Survey: Retailers using outdated tools to manage sourcing

Retail sourcing management needs to be brought into the 21st Century with new tools to manage their sourcing and supplier relationships, according to new research.

By Dan O'Shea • July 26, 2017

Study: Wearable payments on the way to mainstream

Smart wearables with payment capabilities could be a major wild card in the payments space in the next few years.

By Dan O'Shea • July 25, 2017

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How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

BJ’s Wholesale Club launches new mobile website

The company's new chief digital officer is making his mark with improvements aimed at making it easier for club members to manage memberships and save on purchases. 

By Dan O'Shea • July 25, 2017

Gen Z twice as likely to convert on mobile

The young generation is eager for digital content, but is more demanding when it comes to app functionality and personalized content.

By Cara Salpini • July 25, 2017

Samsung’s plans for Amazon Echo competitor clouded in doubt

As the smart speaker market heats up, recent reports suggest the company is no longer pursuing a smart speaker of its own to house virtual assistant Bixby.

By Dan O'Shea • July 24, 2017

Modiface eye-tracking tech increases Smashbox conversions by 27%

The company behind several brands' virtual try-on makeup apps is now using eye-tracking technology to provide retailers with customer experience insights.

By Dan O'Shea • July 24, 2017

J.C. Penney adopts Apple Pay in stores nationwide

The department store retailer is going the extra mile to integrate its credit card and loyalty program with the platform to encourage customer use.

By Dan O'Shea • July 24, 2017

Arcadia Group reportedly enabling in-store mobile ordering

More than 1,400 stores across the company's seven brands, including Topshop and Dorthy Perkins, have been outfitted with iPads enabled with mobile ordering capabilities.  

By Dan O'Shea • July 24, 2017

Rakuten Viber acquires mobile commerce partner

Rakuten Viber rolled out an Instant Shopping feature, a key technology developed by the year-old startup it now owns, Chatter Commerce.

By Dan O'Shea • July 23, 2017

Conduent earns facial recognition patent to measure shopper satisfaction

The technology, which identifies a person’s eyes from video camera footage to better understand facial expressions, is being patented just after reports surfaced that Walmart is seeking to patent similar tech.

By Dan O'Shea • July 23, 2017

Amazon pays publishers, influencers to post on Spark

The e-commerce giant is seeking more content for its shopping-oriented social network.

By Robert Williams • July 21, 2017

EBags, 1-800-Flowers among brands added to Ibotta’s Mobile Marketplace

The marketplace concept is coming to mobile with a growing stable of brands, courtesy of Ibotta and its partner Button.

By Dan O'Shea • July 20, 2017

Destination XL makes a big and tall push onto mobile

The specialty apparel retailer launches its first app, one that favors practicality over glitz.

By Dan O'Shea • July 20, 2017

Amazon acquires comparison search firm Graphiq with Alexa in mind

As Amazon continues to expand Alexa's value, the e-commerce giant buys a company that enhances its search functionality.

By Dan O'Shea • July 20, 2017

The real cost of convenience

The $5 billion meal delivery market is exploding with options but profits can be elusive. Deliv CEO Daphne Carmeli breaks down costs and solutions to this problem.

By Daphne Carmeli • July 20, 2017

Target kills Cartwheel Perks

The savings application, which is being rolled into Target's main app, will retain discounts and third-party coupons.

By Daphne Howland • July 20, 2017

Report: Walmart developing facial-recognition tech

The retailer is looking to the technology to monitor shopper dissatisfaction and improve the store experience. 

By Dan O'Shea • July 19, 2017

Amazon app users can reportedly pay using TGI Friday account info

The company is getting closer to expanding Amazon Payments across retail with a new feature that allows users to order and pay for items at third-party merchants on its app.

By Dan O'Shea • July 19, 2017

Survey: 25% of households use chatbots daily

A study from 3C Interactive paints a different picture of the chatbot trend from other recent studies, but that doesn’t necessarily mean chatbot usage is suddenly booming.

By Dan O'Shea • July 19, 2017

Amazon launches Spark, a shoppable social content feed

The company is dipping its toe into the social media pool with Spark, a feed in which users can "smile" at other users' posts and run product searches on items in photos.

By Dan O'Shea • July 18, 2017

NewStore lands $50M to fuel mobile expansion

Demandware founder Stephan Schambach's latest startup will use the funding to support its "Streaming Retail" mobile commerce vision.

By Dan O'Shea • July 18, 2017

Walmart opens massive e-commerce fulfillment center

The new center is part of the retailer's broader effort to ramp up digital operations and challenge Amazon.

By Dan O'Shea • July 18, 2017

Target +Techstars welcomes second wave of startups

Startups ranging from a meal delivery kit company to an online tailor service head to Minneapolis for a three-month program. 

By Corinne Ruff • July 18, 2017

Amazon Prime Day’s top tech successes: Echo and mobile

Technology devices registered big wins on Amazon Prime Day as mobile use skyrocketed.

By Cara Salpini • July 18, 2017

Nordstrom hones Snapchat strategy for annual anniversary sale

Snapcodes printed on coffee cups, catalogs, ad materials and at in-store locations unlock a custom branded lens. 

By David Kirkpatrick , Natalie Black (Koltun) • July 18, 2017