Amazon launches generative AI to help sellers write product descriptions

The e-commerce giant and eBay are both using artificial intelligence to make it faster and easier for sellers to list products. 

By Tatiana Walk-Morris • Sept. 15, 2023

Walmart expands Express Delivery to 10 pm

The retailer’s Live Shopper feature lets customers make last-minute changes while their order is being fulfilled.

By Nate Delesline III • Sept. 13, 2023

Explore the Trendline➔

How retailers are deploying in-store technology

Payment systems, self-checkout stations and home visualization tech are just a few of the areas getting attention from retailers as they rethink the store experience.

By Retail Dive staff

TikTok Shop launches in US

Brands, merchants and creators can sell products directly through shoppable videos and livestream features.

By Nate Delesline III • Sept. 12, 2023

BJ’s names CIO as it targets digital convenience

Anjana Harve succeeds former CIO Scott Kessler, who joined Northeast Grocery earlier this year.

By Roberto Torres • Sept. 12, 2023

Threadless brings digital apparel designs to Roblox

In a partnership with Spaceport, the e-commerce company is converting hundreds of real-life designs from its artists into apparel for Roblox avatars.

By Tatiana Walk-Morris • Sept. 12, 2023

Asics launches a low-carbon sneaker

The brand says it has the lowest carbon footprint sneaker on the market as part of a larger goal of net zero emissions by 2050. 

By Tatiana Walk-Morris • Sept. 12, 2023

EBay’s new AI tool generates product listings from photos

The “magical listing” tool allows sellers to take or upload a photo in the eBay app and watch AI fill in product details.

By Tatiana Walk-Morris • Sept. 11, 2023

Dollar General automates South Carolina distribution center

The technology will enable the retailer to process thousands of additional SKUs from its warehouse and improve storage.

By Alejandra Carranza • Sept. 11, 2023

Could Peloton’s brand refresh mark the start of its comeback?

Director of Marketing Oli Snoddy details how the embattled exercise brand is leveraging real users to broaden its reach and grow its app. 

By Jessica Deyo • Sept. 11, 2023

Forever 21 data breach impacts over half a million people

An unauthorized third party accessed some of the retailer's systems between January and March. The company is offering identity theft services to those impacted.

By Xanayra Marin-Lopez • Sept. 7, 2023

Books-A-Million to use Walmart GoLocal for same-day, next-day delivery

The service will launch in the Midwest and Southeast, ultimately expanding in the coming weeks across all of the book retailer’s stores. 

By Tatiana Walk-Morris • Sept. 7, 2023

[Podcast] Elevated Retail CX

Elevated Retail CX is a three-part podcast series that explores how brick-and-mortar locations can raise the bar on customer experience.

Updated June 3, 2024

Grubhub, Amazon team up on automated campus c-store

Students at the Loyola University Maryland store will scan a QR code in the food delivery app to enter the frictionless shop and pay for items.

By Jessica Loder • Sept. 6, 2023

Shopify integrates Buy with Prime feature

In a move that alters the companies' relationship, competitors Shopify and Amazon partnered to give Prime customers the payment option.

By Tatiana Walk-Morris • Sept. 5, 2023

Walmart aims to grow its third-party marketplace at first seller summit

The retailer announced plans to open its marketplace to Chile and will expand its fulfillment services to include big and bulky items. 

By Tatiana Walk-Morris • Sept. 5, 2023

Lego to invest $1.4B in sustainability as it pledges net-zero emissions by 2050

The Danish toy manufacturer plans to reduce its environmental impact by designing carbon neutral factories and producing more renewable energy.

By Zoya Mirza • Sept. 5, 2023

Estée Lauder bets generative AI can keep pace with shifting consumer tastes

The Clinique owner is deepening a relationship with Google Cloud as viral apps like TikTok put pressure on R&D.

By Peter Adams • Sept. 5, 2023

Crate and Barrel Holdings launches multi-year improvement plan

With multiple new executives leading the company, the retailer wants to harness AI and automation technologies.

By Tatiana Walk-Morris • Sept. 1, 2023

Best Buy suppliers are picking up the tab on promotions

With electronics demand sluggish, vendors are funding price discounts more often to generate sales through the retailer.

By Ben Unglesbee • Sept. 1, 2023

Elemis taps Perfect Corp. for mobile skin analysis, product recommendation tool

The artificial intelligence-driven skin diagnostic experience will give mobile users suggestions for products to combat issues like wrinkles and redness.

By Tatiana Walk-Morris • Aug. 31, 2023

J.C. Penney announces $1B turnaround plan

The struggling department store will upgrade its tech, stores and customer experience, but is unlikely to follow rival Macy’s in leaving the mall.

By Daphne Howland • Aug. 31, 2023

Best Buy Q2 sales, profits decline as consumers avoid buying electronics

But the company noted some momentum in the quarter and predicts the category is set to rebound.

By Daphne Howland • Aug. 29, 2023

Walmart launches back-to-school ‘Supercampus’ experience on Roblox

The back-to-school experience allows kids to play games featuring Bic, Crayola and other popular back-to-school brands.

By Tatiana Walk-Morris • Aug. 28, 2023

Holiday 2023 guide: Seasonal trends to build your marketing strategy

Get insights into seasonal Holiday trends plus current shopper sentiment to build your strategy.

By John McKinney • Aug. 28, 2023

Walmart, Alphabet’s Wing team up for drone delivery in Texas

Two stores in the Dallas-Fort Worth area will offer the service for customers within a 6-mile radius by the end of the year.

By Max Garland • Aug. 25, 2023