Shyft raises $6.5M to fuel workforce management app

The platform enables retail and service employees to easily swap work shifts.

By Dan O'Shea • Nov. 16, 2018

Walmart exploring delivery via driverless vehicle

The retail giant is teaming with Ford and Postmates to inch a little closer to the concept of a driverless vehicle delivering groceries to customer homes.

By Dan O'Shea • Nov. 15, 2018

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Apple's e-commerce leads all US retailers in cybersecurity

The Naughty and Nice list from LastPass ranked the best and worst online retailers in terms of security. 

By Dan Alaimo • Nov. 15, 2018

How retailers can tell stories by reading emotions

An emotionally engaging story about a product can lead to sales. But how do retailers know whether or not shoppers like what they hear, writes Dan O'Shea, a contributor to Retail Dive.

By Dan O'Shea • Nov. 15, 2018

Many shoppers say marketing emails aren't effective on mobile

Promotional emails may not be designed for an era in which 70% of consumers are using smartphones to view them, according to a new survey.

By Dan O'Shea • Nov. 14, 2018

Will AI really move the needle for retailers?

Improving the digital experience for consumers is important. Retailers are turning to technology to fill the gaps.

Nov. 14, 2018

JD.com racks up $23B during Singles Day

Self-created sales events are huge successes for Alibaba and Amazon, but others like JD.com, Target and Walmart also tag along for big gains.

By Dan Alaimo • Nov. 13, 2018

EBay teams with Handy, Porch, InstallerNet on product assembly

Partnering with installation and assembly companies could give the online marketplace a leg up by extending more value to customers.

By Dan O'Shea • Nov. 13, 2018

42% of holiday shoppers turning to mobile this year

Almost three-quarters of shoppers will head to physical stores this season too, according to a study by Citi Retail Services.

By Dan O'Shea • Nov. 12, 2018

Walmart to open an in-store AI lab

The retailer is exploring how artificial intelligence can be used for both store associate and customer-facing applications.

By Dan O'Shea • Nov. 12, 2018

Bluefly, NeWants team up on gamified shopping platform

Tech, home and lifestyle products are discounted through socially-driven flash sales. 

By Dan O'Shea • Nov. 12, 2018

Zara expands online sales to 106 more countries

The fast-fashion retailer is expanding its e-commerce presence amid a changing apparel sector, with a goal of being available worldwide by 2020.

By Dan O'Shea • Nov. 9, 2018

LVMH forms partnership for cross-border payments help

Swift's global payments innovation cross-border messaging platform should help the fashion house manage and support international transactions.

By Dan O'Shea • Nov. 8, 2018

Nordstrom taps cloud platform to streamline wholesale buying

The retailer's partnership with NuOrder aims to improve the wholesale and assortment selection process.

By Dan O'Shea • Nov. 7, 2018

NCR acquires StopLift to combat self-checkout theft

The point-of-sale manufacturer plans to integrate StopLift AI technology, which analyzes security video, with its own POS systems.

By Dan Alaimo • Nov. 7, 2018

Amazon 4-star opens in Berkeley, California

The store is the company's third of its kind to open in the last two months.

By Dan Alaimo • Nov. 6, 2018

Walmart, Microsoft building 'cloud factory' in Austin

The two corporate giants are taking the next step in a long-term partnership, bringing together tech talent from both firms under Walmart's roof.

By Dan O'Shea • Nov. 5, 2018

Walmart app debuts AR scanner for product comparisons

The retailer has developed a feature for its app that enables shoppers to check prices and other information.

By Dan Alaimo • Nov. 5, 2018

Amazon, Western Union partner on global payments

The e-commerce giant aims to allow global shoppers to pay for their purchase in-person and in their own currencies.

By Dan O'Shea • Nov. 4, 2018

UK tech retailer expands to Neiman Marcus, Nordstrom

Soda Says, a women-focused tech retailer, is delving into a marketplace once dominated by Brookstone.

By Dan Alaimo • Nov. 2, 2018

Visa, Hudson Yards partner to showcase contactless cards

The credit card company has been looking to light a fire under contactless card payments in the U.S., and a new partnership with New York City's Hudson Yards project could help.

By Dan O'Shea • Nov. 1, 2018

Amazon, home builder partner for Alexa home installations

The e-commerce giant and TRI Pointe Group joined forces to install smart devices in new homes across the country.

By Dan Alaimo • Nov. 1, 2018

Half of mobile shoppers spend less than 3 minutes on sites

Retailers need to move mobile customers through the shopping process quickly and get them to add to cart or risk losing them, said a Mobify report.

By Dan Alaimo • Oct. 31, 2018

Amazon Go is attracting return shoppers, long visits

Shoppers are going, staying for a while and going back, according to new research from inMarket on the cashierless concept's consumer traffic. 

By Dan O'Shea • Oct. 31, 2018

5 issues most likely to cause holiday e-commerce outages

Sluggish third-party components, overburdened APIs and ill-equipped servers are leading issues threatening website performance, according to Catchpoint.

By Dan O'Shea • Oct. 30, 2018