When online activity soared last year, so did data collection.

Now faced with new privacy regulations, retailers will have to navigate ways to acquire customer data without the tools they've relied on.

By Maria Monteros • Aug. 31, 2021

Amazon taps Affirm for installment financing

As the e-commerce giant explores payment options for its worldwide shoppers, it's turning to the fintech firm to test monthly plans.

By Lynne Marek • Aug. 30, 2021

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Walmart unveils cross-channel ad exchange built on first-party shopper data

Rolling out ahead of the holidays, the platform will serve as a major test of whether the retailer can scale in ad tech.

By Peter Adams • Aug. 30, 2021

Ensuring your payment processes are ready for the omnichannel customer

As retailers look forward to this upswing in purchasing, they must be prepared with the right payment options for the omnichannel customer.

Aug. 30, 2021

Gap Inc. acquires 3D fitting room startup Drapr

The company said it intends to leverage the technology to improve its try-on experience and accelerate its digital transformation.

By Tatiana Walk-Morris • Aug. 27, 2021

Resale tech startup Trove raises $77.5M

The company will use the funds to grow its brand partnerships, enter the luxury market, reach European consumers, and improve its tech and logistics.

By Tatiana Walk-Morris • Aug. 26, 2021

TikTok partners with Shopify to pilot in-app shopping

Through the new product, merchants with TikTok For Business accounts can have a shop tab on their profiles and create a mini-storefront.

By Maria Monteros • Aug. 25, 2021

Walmart sends musicians home for back-to-school concerts, shoppable livestream

The big-box retailer is also hosting a TikTok challenge to honor teachers. 

By Asa Hiken • Aug. 25, 2021

Klarna reaches 20M US customers

That's double the platform's customer base from June of last year, as buy now, pay later companies gain steam.

By Tatiana Walk-Morris • Aug. 24, 2021

Walmart to sell its delivery service to other businesses

The new service, Walmart GoLocal, offers the retailer's logistics capabilities to outside companies of all sizes.

By Maria Monteros • Aug. 24, 2021

Nordstrom debuts young adult ambassador program

The retailer will provide mentorship and paid opportunities for participants, aged 14 to 22, interested in the future of retail. 

By Tatiana Walk-Morris • Aug. 20, 2021

American Eagle homes in on Twitch with new creator partnership

As the platform's Official Apparel Partner, the brand will run a weekly segment around gaming, a five-part docuseries spotlighting streamers and merchandise.

By Natalie Black (Koltun) • Aug. 20, 2021

Frictionless shopping provides enhanced customer experience, retail efficiencies

Retailers have embraced contactless checkout, and some of the most forward-thinking companies have been taking that technology a step further with fully autonomous, "just walk out" shopping and checkout solutions.

Aug. 19, 2021

Rebag opens Connecticut store with item pricing kiosk

The company's new location includes tech that allows customers to receive an instant price quote on items they wish to sell. 

By Tatiana Walk-Morris • Aug. 19, 2021

PayPal drops buy now, pay later late fees worldwide

Late fees in the U.S. currently range up to $10 per missed payment, a PayPal spokesperson said.

By Lynne Marek • Aug. 19, 2021

Shein taps Khloé Kardashian, Jenna Lyons as judges for fashion designer contest

The retailer has launched the contest during its rise to fast-fashion dominance in the U.S.

By Tatiana Walk-Morris • Aug. 19, 2021

Walgreens launches credit card program that rewards health and wellness

Cardholders can earn rewards for making healthy purchases, just one part of the evolution of the retailer's financial services offerings. 

By Tatiana Walk-Morris • Aug. 17, 2021

Senators raise privacy concerns about Amazon One

Sens. Amy Klobuchar, Bill Cassidy and Jon Ossoff questioned the security of customer data and noted the technology raises additional anti-competitive concerns.

By Tatiana Walk-Morris and Cara Salpini • Aug. 17, 2021

Walmart looks for a cryptocurrency strategy leader

The retailer follows Amazon in seeking a subject matter expert for a field that is still largely unproven and sorting itself out. 

By Ben Unglesbee • Aug. 16, 2021

Instagram expands Shop tab ads globally, further building out e-commerce potential

Following a test earlier in August, the app is embracing ads that appear as tiles in its shopping hub. 

By Asa Hiken • Updated Aug. 25, 2021

Sephora goes virtual with annual 'Sephoria' event

The event allows consumers to explore a virtual house of experiences, including pre-recorded and live events with over 30 beauty brands.

By Tatiana Walk-Morris • Aug. 12, 2021

Foxtrot launches nationwide shipping service as it prepares for growth

The upscale convenience store chain's Foxtrot Anywhere service offers a range of popular items from the retailer's stores as well as gift boxes.

By Sam Silverstein • Aug. 12, 2021

Amazon strikes back at Visa fees with surcharge

The e-commerce giant is taking on Visa by imposing a surcharge in one part of the world and leaving open the possibility of extending it elsewhere.

By Lynne Marek • Aug. 11, 2021

Nike doubles down on localization with Nike Rise concept

First tested in Guangzhou, China, the "pinnacle expression" of the format is opening Thursday in Seoul, South Korea.

By Cara Salpini • Aug. 11, 2021

Fanatics reaches $18B valuation with plans to launch gaming, sports betting

The company's latest investors include Jay-Z, Roc Nation and SoftBank as it aims to expand beyond sports merchandise.  

By Tatiana Walk-Morris • Aug. 11, 2021