Walmart adds dorm shop to virtual shopping platform

Your Dorm Your Way is an immersive experience where college students can shop virtual dorm rooms curated by digital creators.

By Xanayra Marin-Lopez • Aug. 6, 2024

ThredUp debuts AI search, chatbot tools

The recommerce company said the tools are designed to understand natural language and visual cues to help customers get more personalized results.

By Tatiana Walk-Morris • Aug. 6, 2024

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Pacsun teams with Pinterest for ‘Better in Baggy’ fall campaign

Store windows nationwide currently feature QR codes inviting consumers to shop the retailer’s fall collection on Pinterest.

By Jessica Hammers • Aug. 5, 2024

EBay’s AI investments fuel streamlined experiences for buyers and sellers

Tools like Shop the Look help buyers find inspiration by showing multiple items together, while Magical Listing streamlines the listing process for sellers.

By Bryan Wassel • Aug. 5, 2024

Mercari opens first physical store in Los Angeles

Mercari on Melrose includes a spot for sellers to list items, a dedicated DIY and events space, and a partner pop-up area. 

By Tatiana Walk-Morris • Aug. 5, 2024

Amazon’s checkout technology is getting an AI upgrade

Just Walk Out is rolling out an advanced AI model that the company says will make its system more accurate and efficient, and less costly to implement.

By Jeff Wells • Aug. 1, 2024

55% of Gen Z have made an online purchase while browsing social media

A new survey from Walmart and Morning Consult indicates that social media is becoming a key platform for product discovery. 

By Tatiana Walk-Morris • July 30, 2024

Walmart brings food waste reduction tech to 1.4K stores

The retailer partnered with organics recycler Denali to install technology that separates food from packaging. 

By Catherine Douglas Moran • July 29, 2024

After a bad first half, US consumer tech sales expected to fall 2% in 2024: Circana

The research firm said the macroeconomic environment remains unchanged, but signaled strength in some categories for the back half of the year.

By Tatiana Walk-Morris • July 29, 2024

Building the store of the future? Update your IT foundation first

To fully leverage today’s emerging technologies and deliver the experiences customers are expecting, retailers must modernize their stores’ IT infrastructure.

July 29, 2024

Reimagining checkout: The future is check-in

Retailers lose $130 billion yearly to cart abandonment. Find out why fixing the checkout process is crucial.

July 29, 2024

Coach brings Spring 2024 collection to the metaverse

The Tapestry brand introduced virtual wearables and other features to Roblox and Zepeto in an effort to better reach Gen Z.

By Xanayra Marin-Lopez • July 26, 2024

The Weekly Closeout: Nike and Journeys make C-suite appointments

The athletics brand named Cheryan Jacob as chief information officer, while the footwear retailer appointed Stacy Doren as its marketing chief.

By Retail Dive Staff • July 26, 2024

In-store experience wins out as customers want to see and touch purchases: report

Customers value associates’ advice, particularly for luxury goods, while they feel frustrated by chatbots’ inability to resolve customer service inquiries.

By Bryan Wassel • July 26, 2024

Sam’s Club brings retail media to Scan & Go tool

Display ads will appear on the cart page of the retailer’s app and enable measurement of in-store shopping behavior and ad performance.

By Peyton Bigora • July 25, 2024

Helen of Troy reports distribution disruptions at Tennessee facility

The company is working with suppliers to address the remaining challenges impacting customer orders.

By Kelly Stroh • July 25, 2024

Omni Retail Enterprises names CTO

Similar to the company’s new CEO, Jeff Haddox has an extensive background working with home retailer Pier 1 — a brand now owned by Omni.

By Kaarin Moore • July 24, 2024

TikTok Shop spend jumps during Deals for You Days

U.S. shoppers spent $52 each during the social platform’s July sale, a historic high and a break from recent declines, according to Earnest Analytics.

By Tatiana Walk-Morris • July 24, 2024

Best Buy updates brand with new tagline, hologram spokesperson

As part of a refresh, the company updated its color palette to include magenta, teal and red, and is emphasizing personalized discovery and support.

By Tatiana Walk-Morris • July 23, 2024

And just like that, Google won’t be deprecating cookies. What now?

The tech giant backed off plans to implement a huge shift in digital marketing that faced pushback from adland and regulators around the world.

By Chris Kelly • July 23, 2024

Amazon, Better Business Bureau file joint lawsuit in fight over fake reviews

It’s the e-commerce giant’s first joint lawsuit tackling fake review brokers and aims to shut down ReviewServiceUSA.com.

By Tatiana Walk-Morris • July 22, 2024

Skechers sues L.L. Bean for patent infringement

Attorneys for the footwear giant accuse the retailer of illegally using its patented "heel cup" design.

By Laurel Deppen • July 22, 2024

New robotic capability lets retailers remotely monitor store shelves

Simbe Robotics’ tool allows personnel to see conditions in stores on a mobile device using imagery from the company’s autonomous aisle-scanning equipment.

By Sam Silverstein • July 19, 2024

Bassett Furniture temporarily shuts down manufacturing facilities following cyberattack

Although customers can still place orders and purchase products, the furniture company’s ability to fulfill orders is currently impacted. 

By Kaarin Moore • July 18, 2024

Ralph Lauren hires Levi’s exec as new tech chief

Christopher Conrad is taking over as chief digital and technology officer ahead of Janet Sherlock’s upcoming retirement.

By Lindsey Wilkinson • July 18, 2024