More and more customers open email on their phones

Retailers, be ready: The trend is growing, with some 65% of email opened on smartphones or tablets, two studies show.

By Daphne Howland • Jan. 24, 2014

iBeacon is here, but where is it going?

As the customer location tech is further developed and in more stores, how well it works for retailers and consumers alike remains to be seen.

By Daphne Howland • Jan. 23, 2014

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Amazon enjoys consumer trust despite its massive data trove

McCann Worldgroup’s most recent study shows the online retailer attains a level of trust not shared by the government, Facebook, or Google.

By Daphne Howland • Jan. 23, 2014

Brink's to begin e-retail payment processing

The company’s trustworthy name may give it a boost in a crowded and confusing field.

By Daphne Howland • Jan. 23, 2014

Best Buy getting its head out of the cloud

The company is selling its MindShift Technologies unit to Japan’s Ricoh in order to focus on electronics retailing.

By Daphne Howland • Jan. 22, 2014

Sears to close Chicago Loop store

Shuttering its flagship outlet in its flagship city holds special meaning for Sears as it tries to stem its losses.

By Daphne Howland • Jan. 22, 2014

Thule drastically improves its e-commerce site

The Swedish bike and ski gear company saw sales rise after making it easier for retailers to order online.

By Daphne Howland • Jan. 21, 2014

Outdoor gear retailer Altrec files for bankruptcy

The Oregon-based online retailer says a credit-card breach two years ago sparked its financial woes.

By Daphne Howland • Jan. 21, 2014

American Eagle Outfitters taps customers’ shoulders with shopBeacon

Apple's iBeacon technology is helping the chain greet customers with offers that gel with their preferences.

By Daphne Howland • Jan. 21, 2014

Amazon.com patents 'anticipatory shipping'

It's yet another technology the e-retailer won’t be using any time soon, but will customers embrace ship-before-you-buy?

By Daphne Howland • Jan. 21, 2014

IBM to invest $1.2B on cloud infrastructure

The company’s Softlayer infrastructure is the linchpin of its cloud services.

By Daphne Howland • Jan. 17, 2014

Neiman Marcus data breach started in July

The retailer, which is finally disclosing some details of the breach, was compromised until as recently as Sunday.

By Daphne Howland • Jan. 17, 2014

Digital coupon clipping grew 141% in 2013

Consumers redeemed 66 million digital coupons in 2013.

By Daphne Howland • Jan. 17, 2014

eBay announces new ship-to-store cloud service

The system would allow major retailers to move inventory and save on shipping, and could be an alternative to Amazon’s fulfillment options.

By Daphne Howland • Jan. 16, 2014

Will bitcoin ever become a coin of the realm?

Overstock.com Inc. made a splash this week when it became the first major retailer to accept bitcoin payments, but has the revolution really begun?

By Daphne Howland • Jan. 16, 2014

Target credit-card theft caused by cheap, foreign malware: Sources

Many, if not most, American retailers are probably similarly vulnerable.

By Daphne Howland • Jan. 16, 2014

Report shows Free People winning at social media

The bohemian women’s clothing outlet shines on social media and its customers upload tens of thousands of images on its own website.

By Daphne Howland • Jan. 15, 2014

Newegg Inc.’s victory against e-commerce patent troll stands: Supreme Court

An appeals court ruled that the patent was nothing but “the common sense concept of a shopping cart” brought to the Internet.

By Daphne Howland • Jan. 15, 2014

Image recognition: Slyce shows us its pitch for retailers at NRF's Big Show

Retail Dive takes a peak at some visual search technology you may be seeing more of very soon.

By Brian Warmoth • Jan. 14, 2014

Are recent retail hacks just the beginning for 2014?

The scale, apparent effectiveness, and sheer profitability for thieves in recent retail hacks has analysts concerned.

By Daphne Howland • Jan. 14, 2014

Target announces new $5M consumer protection and education program

The effort to boost cybersecurity and empower customers comes amid ongoing fallout from a massive credit card breach.

By Daphne Howland • Jan. 14, 2014

Digimarc unveils invisible barcode for speedier scanning

Datalogic, a maker of barcode readers, is to develop the retail point-of-sale systems.

By Daphne Howland • Jan. 14, 2014

Overstock.com the first major retailer to accept Bitcoin

The company’s CEO says the digital currency is inevitable for Amazon and all major retailers.

By Daphne Howland • Jan. 13, 2014

Neiman Marcus confirms data breach from Dec. sales at brick-and-mortar stores

The latest hack could be a sign that more retailers were targeted during the busy holiday season.

By Daphne Howland • Jan. 13, 2014

Barnes and Noble Inc. taps its Nook captain and company CFO as new CEO

The choice could bring big changes to the bookseller’s e-commerce operations, which are in free-fall.

By Daphne Howland • Jan. 10, 2014