Sephora, Estée Lauder debut shoppable makeup try-ons on Pinterest

The social platform's new Try On feature uses augmented reality and works with Lens, the image-sharing app's visual search tool.

By Robert Williams • Jan. 28, 2020

Retailers see 42% of online sales from mobile devices, study says

Almost two-thirds of retailers said they're integrating mobile tech into e-commerce, but only 14% described themselves as a "mobile-first" organization.

By Robert Williams • Jan. 28, 2020

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Discovery is lost in e-commerce. How can grocers improve?

The concept is core to bigger baskets and impulse buys online, but most companies have missed the mark, experts say. 

By Jessica Dumont • Jan. 28, 2020

David's Bridal launches digital wedding planning tools

The rollout of new features comes as the retailer undergoes tech and leadership changes. 

By Tatiana Walk-Morris • Jan. 27, 2020

New York City bans cashless stores

New York City is the latest locale in the U.S. to ban cash-free stores, joining Philadelphia, San Francisco and New Jersey.

By Julie Littman • Jan. 24, 2020

Over half of retailers will increase 2020 social media ad budgets, study says

Facebook, retailers' biggest priority, has added more e-commerce features to better woo these marketers.

By Robert Williams • Jan. 24, 2020

Human interaction is still king for consumers shopping in-store

While retailers are investing more in in-store technologies, a Sensormatic Solutions survey found that the adoption rate for some remains low.

By Tatiana Walk-Morris • Jan. 23, 2020

Sally Beauty builds out its digital leadership team

The new hires, who are seasoned retail vets with experience at Ulta Beauty and Walmart, are part of a larger tech and social media effort for the company.

By Tatiana Walk-Morris • Jan. 23, 2020

Digital styling platform StyleBox announces beta launch

The company took aim at competitors in the space, claiming its service does not use AI to "fully replace humans or put stylists behind the scene."

By Tatiana Walk-Morris • Jan. 23, 2020

"Expanding the boundaries of lighting"™ – The evolution of lighting as a platform to create enhanced retail experiences

How lighting networks deliver real business impact beyond energy savings.

By Audwin Cash • Jan. 23, 2020

3 retail supply chain fails of 2019 and how to avoid them in 2020

Supply chains struggled with technology integrations in 2019. Experts believe the ability to bounce back from a crisis will be essential for modern managers. 

By Emma Cosgrove • Jan. 22, 2020

David’s Bridal unveils concierge chatbot Zoey

The technology helps iPhone users book appointments and can free up employees to spend more time interacting with customers in stores.

By Robert Williams • Jan. 22, 2020

7 hot mobile trends for 2020

From TikTok to improving in-store tech for employees, here's what's on the horizon for retailers. 

By Tatiana Walk-Morris • Jan. 22, 2020

Rethinking category management

The new retail landscape requires a change from category advisor to shopper expert.

Jan. 21, 2020

Google unifies apparel shopping on mobile search

The company won't charge retailers and brands to be included in a new search section, which includes products from more than 1 million online shops.

By Robert Williams • Jan. 17, 2020

Shoppers want to use mobile payment in stores

Mobile wallet adoption is on the rise, but U.S. retailers have been slower to adopt the technology than companies in other parts of the world, a study found.

By Krishna Thakker • Jan. 17, 2020

Target CIO: Build what will provide a competitive advantage, buy the rest

"You can't go anywhere and buy Target.com off the shelf," said CIO Mike McNamara, while speaking at NRF.

By Samantha Schwartz • Jan. 17, 2020

Belk harnesses AI to manage inventory

As the department store used SAS Analytics to square orders with demand, margins improved, Vice President Tim Carney said at the NRF's Big Show.

By Daphne Howland • Jan. 16, 2020

Stein Mart introduces 'smart button' for BOPIS shoppers

Aimed at connecting pick-up customers and associates, the move is the retailer’s latest effort to revamp its operations and customer experience. 

By Tatiana Walk-Morris • Jan. 16, 2020

Holiday shoppers spent more than $50B via smartphone

Mobile accounted for 84% of the season's e-commerce growth, according to a new report by Adobe. 

By Tatiana Walk-Morris • Jan. 16, 2020

Lily AI secures funding to expand personal recommendation tech

The startup raised $12.5 million to understand consumers' preferences and how they feel when they shop.

By Kaarin Moore • Jan. 15, 2020

Walmart opens cashierless store in Florida

The Neighborhood Market location features the Check Out With Me service and expanded self-checkout lanes with employees on hand to assist.

By Lauren Manning • Jan. 15, 2020

Microsoft tailors collaboration tools to underserved front-line workers

At Mattress Firm, the shift to Microsoft Teams responded to an organic adoption of communication platforms from front-line employees, said CIO Jon Sider.

By Roberto Torres • Jan. 15, 2020

H&M's AI operation helps make its supply chain more sustainable

With precisely honed demand forecasts, supply chains can use only the resources they need and no more.

By Emma Cosgrove • Jan. 15, 2020

How Starbucks uses AI to counter mobile’s isolating effect

At NRF's Big Show, CEO Kevin Johnson shared why the chain is embracing artificial intelligence to compensate for some of mobile's downsides.

By Chantal Tode • Jan. 14, 2020