Operations


  • Customer with water in his cart is shown shopping inside a Costco store.
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    Joe Raedle via Getty Images
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    Stores remain dominant, even as digital, AI shopping grows

    Physical retail is still the most popular channel to shop, but as AI tools become more prevalent, retailers will need to rethink in-person offerings, EY’s Jon Copestake says.

    By Kristen Doerer • July 8, 2025
  • White House Press Secretary, Karoline Leavitt
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    Andrew Harnik via Getty Images
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    Trump rolls out reciprocal tariffs for Japan, South Korea, others

    The U.S. detailed the rates it will impose on imports from certain countries starting Aug. 1 in identical letters shared by the president Monday.

    By Philip Neuffer • Updated 17 hours ago
  • Trendline

    Digital innovation and technology trends in retail

    Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

    By Retail Dive staff
  • Headshot of Cynthia Williams
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    Courtesy of Hasbro
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    Funko CEO exits after a little over a year

    In the interim, the toy company appointed Michael Lunsford, who said it has "yet to achieve the full potential of Funko."

    By July 8, 2025
  • Treasury Secretary Scott Bessent speaks to reporters at the U.S. Capitol on June 27, 2025.
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    Al Drago via Getty Images
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    US preps for August return of country-specific reciprocal tariffs

    The Trump administration plans to reinstate the levies Aug. 1 after alerting individual trading partners of their specific duty rates starting Monday.

    By Philip Neuffer • July 8, 2025
  • The inside of Chamos' reimagined store concept.
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    Permission granted by Champs
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    As Champs reimagines stores, mall convenience meets e-commerce perks

    The sports retailer’s new store concept uses technology for an experience that blends its digital and physical channels.

    By Bryan Wassel • July 8, 2025
  • Levi's storefront
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    Kaarin Moore/Retail Dive
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    Levi Strauss to lay off hundreds with Kentucky distribution center closure

    The company is changing its distribution strategy from an owned model to a mix of owned and third-party operated centers.

    By July 7, 2025
  • A small sailboat passing by a massive container ship.
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    Mario Tama via Getty Images
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    The retail inventory method vs. cost accounting in the tariff era

    Wild swings in margin estimates under RIM calculations led Walmart executives to pull their profit guidance in May.

    By July 7, 2025
  • A retail storefront. The storefront sign reads "Academy Sports + Outdoors
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    Courtesy of Academy Sports and Outdoors
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    Academy Sports and Outdoors eases tariff pressure with multilevered strategy

    The retailer in Q1 frontloaded $85 million in evergreen products like bicycles to offset duty-driven product cost increases.

    By Kelly Stroh • July 7, 2025
  • A Sephora-branded vehicle
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    Courtesy of Sephora
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    Sephora taps Lyft to deliver customers to its stores

    In a promotion that overlaps with Amazon's Prime Day, the ride-share company is giving out ride credits to bring shoppers to the beauty retailer’s locations.

    By Howard Ruben • July 2, 2025
  • Front view of a Best Buy store in Milpitas, California, on Feb. 20, 2024.
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    hapabapa via Getty Images
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    Best Buy taps Walgreens CIO to lead its tech organization

    Neal Sample will succeed Brian Tilzer, who served as the electronics retailer’s chief digital, analytics and technology officer for seven years.

    By Matt Ashare • July 2, 2025
  • Two people walk by a Bed Bath & Beyond store on a cloudy day.
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    Daphne Howland/Retail Dive
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    Francesca’s veteran joins Kirkland’s as CFO amid transition to ‘Brand House Collective’

    Andrea Courtois, who also had financial roles at La Senza, Lane Bryant and Lands’ End, replaces longtime Kirkland's executive Mike Madden.

    By July 1, 2025
  • A closeup of a phone homescreen showcasing the Temu and Shein apps.
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    Stock via Getty Images
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    Customers are ditching Shein and Temu. Can Amazon win them over?

    Third-party sellers that fulfill orders through the e-commerce giant’s network may stand to gain as the fast-fashion giants face heightened tariffs.

