Holiday online sales could jump 16%: report

ComScore is optimistic about holiday retail sales, saying its research finds “American consumers ready to open their wallets.”

By Daphne Howland • Nov. 18, 2014

CVS opening health care innovation lab

The Boston-based hub will help the retailer expand its health care ventures with digital media and other technology development.

By Daphne Howland • Nov. 18, 2014

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Forrester: Mobile payments will almost triple in volume by 2019

Research shows that Apple Pay is helping usher in an age of mobile payments that many have been waiting for.

By Daphne Howland • Nov. 18, 2014

Sears introduces in-store reservation feature

Shop Your Way customers can now have their local Sears store set aside merchandise through the retailer’s app or website.

By Daphne Howland • Nov. 18, 2014

Target adds in-store features to shopping app

Maps, shopping lists, location services, and search are now live in time for the holidays.

By Daphne Howland • Nov. 18, 2014

Are flash sales just a flash in the pan?

The flash sales model appealed to plenty of people for a while. But these days most of them seem to be investors, not consumers.

By Daphne Howland • Nov. 17, 2014

Neiman Marcus hires first CISO

Sarah Hendrickson has been chief information security officer at Children’s Medical Center of Dallas for about a year.

By Daphne Howland • Nov. 13, 2014

Alibaba founder wants to take payments unit public

Jack Ma’s retail conglomerate had a massive IPO last month, and now he’d like one for Alipay. He’s also pretty happy about a proposed partnership with Apple Pay.

By Daphne Howland • Nov. 12, 2014

POS startup Revel Systems raises $100M in new funds

The company says it’s growing and may go public in a few years.

By Daphne Howland • Nov. 12, 2014

Robots, tablets and apps: In-store tech beyond payments

Although all the talk these days seems to be centered around mobile payments, some retailers are getting geek-tastic about other in-store technologies.

By Daphne Howland • Nov. 11, 2014

Postal Service latest victim of hacking attack

The breach affects mostly employees, but involves sensitive data like Social Security numbers, birth dates, addresses, and other information.

By Daphne Howland • Nov. 11, 2014

Obama strongly defends net neutrality

The president said it would be useful to regulate companies that control access to the Internet much like utilities.

By Daphne Howland • Nov. 11, 2014

How America's biggest retailers and shippers are preparing for the holiday season

The retail sphere is ramping up for this year's $616.9 million holiday season. 

By Kelsey Lindsey • Nov. 7, 2014

Home Depot says 53M emails compromised in breach

The theft was part of a hack uncovered in September, the largest retail credit-card breach on record.

By Daphne Howland • Nov. 7, 2014

Going abroad: 7 realities retailers should know before global expansion

Expanding to other countries can be a way to boost growth — but it can be trickier than retailers may realize.

By Daphne Howland • Nov. 6, 2014

Amazon hailing taxis for deliveries

The e-retail giant has been working with Flywheel’s taxi-hailing startup since the fall, sources told the Wall Street Journal.

By Daphne Howland • Nov. 6, 2014

Forrester: Holiday web sales will bring in $89B

Shoppers new to web and mobile shopping will help drive the spending growth online.

By Daphne Howland • Nov. 4, 2014

MasterCard testing payment wearable

The design includes a high-tech tap-to-pay function, with biometric sensors to keep the wearable from working unless it’s on your wrist.

By Daphne Howland • Nov. 4, 2014

RetailMeNot CFO steps down

The coupon site missed Q3 expectations and is disappointed with the number of sales made on its mobile site.

By Daphne Howland • Nov. 4, 2014

Taylor Swift pulls all her music from Spotify

Just when you thought the future of music retail was in streaming, one of the world’s most popular pop stars shakes it off. Are they ever, ever, ever going to get back together?

By Daphne Howland • Nov. 4, 2014

From catalog to success: The evolution of 3 retailers

There are multiple ways to make it in retail. Here, a look at three retailers' unique beginnings, and the transformations that ensued as the brands took off. 

By Alex Nowicki • Nov. 3, 2014

Amazon exec heads to Yahoo

Advertising executive Lisa Utzschneider, who has been with Amazon since 2008, will be Yahoo’s SVP of sales for the Americas.

By Daphne Howland • Nov. 3, 2014

Irish company beat Apple to 'iWatch' trademark

The Apple Watch, which much of the world except CEO Time Cook has called "iWatch," will launch in the spring, much later than anticipated.

By Daphne Howland • Nov. 3, 2014

'Alex from Target' an Internet sensation

In an example of the dizzying swiftness of viral meme proliferation, a tweet has made a retail worker into a worldwide heartthrob.

By Daphne Howland • Nov. 3, 2014

Should retailers accept Apple Pay?

Some big-name retailers are spurning the new mobile payment system in favor of one of their own. That might be a big mistake. 

By Daphne Howland • Oct. 31, 2014