Over-delivering delivery

As retailers work to better communicate and connect with customers, Shipt is preparing to support them in this new age of retail.

By Harley Butler • Feb. 7, 2020

Macy's revamps private label to reach millennials

The department store is pinning an apparel comeback on hopes its own brands deliver a quarter of its sales — including four at $1 billion apiece.

By Daphne Howland • Feb. 6, 2020

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Smart speaker shopping falls short of projections

Privacy and payment security concerns could be why the technology hasn't gained users' trust, according to a report by eMarketer.

By Tatiana Walk-Morris • Feb. 5, 2020

Prestige beauty sales flat in 2019 amid makeup declines

Total sales for the year hit $18.8 billion, according to the NPD Group, as makeup fell 7% and skin care grew 5%.

By Cara Salpini • Feb. 5, 2020

Yes, shoppers are using search in your store. Here's how to help.

The four things to consider to help customers find information while exploring your store.

By Kiran Mani • Jan. 31, 2020

Nordstrom launches resale shop 'See You Tomorrow'

The department store joins a growing list of retailers that see promise in offering customers increasingly popular resale and rental options.

By Daphne Howland • Jan. 30, 2020

SKU'd: Secondhand beauty isn't the grossest part of the industry​

Because let's be real — does anyone really know what's in their makeup anyway?

By Kaarin Moore • Jan. 30, 2020

Ikea goes after urban millennial consumers

The Swedish furniture retailer plans to open a new concept store in Vienna, Austria. The catch? Cars aren't welcome.

By Caroline Jansen • Jan. 29, 2020

How off-price continues to be on point

Nordstrom Rack now sells Rent the Runway apparel, a prime example of why this sector is poised to have yet another good year.

By Daphne Howland • Jan. 28, 2020

Retail Therapy: The world bids farewell to Mr. Peanut

The beloved face of Planters sacrificed himself at 104 years old in a Super Bowl pre-game ad.

By Caroline Jansen • Jan. 24, 2020

Target turns to Unilever's Sundial for exclusive beauty label

With a new haircare line for Gen Z multicultural women, the mass merchant is reaching an audience often neglected by rivals.

By Daphne Howland • Jan. 24, 2020

Human interaction is still king for consumers shopping in-store

While retailers are investing more in in-store technologies, a Sensormatic Solutions survey found that the adoption rate for some remains low.

By Tatiana Walk-Morris • Jan. 23, 2020

Rethinking category management

The new retail landscape requires a change from category advisor to shopper expert.

Jan. 21, 2020

Nordstrom brings the department store into the 21st century

The retailer has constructed a diverse ecosystem in New York City. Its fate may be a test for the whole segment.

By Daphne Howland • Jan. 17, 2020

Retail Therapy: The candle that proves even Goop can outdo itself

Gwyneth Paltrow's lifestyle-commerce brand released a $75 product, which claims, "This smells like my vagina."

By Caroline Jansen • Jan. 17, 2020

Moody's warns department stores to brace for another tough year

More stores will have to close for the sector to regain its footing, the ratings firm said Wednesday.

By Daphne Howland • Jan. 16, 2020

Holiday shoppers spent more than $50B via smartphone

Mobile accounted for 84% of the season's e-commerce growth, according to a new report by Adobe. 

By Tatiana Walk-Morris • Jan. 16, 2020

'It's happening in a big way': The future of re-commerce in retail

Top executives from ThredUp, Rebag, Rent the Runway and Urban Outfitters' Nuuly discussed the role of the circular economy during the NRF's Big Show.

By Caroline Jansen • Jan. 15, 2020

Retail Therapy: Hinge wants you to destroy its products in the name of love

The dating service wants users to "delete" its merchandise — along with its app — once they find true love.

By Caroline Jansen • Jan. 10, 2020

5 predictions for the future of retail

Emerging technologies continue to drive digital disruption and customer experience is fast becoming the new currency, writes Gartner's Robert Hetu.

By Robert Hetu • Jan. 9, 2020

The future of retail: What 2020 and beyond will bring to the industry

Retail futurist Doug Stephens offers his predictions for e-commerce, brick-and-mortar stores and more as a new decade dawns. 

By Daphne Howland • Jan. 8, 2020

10 retail trends to watch in 2020

From the evolution of pure-play e-commerce to the purpose of brick and mortar, the Retail Dive team serves up its predictions for 2020.

By Kaarin Moore , Ben Unglesbee , Cara Salpini , Daphne Howland , Caroline Jansen • Jan. 6, 2020

Nearly half of consumers would pay more for a better shopping experience

Despite improved digital tech, retailers are struggling to deliver coherent encounters with brands, according to an Accenture study.

By Tatiana Walk-Morris • Jan. 2, 2020

40% of Americans shopped DTC in the past year

As more consumers are buying from direct-to-consumer brands, traditional retailers are looking for ways to capitalize on their popularity. 

By Lisa Rowan • Dec. 30, 2019

Retail Therapy: The best (and worst) retail moments this holiday season

From Tiffany's $112,000 Advent calendar to Neiman Marcus' champagne-filled gift guide, retailers held nothing back. This week, we recap our favorites.

By Caroline Jansen • Dec. 23, 2019