    By Laurel Deppen • July 1, 2025
  • The outside of a Home Depot store
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    Brandon Bell via Getty Images
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    Home Depot goes after pro market with $4.3B acquisition

    The retailer has inked a deal for its SRS Distribution subsidiary to acquire GMS, which specializes in drywall, ceilings and steel framing.

    By June 30, 2025
  • A Rocksbox location in SoHo.
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    Courtesy of Rocksbox
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    Rocksbox eyes national brick-and-mortar expansion

    The jewelry company, which first launched as a subscription service, recently opened a store in New York's SoHo shopping district.

    By June 30, 2025
  • a Sportsman's Warehouse storefront
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    Retrieved from Sportsman's Warehouse on June 23, 2025
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    Sportsman’s Warehouse to pull forward holiday shipments to skirt tariffs

    The retailer is focused on buying core items while cutting SKUs to battle market uncertainty and simplify its assortment.

    By Kelly Stroh • June 30, 2025
  • A person walks in front of a Nike store.
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    Kevin Frayer/Getty Images via Getty Images
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    As revenue falls 10%, Nike preps for $1B tariff hit

    At the same time, the brand is restructuring teams around key sports and touted “significant progress” on rightsizing its classic footwear franchises.

    By June 27, 2025
  • Exterior shot of a Spirit Halloween store.
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    Courtesy of Spirit Halloween
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    Column

    The Weekly Closeout: J. Jill names chief merchant as Spirit Halloween resurrects seasonal hiring

    Courtney O’Connor, formerly head of merchandising at Club Monaco, joins Monday. Meanwhile, the spooky store plans to bring on 50,000 employees.

    By Retail Dive Staff • June 27, 2025
  • A bay window of a home goods shop.
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    Daphne Howland/Retail Dive
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    Parachute to close 19 stores this year, shift away from ‘massive storefronts’

    The home linens brand plans to focus on partnerships with major retailers, including Target, though it will maintain seven storefronts.

    By Dani James • June 27, 2025
  • Two boxes with Nike swoosh marks on them against a black background.
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    Courtesy of Nike
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    Nike Virtual Studios vice president exits

    Ron Faris has left the company to take a role at Disney as Nike has pulled back from some of its virtual efforts.

    By June 27, 2025
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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: Saks Global, Amazon and the state of luxury

    Fashion Dive Senior Editor Lara Ewen joins to talk about the latest tie-up between the department store conglomerate and the e-commerce giant.

    By Retail Dive Staff • June 26, 2025
  • A drugstore entrance.
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    Daphne Howland/Retail Dive
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    Walgreens swings to a loss ahead of Sycamore acquisition

    Store closures and weak front-of-store comps led to a retail sales decline in Q3, but U.S. pharmacy and international sales were strong.

    By June 26, 2025
  • A Neiman Marcus storefront in downtown Chicago
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    Kaarin Moore/Retail Dive
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    Stores veteran departs as Saks Global further streamlines operations

    Larry Bruce, who was at Neiman Marcus for nearly a decade before jumping to Saks Fifth Avenue in 2003, is leaving the luxury conglomerate.

    By June 25, 2025
  • Sam's Club
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    Courtesy of Sam's Club
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    How Sam’s Club sees fresh food, digital tools fueling its ambitious growth plans

    The Walmart-owned retailer is enhancing its shopping experience with sushi, automated receipt checks and a new app platform, its CFO said.

    By Catherine Douglas Moran • June 25, 2025
  • A Walmart storefront showcases its refreshed brand identity, with a new typeface and the spark logo set apart as a standalone asset.
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    Permission granted by Walmart
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    Walmart tests dark stores

    As the retailer accelerates its delivery efforts, the brick-and-mortar locations will fulfill online orders — but are not open to the public. 

    By June 25, 2025
  • The outside of a standalone Ulta Beauty store.
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    patty_c via Getty Images
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    Ulta Beauty CFO Paula Oyibo exits

    Controller Chris Lialios will take over in the interim as the retailer searches for a replacement. No reason was given for the departure.

    By June 25, 2025