Uh-oh: 'Omnichannel' may not be enough

Consumer expectations dictate that retailers must find the sweet spot between highly personalized interactions and increased security.

By Daphne Howland • June 4, 2014

5 retail startups to watch

These companies have the potential to change the way retail does business.

By Kelsey Lindsey • June 4, 2014

Explore the Trendline➔

How retailers are deploying in-store technology

Payment systems, self-checkout stations and home visualization tech are just a few of the areas getting attention from retailers as they rethink the store experience.

By Retail Dive staff

In a shift, Apple to allow bitcoin-using apps

The tech giant has changed its developer terms to allow “approved virtual currencies.”

By Daphne Howland • June 3, 2014

Several retailers keep e-commerce tech in-house

The approach allows for tighter control of customer relationship management, the companies say.

By Daphne Howland • June 3, 2014

Many mobile alerts found to be useless to consumers

Studies show that many retailers may be missing the mark when it comes to mobile or email messaging.

By Daphne Howland • June 3, 2014

Google unveils new tool to track consumer behavior

Enhanced Ecommerce is a data analytics tool designed for e-retailers.

By Daphne Howland • June 2, 2014

Apple to buy Beats at slight discount

The move brings Apple a more established music-streaming service, high-fashion headphones, and two hip-hop execs.

By Daphne Howland • May 29, 2014

Target advised to oust majority of directors

The recommendation shows that boards of directors may be held more accountable for cybersecurity risks.

By Daphne Howland • May 29, 2014

FTC wants more consumer control over personal data

In a detailed report, the Federal Trade Commission says data collection companies lack transparency.

By Daphne Howland • May 28, 2014

Amazon employs more robots to speed up fulfillment

As part of its fulfillment expansion, the e-commerce giant is taking advantage of its robotics company purchase.

By Daphne Howland • May 27, 2014

Zappos shifts to social media recruitment

The Amazon-owned e-retailer has created Zappos Insiders to fill jobs.

By Daphne Howland • May 27, 2014

Report: E-commerce set to soar

Online sales will increase 57% by 2018, with mobile commerce affecting physical retail as well.

By Daphne Howland • May 27, 2014

Sealing the deal: Six digital tools targeting impulse shoppers

These developments make the impulse buy even more impulsive.  

By Kelsey Lindsey • May 27, 2014

'Patent troll' bill falters in Senate committee

Concerns about the proposed law’s effect on legitimate patents helped squash the legislation for this year.

By Daphne Howland • May 23, 2014

Marketers have weak faith in Facebook: report

Despite its apparent ineffectiveness, marketers continue to use the social network in an effort to connect with customers.

By Daphne Howland • May 22, 2014

eBay hacked, user information stolen

The online retailer is urging users to change their passwords following a database attack. 

By Kelsey Lindsey • May 21, 2014

Mobile apps no longer just about purchasing

Research is unearthing the importance of effective mobile apps to a brand, and which companies get it right.

By Daphne Howland • May 21, 2014

Report says retailers lack basic data security measures

Microsoft’s Trustworthy Computing unit claims that retailers are leaving themselves open to data breaches.

By Daphne Howland • May 20, 2014

Abercrombie & Fitch dampens CEO compensation, again

Though its CEO’s package is still a rich one, the teen clothing retailer is making it a bit cheaper to oust its chief executive.

By Daphne Howland • May 19, 2014

Are retail drones just pie in the sky?

Turns out Amazon is serious about using drones to speed up fulfillment. But how feasible are they for retailers?

By Daphne Howland • May 19, 2014

Tablet m-commerce may soon outpace phones

But the study found that computers are still largely preferred for online shopping.

By Daphne Howland • May 16, 2014

Pinterest working with retailers to test ads

The social media network doesn’t want its “Promoted Pins” effort to bum out users.

By Daphne Howland • May 16, 2014

Retailers join forces against cyberattacks

Big names in retail are working with law enforcement on measures to avoid breaches and nab crooks.

By Daphne Howland • May 15, 2014

Mobile sales app Boxed poised to disrupt bulk shopping

Younger consumers are losing interest in club-based, bulk-shopping retailers like Costco and Sam’s Club.

By Daphne Howland • May 14, 2014

Instagram beats Facebook in customer interaction

Less brand activity and no filters give retailers a better shot at engagement on Instagram.

By Daphne Howland • May 12, 2014