Amazon reportedly closing in on Alexa-powered paid voice search

Consumer Intelligence Research Partners indicates that 8.2 million U.S. Amazon customers now have Alexa-enabled Echo devices, and about two-thirds use the devices for information queries, including searches.

By Dan O'Shea • Jan. 23, 2017

How retailers can steer clear of ADA lawsuits

Core retail technologies can present accessibility problems for shoppers who are blind or visually impaired. But merchants can reduce the risk of legal action.

By Sue J. Stott, Amanda J. Beane and Jill L. Ripke • Jan. 23, 2017

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Amazon rolls out Prime Surprise Sweets via Dash program

Each Prime Surprise Sweets box costs $18 and contains a random assortment of small-batch candy made by artisans from across the U.S.

By Dan O'Shea • Jan. 22, 2017

Sears unveils IBM Watson-driven AI tire shopping app

Digital Tire Journey leverages Watson's Natural Language Classifier service to help auto owners obtain recommendations that take into account their personal needs and driving habits.

By Dan O'Shea • Jan. 22, 2017

Flirtey lands $16M in new funding to feed drone delivery ambitions

The startup has already demonstrated its delivery capabilities in partnership with 7-Eleven, but it now faces more competition in the space.

By Dan O'Shea • Jan. 19, 2017

5 technologies reshaping retail in 2017

Robotics and drone delivery are just two of the innovations poised to wield greater influence on retail operations this year.

By Dan O'Shea • Jan. 19, 2017

Amazon reportedly in search of creative chief for VR commerce plans

The chief will "envision the future of Amazon’s VR solutions and guide our creative and technical teams to produce compelling, world-class experiences," the ad reads.

By Daphne Howland • Jan. 19, 2017

Nordstrom CIO next to go as tech team reshuffle continues

The announcement of Dan Little's pending exit comes just two weeks after the departure of CTO Kumar Srinivasan.

By Daphne Howland • Jan. 19, 2017

Postmates, DoorDash testing Starship's squat delivery robot

The six-wheel robots can carry up to a 40 lb. load and travel at up to four miles per hour over short distances along sidewalks or streets.

By Dan O'Shea • Jan. 18, 2017

Equinox embeds support for Android Pay into all terminals

The terminal provider also claimed to be first to bring the latest version of the Google-backed payment solution to all its product lines, including the L5300 multi-lane terminals used by drugstore chain Walgreens.

By Dan O'Shea • Jan. 18, 2017

Adobe debuts new omnichannel capabilities for retailers

The new Fluid Experiences for Retail capability allows retailers to develop and manage omnichannel experiences across touchpoints such as in-store associate apps, social channels and smart screens. 

By Dan O'Shea • Jan. 17, 2017

Kroll: More than 80% of businesses were fraud victims over last year

Current and former employees are the most common perpetrators of fraud, cyber and security incidents, according to risk solutions provider Kroll's Annual Global Fraud and Risk Report.

By Dan O'Shea • Jan. 17, 2017

How robots in stores could revolutionize the customer experience

Here’s what happens when a salty journalist meets Pepper the humanoid at NRF's Big Show 2017.

By Jason Ankeny • Jan. 17, 2017

Amazon reportedly seeks FCC approval for wireless tests at Seattle HQ

Amazon has asked to conduct wireless technology tests at its Seattle headquarters and one of its customer service facilities elsewhere in Washington.

By Dan O'Shea • Jan. 16, 2017

Intel launches store management platform, pledges $100M retail investment

The investment is aimed at helping retailers achieve more efficient store environments with an assist from the Internet of Things.

By Dan O'Shea • Jan. 16, 2017

Cloverleaf uses Emotion AI to measure shopper sentiment via store shelves

The shelfPoint solution uses small LCD strips placed along a store shelf that measure shopper engagement and response, putting the sentiments measured into emotional buckets.

By Dan O'Shea • Jan. 12, 2017

Verifone, FIS team to let consumers pay for purchases with rewards points

When shoppers present a loyalty-linked card payment on a Verifone device, it will prompt them if enough points are available to pay for items.   

By Dan O'Shea • Jan. 12, 2017

Wal-Mart tries Scan and Go again to bypass checkout lines

The relaunched smartphone app only works at the mega-retailer's Rogers, AR location, but could revolutionize the way people shop across all of its stores.

By Keith Loria • Jan. 12, 2017

DC first US city to test droid food delivery

Autonomous delivery methods, either by flying or ground-based drones, are popping up more frequently in the wake of successful tests.

By David Kirkpatrick • Jan. 12, 2017

Target accepting applications for next Techstars retail accelerator program

More than 150 mentors gave more than 500 hours of their time and expertise to selected retail tech startups during the first round of the program.

By Dan O'Shea • Jan. 11, 2017

PayPal taps into Discover's tokenization, Cashback Bonus program

The new agreement allows Discover cardholders to use their Cashback Bonus at PayPal's online and mobile merchant partners.

By Dan O'Shea • Jan. 11, 2017

NRF: Retail's Big Show

iQmetrix is powering a significant shift in retail – one that’s helping retailers redefine the in-store experience.

Jan. 11, 2017

Instacart under fire from personal shoppers over pay changes

Shoppers are complaining that changes in tipping and pay rate policies have left them making less money than before.

By Dan O'Shea • Jan. 10, 2017

Nike debuts Paul George signature shoe this week

The PG1's debut coincides with George's Indiana Pacers taking on the Denver Nuggets in a special NBA game tipping off in London.

By Dan O'Shea • Jan. 10, 2017

7 trends that will disrupt and define retail in 2017

As the dust settles from a record-shattering holiday shopping season, the retail industry turns its focus to a new year — along with new opportunities and challenges. Here’s what you can expect.

By Jason Ankeny • Jan. 10, 2017