Technology: Page 233
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Millennials redefine loyalty
Widely seen as less brand loyal compared to previous generations, Millennials may just have different expectations.
By Daphne Howland • March 18, 2014 -
M-commerce surging
Mobile shopping now accounts for almost a quarter of e-commerce sales.
By Daphne Howland • March 18, 2014 -
Explore the Trendline➔
Getty Images
TrendlineHow artificial intelligence is shaping retail
More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.
By Retail Dive staff -
Consumers say online shopping should be more fun
Most shoppers enjoy browsing online and want more from retail websites than what’s out there.
By Daphne Howland • March 17, 2014 -
Sales from social media clicks up 62%
And that figure may be low, according to Internet Retailer magazine.
By Daphne Howland • March 17, 2014 -
Target says it ignored suspect activity that led to data breach
In its annual report and elsewhere, the retailer details some of the fallout of last year’s cyberbreach.
By Daphne Howland • March 17, 2014 -
Maryland may require disclosure of phone tracking
The bill is a sign of things to come as lawmakers work to protect consumers.
By Daphne Howland • March 14, 2014 -
Viral video a lesson for clothing retailers
A video of strangers kissing, made for $1,300, has reached more than 45 million views on YouTube.
By Daphne Howland • March 14, 2014 -
Lord & Taylor accepts bitcoin
American’s oldest upmarket department store is all in on the cutting-edge crypto-currency.
By Daphne Howland • March 12, 2014 -
Deep Dive
After the hack: What retailers can learn from data breaches
Though damaging, cybersecurity hacks have taught the retail industry plenty of valuable lessons.
By Kelsey Lindsey • March 12, 2014 -
Apple wants more iTunes exclusivity on new music
The iTunes store accounts for 80% of U.S. download sales, but streaming services are cutting into that.
By Daphne Howland • March 12, 2014 -
GimmeAnother app makes re-ordering easy
The app capitalizes on consumers’ desire for a simpler way to re-order regular purchases.
By Daphne Howland • March 10, 2014 -
Slower retail websites turning away customers
Retailers’ beefed up sites are cumbersome for customers, who are more likely to abandon a slow site than a down one.
By Daphne Howland • March 6, 2014 -
Target tech chief resigns following data breach
The retailer has executed a major security overhaul following a pre-holiday data breach.
By Kelsey Lindsey • March 5, 2014 -
Japan plans to regulate bitcoin
After the collapse of a major bitcoin exchange based in Tokyo, Japan is making good on its position that the virtual currency must be regulated.
By Daphne Howland • March 5, 2014 -
Abandoned carts are loaded
Some two-thirds of online retail transactions go uncompleted, but customers do leave behind information.
By Daphne Howland • March 5, 2014 -
Consumers irked by mobile ads
People use their smartphones for a variety of tasks, but find most mobile ads annoying and irrelevant.
By Daphne Howland • March 4, 2014 -
Sears looking into possible data breach
Nothing’s quite official, though, as the U.S. Secret Service investigates evidence of further issues with cyber-security at as-yet officially unnamed retailers.
By Daphne Howland • March 3, 2014 -
ThisThat mobile app a friend to shoppers in stores
Women’s apparel company Downeast found that shoppers appreciate feedback from friends who aren’t even with them in the store.
By Daphne Howland • Feb. 27, 2014 -
Free mobile security app promises high consumer protection
The viaProtect app generates easy-to-read reports on data leaks and security risks.
By Daphne Howland • Feb. 27, 2014 -
Verizon data security unit finds two more retail hacks
The unnamed retailers suffered data breaches similar to other breaches encountered last year.
By Daphne Howland • Feb. 27, 2014 -
Sony to cut one-third of electronic unit work force
The company's electronic unit announced multiple store closures in the U.S.
By Kelsey Lindsey • Feb. 26, 2014 -
Mobile payments for travelers to get smoother
MasterCard and Syniverse are piloting mobile payment services aimed at protecting consumers while abroad.
By Daphne Howland • Feb. 26, 2014 -
Huge setback for Bitcoin as exchange collapses
The largest global bitcoin exchange is offline after $350 million was plundered in a two year hack.
By Daphne Howland • Feb. 25, 2014 -
Deep Dive
5 retail labs changing the digital shopping game
These five labs hope to bring customers a completely customizable digital shopping experience.
By Gabriel Salkin • Feb. 24, 2014 -
Amazon expanding uses for its virtual coin
The retailer is now allowing consumers to buy and spend its virtual currency on Android devices.
By Daphne Howland • Feb. 20, 2014
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