Consumer Trends


  • A customer pays for a purchase with a mobile device
    Image attribution tooltip
    Creative via Getty Images
    Image attribution tooltip

    More holiday shoppers to buy with small businesses: survey

    Interest in buying gifts in-store is higher at independent businesses than at some large retailers like Macy’s and Best Buy, according to a report.

    By Tatiana Walk-Morris • Dec. 6, 2023
  • Ecommerce, credit card and woman on a couch, tablet or payment with an order, home or online shopping.
    Image attribution tooltip
    PeopleImages via Getty Images
    Image attribution tooltip

    Consumers state high intent to buy more online in 2024: survey

    While Amazon is the preferred e-commerce retailer overall, Walmart is the top pick for online grocery shopping, a Bank of America survey found.

    By Tatiana Walk-Morris • Dec. 5, 2023
  • An online shopper is sitting outside on the street and is ordering something on her mobile phone with a credit card in hand. Explore the Trendline
    Image attribution tooltip
    RgStudio via Getty Images
    Image attribution tooltip
    Trendline

    Retail Dive's DTC outlook for 2023

    A look at DTC trends and predictions for what direct-to-consumer brands can expect in the year ahead.

    By Retail Dive staff
  • A red "Petco" sign adorned with a blue cat and red dog.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip
    Column

    The Weekly Closeout: Petco slashes outlook and what’s going on at Uoma Beauty?

    The pet retailer missed Q3 estimates, while the makeup brand could be at risk of closure by the UK government. 

    By Retail Dive Staff • Dec. 1, 2023
  • Overhead shot of a family eating a meal.
    Image attribution tooltip
    SeventyFour via Getty Images
    Image attribution tooltip

    Thanksgiving holiday weekend sees ‘record number’ of shoppers: NRF

    Over 200 million consumers shopped on Thanksgiving Day through Cyber Monday, surpassing expectations by more than 18 million. 

    By Tatiana Walk-Morris • Dec. 1, 2023
  • Dollar Tree's corporate logo and signage is shown at the organization's corporate headquarters.
    Image attribution tooltip
    Nate Delesline III/Retail Dive
    Image attribution tooltip

    Dollar Tree may shrink Family Dollar footprint: CEO

    Rick Dreiling said the company has initiated a comprehensive review of its Family Dollar banner after it missed expectations in Q3.

    By Nov. 29, 2023
  • Woman shopping online with a smart phone
    Image attribution tooltip
    oatawa via Getty Images
    Image attribution tooltip

    Cyber Monday shoppers spent $12.4B online: Adobe

    Digital sales during the holiday grew 9.6% year over year as shoppers embraced mobile and buy now, pay later.

    By Tatiana Walk-Morris • Nov. 29, 2023
  • A photo illustration of an ad seen on the JCPenney website for a Cyber Monday sale is displayed on laptop computers.
    Image attribution tooltip
    Justin Sullivan/Getty Images via Getty Images
    Image attribution tooltip

    Amazon Cyber Week sales surpass previous years

    The e-commerce giant is touting a successful Black Friday and Cyber Monday, despite declining to share exact figures.

    By Tatiana Walk-Morris • Nov. 29, 2023
  • A person sits on a couch holding a mobile phone next to a Christmas tree.
    Image attribution tooltip
    FreshSplash via Getty Images
    Image attribution tooltip

    Winners and losers of Black Friday 2023

    Data shows consumers turned to mobile to shop, while some analysts lowered their forecast for the season.

    By Nov. 25, 2023
  • A bright yellow sign against a blue roof says "Best Buy" in bold black letters.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Best Buy sales fall 8% as electronics demand stumbles

    The retailer lowered its guidance as a result of consumer uncertainty, but CEO Corie Barry said the sector should stabilize next year.

    By Nov. 21, 2023
  • A young person sits at a desk in front of a computer while a Christmas tree is in the background.
    Image attribution tooltip
    Krisada tepkulmanont via Getty Images
    Image attribution tooltip

    Holiday shoppers to spend an average $875 this season: NRF

    While the apparel category has seen mixed results this year, it will be a popular gift choice, according to a new survey. 

    By Nov. 21, 2023
  • Shoppers pass stores on Black Friday.
    Image attribution tooltip
    Jessica McGowan / Stringer via Getty Images
    Image attribution tooltip

    What to expect this Black Friday, Cyber Monday

    Retail sales and seasonal budgets this year are expected to rise, but consumers anticipate buying fewer gifts with less bang for their buck.

    By Nov. 21, 2023
  • Overhead view of a big, festive dinner with a roasted chicken and various side dishes.
    Image attribution tooltip
    AnastasiaNurullina via Getty Images
    Image attribution tooltip

    Shoppers to spend $130B Thanksgiving weekend: ICSC

    Consumers expect to find higher prices this holiday season and are conducting research to get the best deals, according to a new survey.

