Neiman Marcus bites back at tech patent trolls

The luxury retailer isn't the only one getting fed up with uninvited licensing fee demands.

By Brian Warmoth • May 28, 2013

48% of online shopping now takes place on mobile devices

Consumers spent of a respectable $50 billion in online retail during the first quarter of 2013, according to comScore. Mobile shopping has been a key area of growth; nearly half of the time spent online shopping takes place on a smartphone or tablet.

By Eli Dickinson • May 15, 2013

Explore the Trendline➔

How retailers are deploying in-store technology

Payment systems, self-checkout stations and home visualization tech are just a few of the areas getting attention from retailers as they rethink the store experience.

By Retail Dive staff

This is what a mobile shopper looks like

Just because consumers purchase less on mobile vs. PC doesn't mean that retailers can't use the phone to drive sales. Forrester provides data that paints a profile of this high value customer.

By Ryan Willumson • May 15, 2013

GE plans last ditch effort in retail appliances

The company will make one final bid to stand out against competitors.

By Philip Nations • May 15, 2013

Google rumored to launch brick-and-mortar stores for Google Glass

The company could have Google Glass stores up and running by 2014.

By Philip Nations • May 9, 2013

Staples puts 3D printers on the shelf

Is the device the wave of the future for consumers?

By Philip Nations • May 8, 2013

Target partners with Wired editors to promote consumer electronics

Can the campaign expose in-store shoppers to new technology?

By Philip Nations • May 2, 2013

Social media could be the key for online retail sales

Is the recent trend becoming a vital part of brick-and-mortar success?

By Philip Nations • May 2, 2013

Square makes retail play with big new hire

Experience from PayPal and Safeway could go a long way.

By Brian Warmoth • May 2, 2013

EBay to open innovative pop-up shop with iconic New York brand

Will storefront innovation continue to be a trend for the company?

By Philip Nations • May 1, 2013

Retail software company initiates live dashboard for retail data

The Mac “command center” will offer real-time sales and inventory data.

By Philip Nations • April 25, 2013

Groupon targets location based services to remain competitive

Many mobile apps are offering the service but will one emerge?

By Philip Nations • April 24, 2013

Retail surveillance cameras are catching more than in-store activity

Law enforcement agencies are now utilizing the footage to solve major crimes.

By Philip Nations • April 23, 2013

Retail cameras ID Boston Marathon bombing suspects

High-tech retail surveillance cameras have been invaluable for police.

By Philip Nations • April 19, 2013

Retailers failing to fend off, report customer info hacks

Better precautionary measures now can save headaches for retailers and customers alike in the event of a data breach.

By Brian Warmoth • April 15, 2013

Analyst claims Apple will launch 'fabled' merchandise in 2013

The device is rumored to be launched sooner than expected.

By Philip Nations • April 11, 2013

4G could mean £1.8B for UK retail—but who will grab it?

Connections are lagging for many users, but mobile retail could see a big upswing.

By Philip Nations • April 4, 2013

Retailers aren't jumping to add Wi-Fi, and here's why

Wi-Fi access can ease customer experiences, but stores have to step up and fight for screen time.

By Philip Nations • April 1, 2013

What do stores know about customers?

And how much should they know? Here are some examples.

By Roger Riddell • March 28, 2013

New Wal-Mart plan would pay customers to deliver purchases

The retail giant's entry into the "crowd-sourcing" arena is still in the early planning stages.

By Roger Riddell • March 28, 2013

Rite Aid suffers website outages Tuesday afternoon

The cause of the downtime is still unexplained.

By Roger Riddell • March 26, 2013

Brands are reportedly missing 88% of local consumer feedback

Most brands large and small alike are missing valuable local-channel feedback on social media.

By Roger Riddell • March 26, 2013

Europeans choose Amazon over other online retailers

Amazon dominated e-commerce in Europe in December.

By Roger Riddell • March 25, 2013

CVS/pharmacy launches 3-D interactive iPad app

The app allows users to navigate a virtual CVS store on their tablets.

By Roger Riddell • March 25, 2013

Physical retailers must transform the in-store experience to survive

Shopkick is among several startups developing apps to assist in developing a new physical retail experience.

By Roger Riddell • March 25, 2013