Technology: Page 23
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Courtesy of Rite Aid
Rite Aid confirms cybersecurity breach
The drugstore retailer stated that customer’s Social Security numbers, financial information and patient information was not impacted.
By Kaarin Moore • July 16, 2024 -
Courtesy of Amazon
Amazon rolls out generative AI shopping tool Rufus to all US customers
CEO Andy Jassy first mentioned the tool in February and said it marked “a significant customer experience improvement for discovery.”
By Tatiana Walk-Morris • July 16, 2024 -
Trendline
Digital innovation and technology trends in retail
Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.
By Retail Dive staff -
Courtesy of Canada Goose
Canada Goose appoints new chief digital and information officer
Alfredo C. M. Tan steps into the role Aug. 7 and replaces Matt Blonder, who was the company’s chief digital officer for a little over a year.
By Tatiana Walk-Morris • July 15, 2024 -
Courtesy of Urban Outfitters
Urban Outfitters blends physical, digital with back-to-school campaign
The retailer’s “Shift Happens” campaign brought influencer-created Pinterest boards to life at a two-day activation in New York.
By Sara Karlovitch • July 15, 2024 -
Courtesy of The Gang
Vans refreshes Roblox activation with ‘phygital’ maneuver
To drive traffic to the space, which reached 100 million visits last year, the brand is dropping a virtual version of a new shoe prior to its in-store release.
By Sara Karlovitch • July 12, 2024 -
Joe Raedle via Getty Images
One-third of consumers cut spending in Q2: report
Inflation concerns continue to weigh on shoppers, with 84% saying it has affected how they spend their money, according to a report from Jungle Scout.
By Howard Ruben • July 12, 2024 -
Courtesy of Walmart
Walmart beefs up automated grocery distribution network
The retail giant is opening five new high-tech perishable sorting and packaging centers, while upgrading four others and retrofitting another.
By Phil Neuffer • July 11, 2024 -
Courtesy of Macy's Inc.
Macy’s hires new CIO from within
Next month Keith Credendino will take over as chief information officer from Laura Miller, who is retiring.
By Daphne Howland • July 10, 2024 -
Nate Delesline III/Retail Dive
Guitar Center names chief technology and information officer
Adolfo Rodriguez comes to the company with over 25 years of experience in tech transformation and is the retailer’s latest C-suite addition.
By Tatiana Walk-Morris • July 10, 2024 -
Courtesy of Etsy
Etsy addresses anxiety over AI, mass manufacturing with new brand mission
Real Etsy sellers are highlighted in ads that complement policy changes that aim to more strongly enforce a human touch on products.
By Peter Adams • July 10, 2024 -
Justin Sullivan via Getty Images
Hasbro’s early adoption of Prime Video ads helps reel in new buyers
Successful campaigns for Peppa Pig and Play-Doh lend credence to Amazon’s bigger pitch around its upper-funnel advertising capabilities.
By Peter Adams • July 10, 2024 -
Courtesy of Amazon
Amazon debuts all-new Echo Spot ahead of Prime Day
The smart alarm clock comes with “better visuals and improved audio quality” from its original device, according to the company.
By Tatiana Walk-Morris • July 9, 2024 -
Courtesy of Made In
Made In Cookware launches Canadian website
The North American expansion comes as the company looks to grow in more international markets.
By Howard Ruben • July 9, 2024 -
Getty Images
Self checkout boasts ‘record’ year: report
The U.S. is the world’s largest self-checkout market, driven in part by supermarket chains and c-stores, even as some retailers pull back on the tech.
By Tatiana Walk-Morris • July 8, 2024 -
Courtesy of Klarna
Klarna extends buy now, pay later services to Adobe Commerce merchants
Though BNPL transactions are on the rise, they especially appeal to cash-strapped customers, research suggests.
By Tatiana Walk-Morris • July 8, 2024 -
Justin Sullivan via Getty Images
EBay to accept Venmo
After dropping American Express, the marketplace said it will accept payments through Venmo — a digital tool popular among Gen Z and millennials.
By Patrick Cooley • July 8, 2024 -
Getty Images
Sponsored by Point BHow retailers can engage the modern deskless worker
Streamline the deskless employee experience and enhance productivity with a single app that unites frontline workers.
By Kirsten Markley & Jesse Burns • July 8, 2024 -
Courtesy of E.l.f. Beauty
E.l.f. tests real-world commerce on Roblox via Walmart tech
Users can purchase a variety of physical products at a virtual kiosk within the beauty marketer’s existing E.l.f. Up! experience.
By Jessica Hammers • July 2, 2024 -
Courtesy of Sam's Club
Gen Z, millennials drive membership growth at Sam’s Club
Walmart CFO John David Rainey said the digital experience at the club retailer resonates with that cohort.
By Kaarin Moore • July 1, 2024 -
Getty Images
TikTok Shop to discount ‘thousands’ of items during sales event
The social media platform is following Amazon’s lead with its own Deals for You Days this July.
By Tatiana Walk-Morris • June 28, 2024 -
Courtesy of Face Haus, Perfect Corp.
Perfect Corp. and Face Haus partner to bring AI enhanced skincare
The technology helps estheticians identify key skin concerns to help customers better understand their needs.
By Xanayra Marin-Lopez • June 28, 2024 -
Courtesy of Amazon
Amazon market cap reaches $2 trillion
As the company reaches a financial milestone, it is reportedly developing a budget marketplace to compete with Temu and Shein.
By Nate Delesline III • June 27, 2024 -
Getty Images
TikTok Shop looks to woo small businesses with accelerators
Despite facing a U.S. ban, the social media platform is investing in resources to help scale women- and LGBTQIA+-owned businesses.
By Tatiana Walk-Morris • June 26, 2024 -
Courtesy of Toys R Us
Toys R Us creates first brand film to use OpenAI’s text-to-video tool
As it prepares for a major relaunch, the toy brand’s production arm is embracing generative AI tools that have become the focus of the marketing and media industries for the last few years.
By Chris Kelly • June 26, 2024 -
Courtesy of Foot Locker, Inc.
Foot Locker’s new loyalty program lets shoppers redeem points for cash, sneaker access
A new mobile app will join the refreshed FLX Rewards program later this year as the athletics retailer undergoes a major turnaround effort.
By Cara Salpini • June 25, 2024
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