Apple expands on retail revamp, reveals iPhone X with Face ID

The technology company plans to unveil a store in Chicago that will reflect the new "town square" model, designed to create a more community-oriented retail experience. 

By Dan O'Shea • Sept. 12, 2017

Simon installs ‘concierge’ chatbots in 208 malls

The chatbot evolution has been on the move for quite some time — and now the technology has made it into shopping malls.

By Dan O'Shea • Sept. 12, 2017

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Fraud attempts spiked after Equifax data breach

The data breach could have a ripple effect throughout the retail industry if consumers lose faith in handing over their personal data.

By Dan O'Shea • Sept. 11, 2017

Report: Online holiday shoppers have high delivery expectations

Consumers are steadily moving online to shop more often, and their expectations for swift and free delivery are only solidifying, according to new research from Walker Sands.

By Daphne Howland • Sept. 11, 2017

Store openings drive a 52% jump in web traffic

Within six weeks of opening a brick-and-mortar location, online retailers experience significant traffic increases from the surrounding postal area, according to new research. 

By Dan O'Shea • Sept. 10, 2017

Boom or bust? Holiday predictions are a mixed bag

Online sales are expected to win again, but brick-and-mortar retailers are still struggling to find their niche.

By Lara Ewen • Sept. 8, 2017

Muji opens in Brooklyn, NY with plans to double US store base

The 37-year-old Japanese lifestyle and fashion company has moved into Williamsburg with a 7,300-square-foot store and big plans for the future.

By Lara Ewen • Sept. 8, 2017

CBRE: US malls need a major redesign

Shopping centers should incorporate more businesses that have less competition from e-commerce, the real estate research firm said.

By Kim Slowey • Sept. 8, 2017

Retail Therapy: This luggage isn't just another pretty face — it's yours

Firebox’s two-faced suitcase means finding your bags has never been easier — just don’t let the design go to your head.

By Cara Salpini • Sept. 7, 2017

88% of holiday shoppers want ads from their favorite brands

Holiday shoppers aren't against targeted advertising — they just want it from brands that they care about, according to a new study.

By Cara Salpini • Sept. 6, 2017

Walmart’s Hayneedle debuts app with visual search

The home furnishings and decor retailer's app is armed with visual search capabilities, which could become a must-have for merchants.

By Dan O'Shea • Sept. 6, 2017

Consumer stress on the rise as wage gap widens

The wage gap that began to shrink in recent years is showing signs of widening again, which analysts warn will keep pressure on retail prices and margins.

By Daphne Howland • Sept. 6, 2017

Amazon, Target, Walmart rank in top 10 millennial brands

Almost a third of the top 100 millennial brands were retailers — and many of the top 10 were digital-first companies.

By Cara Salpini • Sept. 5, 2017

Study: 57% of Google search traffic is mobile

Google's move to make its search results more mobile-friendly seems to be resonating as mobile search traffic outpaces traditional desktop traffic.

By Dan O'Shea • Sept. 5, 2017

West Elm parts with Casper, signs new deal wth Leesa

Only a year after signing a contract with Casper, the furniture retailer is shifting gears and switching mattress partners. 

By Lara Ewen • Sept. 2, 2017

Walmart's new restaurant tie-up is a feast for the young and wealthy

The retail giant is partnering with Grown, a new fast-casual concept with a much higher price point than Walmart's customers may be used to.

By Daphne Howland • Sept. 1, 2017

A retailer's guide to the holiday season

After a deep look at the NRF’s 2017 Retail Holiday Planning Playbook, here are the top four wants on consumers' wish lists this holiday season.

By Cara Salpini • Sept. 1, 2017

Retail Therapy: If the camel-toed shoe fits, who said you had to wear it?

We’d strongly recommend against walking a mile in Need Supply Co.'s newest footwear, especially if you’re on a shoestring budget.

By Cara Salpini • Sept. 1, 2017

Report takes aim at 'retail apocalypse,' but notes industry challenges

Many trouble spots are real, but the death of retail is "patently false," according to new research from global research and advisory firm IHL.

By Daphne Howland • Sept. 1, 2017

Why the voice search revolution will weed out the weak

A different kind of search calls for an updated strategy, writes Hailee Sosnowski of marketing agency BKV.

By Hailee Sosnowski • Aug. 31, 2017

Moody's: Amazon still far from ruling retail

Analysts question the e-commerce giant's dominance over all retail and that much-cited estimate of 85 million U.S. Prime members.

By Ben Unglesbee • Aug. 31, 2017

PayPal boosts POS presence with cash-back credit card

We may start seeing the name PayPal more often at in-store payment terminals, as the company releases a new cash-back credit card.

By Dan O'Shea • Aug. 31, 2017

Payless is the first of its peers to exit bankruptcy. Now what?

The discount shoe seller filed for Chapter 11 prepared and is now a smaller, healthier retailer. But it still has to win customers in a chaotic retail world.

By Ben Unglesbee • Aug. 30, 2017

Fitbit teams up with Mastercard for contactless payments

The newest smartwatch on the block, Fitbit Ionic, will have contactless payment capability via multiple payment networks.

By Dan O'Shea • Aug. 30, 2017

Ford, Domino’s pilot driverless vehicles for pizza delivery

Are driverless delivery vehicles the future of pizza delivery? Residents of Ann Arbor, MI, are about to answer that question.

By Dan O'Shea • Aug. 30, 2017