Cole Haan employs Instagram to sell direct in app

The retailer brings Instagram images into its app, where shoppers can browse and buy.

By Ian P. Murphy • Sept. 25, 2015

Google adds to cybersecurity firm's financing

Zscaler now valued more than $1 billion. 

By Ian P. Murphy • Sept. 25, 2015

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Rebecca Minkoff's flagship store is wired for sales

Touchscreens in fitting rooms powered by eBay have helped triple expected clothing sales at the store.

By Ian P. Murphy • Sept. 24, 2015

Six in 10 consumers still waiting for EMV cards: survey

And even more consumers don't understand how the shift will affect their shopping behavior, says an ACI Worldwide survey.

By Ian P. Murphy • Sept. 23, 2015

WalmartLabs acquires loyalty startup PunchTab

The company will focus first on optimizing Sam's Club offers and customer relationships. 

By Ian P. Murphy • Sept. 23, 2015

Staples adds 3D printing service to online offerings

The service will help consumers learn and use 3D printing, then allow them to upload their own designs at Staples’ online store.

By Ian P. Murphy • Sept. 22, 2015

Target rebuilding its in-house IT team

Target CIO Mike McNamara called the retailer’s outsourcing of almost half its IT team to third parties “unhealthy.”

By Daphne Howland • Sept. 22, 2015

Amid tech push, Target envisions a future 'built on innovation'

The retailer is partnering with Techstars to bring retail start-ups to its hometown of Minneapolis, and hinted at a concept store that could include robots. 

By Daphne Howland • Sept. 21, 2015

Burberry teases new runway collection via Snapchat

The brand went behind the scenes to reveal its collection on the eve of its runway debut.  

By Ian P. Murphy • Sept. 21, 2015

Half of top 500 e-retailers now accept PayPal's One Touch

The Braintree-powered streamlined checkout boosts conversion by 50% or more, according to the company. 

By Ian P. Murphy • Sept. 18, 2015

Target makes a big play to ramp up e-commerce

Target is spending a billion dollars on tech fundamentals as it faces rising competition from Wal-Mart and Amazon. 

By Daphne Howland • Sept. 17, 2015

Can multi-brand loyalty programs save American malls?

New loyalty programs have started to cover all stores at a single mall, incentivizing visits to a shopping destination in decline. 

By Ian P. Murphy • Sept. 16, 2015

Pinterest tells advertisers it's more search than social

With a 50-billion-pins database, the platform is looking for search revenues. 

By Ian P. Murphy • Sept. 16, 2015

How the Path-to-Purchase Funnel Became Obsolete

Leveraging the mobile device is becoming a necessary tactic for brands in their ability to interact with the customer on their path-to-purchase.

Sept. 15, 2015

Retailers among the first to test Facebook's 'immersive' mobile ads

Mr. Porter, Michael Kors, and others are taking advantage of the native functionalities offered by the social networking site. 

By Ian P. Murphy • Sept. 8, 2015

Report: Apple Pay driving growth in contactless payments

Mobile wallets with contactless payments will double in number by the end of 2016, Juniper Research says. 

By Ian P. Murphy • Sept. 8, 2015

Fashion start-ups pass on big retailers to rally demand

Thanks to crowdfunding platforms, smaller apparel makers are using on-demand strategies to sell limited-run items, foregoing the need for some retail partnerships. 

By Ian P. Murphy • Sept. 3, 2015

Amazon's Dash button getting a push, adding more brands

The retailer isn’t saying how many Dash buttons have been ordered so far, but is making them available to all Prime members, essentially for free.

By Daphne Howland • Sept. 3, 2015

10 trends shaping the future of retail

The biggest challenges for retailers in 2015: New technologies, changing shopping habits, and the threat of disruptive competitors. 

By Kelsey Lindsey • Sept. 2, 2015

Neiman Marcus expands visual search function in app

The retailer's "Snap. Find. Shop" visual product search will help mobile users identify—and hopefully buy—items in more departments. 

By Ian P. Murphy • Sept. 2, 2015

Chrome to no longer support Flash ads

According to Google, the Flash replacement HTML5 offers better load speeds and lower battery consumption on mobile phones. 

By Ian P. Murphy • Sept. 1, 2015

Instagram adds to the square, rolls out horizontal and vertical formats

The move will likely enhance cross-platform campaigns in the photo-sharing app. 

By Ian P. Murphy • Aug. 31, 2015

Facebook's 'M' could bring voice-activated shopping to Messenger

The personal assistant, currently being tested in Facebook's Messenger app, could help accomplish tasks using human-trained AI. 

By Ian P. Murphy • Aug. 27, 2015

Women prefer to buy in-store, but digital gaining ground

74% of women surveyed said they use digital technologies to identify and research items before visiting a brick-and-mortar location to buy.

By Ian P. Murphy • Aug. 26, 2015

Top Amazon exec exits again, this time for Google

Jon McCormack spent a few weeks at Yahoo earlier this year, where his ideas to turn the company’s software unit around reportedly weren’t well received. But his return to Amazon didn't last long.

By Daphne Howland • Aug. 25, 2015