    By Tatiana Walk-Morris • Nov. 16, 2023
  • A person holding a Stanley Quencher tumbler.
    Image attribution tooltip
    Permission granted by Stanley
    Image attribution tooltip
    Deep Dive

    The rise of the Stanley tumbler: How a 110-year-old brand achieved viral success

    The brand had long been marketed to workmen and outdoorsmen. But with the help of a group of influencers, the company unlocked the power of women selling to women.

    By Nov. 14, 2023
  • A Sephora at Kohl's location
    Image attribution tooltip
    Courtesy of Kohl's
    Image attribution tooltip

    Kohl’s and Target went deep into beauty shop-in-shops. How does that impact the holidays?

    Three years after inking deals with Sephora and Ulta, both retailers say they’re reaping the benefits. Here’s why the category could give them a boost this season.

    By Nov. 14, 2023
  • A group of brown packages are gathered on a table.
    Image attribution tooltip
    DragonImages via Getty Images
    Image attribution tooltip

    Nearly three-quarters of holiday shoppers plan to buy from small businesses: survey

    Independent businesses offer a better customer experience and more unique merchandise than their larger counterparts, a new survey found.

    By Tatiana Walk-Morris • Nov. 13, 2023
  • Person laying back on a couch with a computer and a credit card shopping.
    Image attribution tooltip
    pixdeluxe via Getty Images
    Image attribution tooltip

    Shoppers spent record $76.8B online in October: Adobe

    Data shows that consumers are being strategic in managing their holiday budgets and taking advantage of early deals, according to a new report. 

    By Tatiana Walk-Morris • Nov. 10, 2023
  • Brown paper wrapped gifts with string ties.
    Image attribution tooltip
    Vadym Petrochenko via Getty Images
    Image attribution tooltip

    Holiday sales forecast to grow between 3% and 4%: NRF

    Spending is expected to reach “record levels,” but the growth rate is slower compared to the past three years, according to the organization. 

    By Tatiana Walk-Morris • Nov. 8, 2023
  • Two people running in On Cloudneo shoes
    Image attribution tooltip
    Courtesy of On
    Image attribution tooltip

    On, Reformation among brands launching sustainable footwear collective

    The group’s proposed solution is to collectively minimize waste, reduce emissions and bring a circular approach to the footwear industry.

    By Laurel Deppen • Nov. 7, 2023
  • Build-A-Bear Workshop store
    Image attribution tooltip
    "Potomac Mills Build-A-Bear Workshop" by Aolden23 is licensed under CC BY-SA 3.0
    Image attribution tooltip

    The right stuff: How Build-A-Bear is creating a cuddly (and lucrative) empire

    The specialty retailer is landing record sales, enticing adult shoppers and sporting a plethora of store formats. It’s even made a holiday movie.

    By Nov. 7, 2023
  • Bath & Body Works products from its Mens line.
    Image attribution tooltip
    Courtesy of Bath & Body Works
    Image attribution tooltip

    Bath & Body Works takes men’s products on tour with immersive pop-up

    The showcase will be stationed alongside sporting events on a tour of nine markets as the company builds its male customer base.

    By Nov. 6, 2023
  • Column

    The Weekly Closeout: Christy Sports overhauls its C-suite, Simon malls to close on Thanksgiving

    The outdoor retailer named a number of top positions, including CEO, while the REIT will shut most of its doors on the holiday.

    By Retail Dive Staff • Nov. 3, 2023
  • An image of various pumpkins in green, white, orange and various sizes.
    Image attribution tooltip
    IvanMikhaylov via Getty Images
    Image attribution tooltip

    Consumers, inflation give hopeful Halloween retailers a dose of the scaries

    Total Halloween spending is forecast to hit $12.2 billion this year, but rising wage and sugar costs are cutting into profits.

    By Chris Gaetano • Oct. 30, 2023
  • A quotation mark on a blue background.
    Image attribution tooltip
    Kendall Davis/Retail Dive
    Image attribution tooltip
    Podcast

    The Backroom: How the holidays are shaping up

    With the first sales events of the season already come and gone, the team looks at the clues of how it will go this year.

    By Retail Dive Staff • Oct. 26, 2023
  • September retail sales signal tepid holiday spending

    This year, frugal consumers will likely continue to be careful and prioritize spending on experiences over goods, analysts say.

    By Oct. 24, 2023
  • Two people sitting with two dogs and one cat near a Christmas tree.
    Image attribution tooltip
    Courtesy of Petco
    Image attribution tooltip

    Why holiday spending is going to the dogs

    As prep for the holidays begins, pets are increasingly landing on consumers’ gift-buying lists — sometimes over other family members.

    By Oct. 24, 2023