The Latest

  • A Sephora storefront in the mall
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    Cara Salpini/Retail Dive
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    Retail’s love affair with incentivized reviews

    The beauty sector relies on incentivized reviews to attract attention — and sales — while some consumers grow skeptical of their authenticity.

  • symbols of website accessibility
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    Permission granted by AudioEye
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    Sponsored by AudioEye

    Retail sites are riddled with accessibility issues. It could cost you this holiday season.

    Retailers risk lost holiday sales if accessibility issues block the path to purchase.

    DTC
  • An escalator in a shopping mall during the Christmas and holiday season.
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    Jon Cherry via Getty Images
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    More than a quarter of consumers plan to cut holiday spending

    Only 22% of shoppers are expecting to spend more this holiday season compared to last year, according to a recent report from Experian.

  • A person sitting in a shoe store, wearing a hoodie.
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    Courtesy of Genesco Inc.
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    Journeys owner shuffles brands, leadership

    Footwear company Genesco Inc. has consolidated its Journeys, Schuh and Little Burgundy teen brands into one global retail entity.

  • Two screenshots of a mobile device purchasing a vase within the ChatGPT platform from Etsy
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    Retrieved from Etsy on September 30, 2025
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    ChatGPT lets shoppers buy products within the platform

    Launching first in partnership with Etsy and Shopify, the Instant Checkout functionality has the potential to rival Amazon and Google, one expert said.

  • Target rolls out accessible self checkout.
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    Courtesy of Target
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    Target introduces accessible self-checkout

    As the retailer enhances its self-checkout experience to include more guests, other major retailers are scaling theirs back.

  • A clothing catalog filled with drawings and descriptions.
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    Courtesy of Gap Inc.
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    Banana Republic, looking to the future, digs into its past

    The brand is celebrating its roots — and appealing to younger consumers — with a vintage apparel collection and a fan’s archive of marketing ephemera.

  • A person holding a Stanley Quencher tumbler.
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    Permission granted by Stanley
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    Stanley launches take-back program

    The brand, known for its tumblers, is furthering its “Built for Life” promise by offering a $5 discount code to customers who send back eligible products.

    DTC
  • A person looks at the Pinterest app on their phone.
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    Getty Images
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    Pinterest mobilizes Gen Z searchers, retail media with new ad offerings

    Top of Search ads, currently in beta testing, will appear within the top 10 slots and Related Pins section of search results.

  • The exterior of Arc'teryx's store in New York City.
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    Courtesy of Jesse Liaw
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    Column

    The Weekly Closeout: Muji launches skin care and Arc’teryx aims for $5B in sales

    The Japanese retailer is debuting a serum and a lotion. Meanwhile, the outdoors brand rolled out a series of goals for 2030.

  • A person examines a wallet while shopping.
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    David Becker via Getty Images
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    Why customers say online shopping just can’t compare to the in-store experience

    Over half of customers said they shop in person instead of online so they can try on clothing or test products, according to a Chatmeter survey.

  • A store mannequin dressed in workout clothes stands in front of a rack of apparel.
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    Courtesy of Kohl's
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    Kohl’s expands private label athleisure line to kids

    The struggling department store is leaning on its proprietary brands to offer value while protecting margins.

  • A quotation mark on a blue background.
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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: How the holidays are different this year

    Heading into the season, shoppers and retailers alike are getting squeezed by tariffs and mounting economic uncertainty.

  • A selection of Bath & Body Works dryer sheets.
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    Courtesy of Bath & Body Works
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    Bath & Body Works wants to get inside your dryer

    The retailer wants to bring immersive fragrance experiences to daily tasks, according to Chief Merchandising Officer Betsy Schumacher.

  • Storefront of Spirit Christmas
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    Courtesy of Spirit Halloween
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    Spirit Christmas to open 30 locations

    The company, a spinoff of Spirit Halloween, tested stores last year. This year, it is nearly quadrupling its footprint. 

  • A person walks down a brick city sidewalk.
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    Daphne Howland/Retail Dive
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    Warby Parker’s Neil Blumenthal on what’s next for the brand

    The co-founder and co-CEO discusses the brand’s store expansion, its partnership with Target and the decision to sunset an iconic aspect of its business.

  • Close up of buyer trying on shoes
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    Getty Images
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    Former Shoe Carnival CFO retakes finance chief reins

    Kerry Jackson will slip back into the role he held for nearly three decades as the company targets expansive growth plans for its Shoe Station banner.

  • Lululemon storefront.
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    Kaarin Vembar/Retail Dive
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    De minimis elimination strains Lululemon’s fulfillment model

    The retailer expects a $240 million gross profit hit this year stemming from tariffs and the end of the duty exemption.

  • American Girl doll of the year 2026.
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    Courtesy of American Girl
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    The American Girl doll of the year is Samantha’s great, great granddaughter

    With Raquel Reyes, the company has created a descendant of another character for the first time — while introducing a new generation to its luxury product.

  • The banner above an entrance to a RadioShack store.
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    "radioshack" by Ryan McKnight is licensed under CC BY 2.0
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    SEC says former RadioShack buyer ran a Ponzi scheme, unprofitable brands

    The federal regulator alleged that REV’s co-founders misled investors about the profitability of its retail portfolio, which also included Stein Mart and Dress Barn, and misappropriated investor funds. 

  • President Donald Trump sits in the Oval Office of the White House on Sept. 25, 2025, in Washington, D.C.
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    Andrew Harnik via Getty Images
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    Trump sets tariffs on furniture, other sectors

    The new levies on kitchen cabinets, bathroom vanities, upholstered furniture and other goods will go into effect Wednesday.

  • A young woman sits on the floor with a laptop on her legs and a credit card in her hand.
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    Getty Images
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    Managing tariff impact gets tougher as the holidays approach

    Lower-income households are especially worried about employment and higher prices — and prices are indeed rising.

  • The Amazon Prime app is seen on a mobile phone.
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    Getty Images via Getty Images
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    Amazon to pay $2.5B settlement over ‘deceptive’ Prime membership allegations

    The online retailer didn't admit to any wrongdoing regarding the FTC's accusation that the company duped customers into signing up for memberships and then made it difficult to cancel.

  • An in-store display of "The Party Shop" inside Michaels
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    Courtesy of Michaels
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    Michaels rolls out party, knitting shops in wake of Joann and Party City bankruptcies

    The Knit & Sew space in stores, which comes about three months after the craft retailer acquired Joann’s IP, will feature co-branded signage.

  • A white brick Lululemon storefront in WIlliamsburg, Virginia
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    Dani James/Retail Dive
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    Deep Dive

    Lululemon’s ‘downward spiral’ — and how the brand plans to break out of it

    High-priced athleisure isn’t dead, but boring athleisure might be. That means it’s back to the innovation drawing board for the much-loved Canadian brand.

  • Target checkout lane for kids.
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    Courtesy of Target
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    Target introduces in-store toy demos, kids’ catalog for the holidays

    The retailer is also highlighting thousands of toys it will offer under $20, as a way to emphasize value.