Technology: Page 22
-
Caitlin Mullen/Retail Dive
Klarna adds subscription plan
With an IPO on the horizon, the BNPL firm is offering customers a subscription service for $7.99 per month.
By Caitlin Mullen • Jan. 25, 2024 -
Permission granted by Samsung
ExtraMile pilots AI-powered ‘digital human’ and signage displays
The California-based c-store retailer has partnered with Samsung on a new program at three of its locations as it digs deeper into technology.
By Brett Dworski • Jan. 23, 2024 -
Trendline
Digital innovation and technology trends in retail
Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.
By Retail Dive staff -
Daphne Howland/Retail Dive
VF Corp. cyberattack impacted 35.5M consumers
The North Face and Vans parent company originally reported the incident at the height of the holiday season.
By Kaarin Moore • Jan. 23, 2024 -
Courtesy of National Retail Federation
The surprising reason Tractor Supply has embraced AI
CEO Hal Lawton said the retailer is investing heavily in the generative tech, and that its most important purpose is old-fashioned customer service.
By Daphne Howland • Jan. 23, 2024 -
Kaarin Vembar/Retail Dive
Walmart to close Store No. 8
Scott Eckert, who led the retailer's innovation unit, will also leave the company.
By Nate Delesline III • Jan. 22, 2024 -
GettyImages via Getty Images
Amazon cuts ‘Buy with Prime’ staff
The relatively small number adds to the tens of thousands already affected by downsizing at the e-commerce giant in the past year or so.
By Daphne Howland • Jan. 22, 2024 -
da-kuk via Getty Images
Sponsored by BrillioTake a quantum leap into intelligent retail experiences with AI
AI cloud will become a mainstay in retail in 2024, with Gen AI and large language models leading the way to drive growth, profitability and innovation.
By Sean Cassidy • Jan. 22, 2024 -
Courtesy of Hidden Valley Ranch
The Weekly Closeout: GameStop ditches NFTs while Burt’s Bees teams with Hidden Valley Ranch
The gaming retailer shuts its NFT marketplace due to regulatory uncertainty, as the beauty brand debuts flavored lip balm for “wing eating season.”
By Retail Dive Staff • Jan. 19, 2024 -
Courtesy of Obsess
Hair care brand Amika launches on Roblox
The brand partnered with Obsess to launch “The Amikaverse” on the game platform, and later this year will create a matching virtual store.
By Tatiana Walk-Morris • Jan. 18, 2024 -
Bryan Wassel/Retail Dive
Yeti leans into post-purchase communication to engage customers
“You need excellence all the way from the homepage through a package arriving at their doorstep,” said Yeti’s director of software engineering.
By Bryan Wassel • Jan. 18, 2024 -
da-kuk via Getty Images
Retailers to use AI for marketing, financial forecasting: survey
Major retailers and consumer packaged goods companies foresee their sales growing or remaining the same from last year, the report found.
By Tatiana Walk-Morris • Jan. 17, 2024 -
Sitthiphong via Getty Images
Retailers hone in on improving the checkout experience
Leaders from Wayfair and SSENSE discussed how they are spearheading good CX by emphasizing a smooth digital checkout at NRF 2024.
By Bryan Wassel • Jan. 17, 2024 -
Permission granted by National Retail Federation
Ulta topped $10B in sales last year. How the beauty retailer stays relevant
CEO Dave Kimbell discussed recent innovations the retailer has introduced and why the beauty category is expected to remain strong.
By Caroline Jansen • Jan. 17, 2024 -
Permission granted by DoorDash
The Vitamin Shoppe, Camping World among retailers added to Doordash
The fitness and wellness companies are part of a network of more than 100,000 non-restaurant stores across its Marketplace and Drive platforms.
By Xanayra Marin-Lopez • Jan. 16, 2024 -
AntonioSolano via Getty Images
Sponsored by FacteusRetail’s new crystal ball: how transaction data gives you a competitive edge
The key to seeing where retail is headed — and how your business should adjust — lies in customer transaction data.
Jan. 16, 2024 -
Daphne Howland/Retail Dive
Victoria’s Secret to infuse AI into online shopping
The intimate apparel company tapped Google Cloud’s Vertex AI to enhance search capabilities and personalize product recommendations.
By Kristen Doerer • Jan. 12, 2024 -
Permission granted by Sam's Club
Sam’s Club to bring AI-based receipt verification to all stores
The technology will eliminate the need for receipt checkers, freeing up associates to spend time with customers.
By Nate Delesline III • Jan. 11, 2024 -
Courtesy of Walmart
Walmart to expand drone delivery to 1.8M more Texas homes
The retailer is working with Wing and Zipline to reach up to 75% of the Dallas-Fort Worth area's population.
By Max Garland • Jan. 11, 2024 -
Justin Sullivan via Getty Images
Half of consumers will abandon or ‘significantly limit’ social media interactions by 2025: report
The spread of misinformation, toxic user bases and the prevalence of bots is leading to a perceived decline in platforms, according to Gartner.
By Kaarin Moore • Jan. 10, 2024 -
Courtesy of Instacart
Instacart seeks off-site retail media scale with Google Shopping ads pact
The partnership targeting high-intent grocery shoppers already has sign on from marketers like Danone and Kraft Heinz.
By Peter Adams • Jan. 9, 2024 -
Ariel Skelley via Getty Images
Sponsored by IBMRetailers can tap into generative AI to enhance support for customers and employees
As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior.
By Luq Niazi, Global Managing Partner Industries, IBM Consulting • Jan. 9, 2024 -
Daphne Howland/Retail Dive
Walmart, Unity partner on immersive commerce
Creators will be able to sell physical items in games, virtual worlds and apps.
By Tatiana Walk-Morris • Jan. 8, 2024 -
lechatnoir via Getty Images
7 retail trends to watch in 2024
From economic pressures weighing on consumers to relocating stores away from malls, here’s what’s on retailers’ minds heading into the new year.
By Retail Dive Staff • Jan. 8, 2024 -
Shutterstock / Krakenimages.com
Sponsored by MangoAppsRedefining retail frontline operations: How PetSmart continues to evolve employee engagement
Like many retailers where the majority of associates aren't at a computer, PetSmart evolved their internal communications channels to ensure they could reach all associates across stores, distribution centers (DCs) and home offices.
Jan. 8, 2024 -
Permission granted by Celonis
Sponsored by CelonisFor a seamless retail customer experience during peak season, start with employees
Improving the employee experience goes a long way to improving customer experience, writes Lindsey Peters, Retail and Consumer Goods Industry Lead at Celonis.
By Lindsey Peters, Retail and Consumer Goods Industry Lead, Celonis • Jan. 8, 2024
Previous
