why running brands are finally making shoes for women

    As the sport rises in popularity, brands are breaking from tradition and investing in running shoes that are actually manufactured for a woman’s foot.

    By Aug. 8, 2022
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    tommaso79 via Getty Images
    Sponsored by Sailthru

    From revenue drain to loyalty driver: upgrading retail return experiences

    Returns management is an expensive business. Managed well, it’s also key to retaining customers, curbing losses and fueling revenue for the long haul.

    Aug. 8, 2022
  • Kohl's storefront
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    Courtesy of Kohl's

    Cowen downgrades Kohl’s as middle-income shoppers spend less on apparel

    The retailer and its peers could lose share to discounters as their customers get squeezed by rising prices and cut back on clothing purchases.

    By Aug. 5, 2022
  • A white JC Penney store with a red roof.
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    Courtesy of J.C. Penney

    Consumer wariness comes for Simon-owned retailers in Q2

    CEO David Simon told analysts that volatility in retail is “just the way of the world” and downplayed the REIT’s investment in the industry.

    By Aug. 3, 2022
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    Daphne Howland/Retail Dive

    Anthropologie launches denim recycling program

    The company said customers are invited to recycle any type of denim apparel item as long as it's made of 90% cotton or greater.

    By July 29, 2022
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    Kendall Davis/Retail Dive
    Podcast

    The Backroom: Planet retail

    Retailers know they have an important role in addressing climate change. But navigating sustainability is riddled with challenges.

    By Retail Dive Staff • July 28, 2022
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    Courtesy of Amazon
    Deep Dive

    As consumers return to stores, why would Amazon shut the door?

    The e-retailer is expanding its grocery fleet and experimenting with apparel stores. But it has abandoned stand-alone brick and mortar for book sales and other merchandise.

    By July 25, 2022
  • Two models each stand beside a third model in a wheelchair, a large blue sash decorating the wall and floor.
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    Courtesy of Urban Outfitters

    Urban Outfitters to bring Parade into select stores

    On the forefront of inclusive marketing in the competitive lingerie segment, the DTC brand joins others in turning to wholesale to stoke revenue.

    By July 25, 2022
  • A person using Pottery Barn's Clarence Vanity.
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    Courtesy of Pottery Barn

    Pottery Barn launches accessible home collection

    The line, which features select ADA-compliant products, includes desks, pivot mirrors, grab bars and motion lift chairs.

    By July 25, 2022
  • Hasbro, Mattel make gains in tough Q2

    Sales are up at the toy companies, but margins are still getting squeezed by supply chain costs. 

    By July 22, 2022
  • Column

    The Weekly Closeout: Tractor Supply names chief marketer and Mattel partners with SpaceX

    Kimberley Gardiner joins the retailer as its former CMO retires. Meanwhile, the toy company signed a multi-year agreement with Elon Musk’s space firm.

    By Retail Dive Staff • July 22, 2022
  • Online prestige beauty sales drop 14%: report

    Macy’s and Target have increased in popularity, though, with Macy’s taking market share away from Sephora and Nordstrom’s online channels.

    By July 22, 2022
  • A tree branch frames a Kohl's store on a sunny day.
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    "Kohl's" by Mike Mozart is licensed under CC BY 2.0

    Kohl's outlook turns negative at S&P as it faces tough retail environment

    After acquisition talks ended, the retailer is under pressure from shareholders and consumers’ tightening wallets. 

    By July 21, 2022
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    Cara Salpini/Retail Dive

    Bath & Body Works girds for sales, profit decline in 2022

    Traffic is falling at the retailer, and lower income consumers are tightening spending as they wrestle with inflation. 

    By July 20, 2022
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    Banoart/depositphotos.com

    Retail braces for the second half of the year, as cautious shoppers pay more but get less

    June’s retail sales reflect a drastic change for consumers, who were supported by the government last year but are now squeezed by inflation.

    By July 18, 2022
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    Petar Chernaev via Getty Images
    Sponsored by Sailthru

    Researchers: Omnichannel is now a baseline consumer expectation

    Shopping experiences that were once considered cutting-edge are now baseline consumer expectations.

    July 18, 2022
  • Kanye West at Milk Studios
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    Jonathan Leibson / Stringer via Getty Images
    Column

    The Weekly Closeout: Kanye West files trademark for retail stores and Laffy Taffy turns to NFTs

    The rapper filed trademarks for the name “YZYSPLY,” while the candy maker turned jokes found on its wrappers into non-fungible tokens.

    By Retail Dive Staff • July 15, 2022
  • Amazon's Prime Day logo for 2022.
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    Courtesy of Amazon

    Inflation reshapes Amazon Prime Day

    Shoppers used the two-day sale to stock up on household essentials and take care of some holiday lists, sticking mostly to smaller purchases.

    By July 14, 2022
  • Primary school students sitting in an art classroom talking to a teacher.
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    Stock Photo via Getty Images

    Back-to-school spending set to be an all-time high, amid inflation concerns: report

    Deloitte found that 37% of shoppers intend to spend more than last year, but brand loyalty is at risk with price increases and inventory issues.

    By July 14, 2022
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    The RealReal

    Shoe companies pause hiring and investing as they brace for weaker sales

    Concerns have shifted from supply chain to inflation and consumer behavior, according to the Footwear Distributors and Retailers of America.

    By July 11, 2022
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    AndreyPopov via Getty Images

    Report: E-commerce sales to exceed $1 trillion this year

    Online shopping is expected to grow despite concerns about inflation and a potential economic downturn, according to FTI Consulting.

    By Tatiana Walk-Morris • July 11, 2022
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    Daphne Howland/Retail Dive

    Inflation the latest challenge for malls

    The retail model was on the decline even before the pandemic. Now shoppers are staying away again as gas prices rise, according to Placer.ai research.

    By July 7, 2022
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    Daphne Howland/Retail Dive

    Target deepens back-to-school offers amid inventory headaches

    The retailer is adding to promotions for students and teachers as back-to-school sales are forecast to exceed pre-pandemic numbers.  

    By Tatiana Walk-Morris • July 7, 2022