Survey: 39% of consumers have ditched in-store purchases due to out-of-stocks

Over half of Gen X shoppers and 75% of millennials have abandoned items only to buy them online, according to a new report. 

By Lisa Rowan • Nov. 18, 2019

Retail Therapy: The retail Grinch who stole Christmas

Storied department store Harrods dampened the holiday spirit by limiting visits to Santa to those who spend more than $2,500 with the retailer.

By Caroline Jansen • Nov. 15, 2019

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Nordstrom and Rent the Runway take their relationship to the next level

The rental service next week will add more drop-off boxes to the department store's locations, but the companies hinted at even bigger plans.

By Daphne Howland • Nov. 15, 2019

Nordstrom invests in plus-size startup 11 Honoré

The department store joined several venture capital firms in a $10 million investment round in the luxury apparel company.

By Daphne Howland • Nov. 14, 2019

A quarter of consumers are more brand loyal than last year

But it takes time to build that: More than a third of consumers said they need to make at least five purchases with a brand before considering themselves loyal.

By Lisa Rowan • Nov. 14, 2019

PopSugar to launch experiential pop-up shop in NYC for the holidays

Sugar Chalet, which will be located in New York's Bryant Park Overlook, allows the multimedia website to connect with its audience offline.

By Tatiana Walk-Morris • Nov. 13, 2019

DSW to pop up in NYC with merchandise-free shop

The DSWGives Do Good Pop-Up will feature "interactive experiences" related to the company's philanthropic partners.

By Lisa Rowan • Nov. 13, 2019

5 store concepts that no longer exist

Without the correct execution plan in place, expanding into even the most lucrative categories can be unsuccessful.

By Caroline Jansen • Nov. 13, 2019

Gen X will spend the most this holiday season

An age demographic survey from The NPD Group found that Gen Z will spend the least and baby boomers are already shopping for the holidays.

By Lisa Rowan • Nov. 12, 2019

Consumers to spend more than $200 on gift cards this year

On average, shoppers plan to allocate 35% of their total holiday shopping budgets on them, according to a Blackhawk Network BrandedPay report.

By Tatiana Walk-Morris • Nov. 11, 2019

Leveraging nostalgia: How retailers can build on the warmth of holiday shopping

Tapping into a strong sense of community can build a bond with shoppers — and set retailers apart from the competition. 

By Kaarin Moore • Nov. 11, 2019

More than half of consumers may go into credit card debt for the holidays

The attitude toward holiday credit card debt varies across each generation. 

By Tatiana Walk-Morris • Nov. 8, 2019

Retail Therapy: Hefty wants to do all the talking during the holidays

The brand released party cups with phrases like, "Don't Ask Me Who I'm Voting For" and "Accepting $, Not Advice" to make parties a little bit easier.

By Caroline Jansen • Nov. 8, 2019

Is the short holiday season an excuse for retailers to post soft sales results?

There are six fewer days between Thanksgiving and Christmas this year, prompting several companies to begin promotional activity early.

By Caroline Jansen • Nov. 7, 2019

Walmart overtaking Amazon? Not so fast

Some statistics that seem worrying for the e-commerce giant could actually be a boon, though it's clear Walmart is advancing nicely.

By Daphne Howland • Nov. 6, 2019

More than half of holiday shoppers plan to buy gifts for themselves

The percentage increases for consumers with more money to spend: Nearly 74% with budgets over $500 plan to indulge themselves this year.

By Tatiana Walk-Morris • Nov. 4, 2019

Retail fails: 6 of the biggest blunders from industry history

Target's Canadian misadventure, the marriage of Sears and Kmart, J.C. Penney's misbegotten transformation — if only hindsight were foresight.

By Ben Unglesbee • Nov. 4, 2019

How to get on Gen Z's wish list this season

A unique assortment is just one part of the challenge, as the young group has high expectations and low loyalty. Here's what brands need to know.

By Cara Salpini • Nov. 4, 2019

Half of shoppers would give up low online prices for personalized service

In-store shopping is still the preferred choice for categories including appliance, clothing, beauty and home decor.

By Lisa Rowan • Nov. 1, 2019

Retail Therapy: Tiffany wants to add a little $112K sparkle to the holidays

The jeweler is selling an over-the-top advent calendar filled with things absolutely nobody needs, like sterling silver paper cups and clothespins.

By Caroline Jansen • Nov. 1, 2019

Price wars, investment costs dampen Moody's outlook on retail

Analysts with the ratings firm slashed their expectations for this year's growth in profit and sales, though not all sectors are feeling the pain.

By Ben Unglesbee • Nov. 1, 2019

6 numbers that explain the fate of department stores

Too many stores, fierce competition and ebbing apparel sales are just the beginning.

By Daphne Howland • Oct. 31, 2019

Nearly half of consumers will buy holiday gifts on Amazon

The e-commerce giant leads the way in online product searches in all product categories except for apparel, according to a new study.

By Tatiana Walk-Morris • Oct. 30, 2019

A quarter of consumers have already started holiday shopping

Online spending is expected to peak in November, according to a new survey from e-commerce platform Profitero.

By Lisa Rowan • Oct. 28, 2019

Has inclusive beauty really expanded the industry's palette?

Pioneers like Fenty Beauty pushed brands to think about who was being ignored, but change has been slow and many say there's more to be done.

By Cara Salpini • Oct. 28, 2019