Operations


  • A black shirt labeled Armani is counterfeit as evidenced by the misspelling of the brand name on the tag.
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    "A counterfeit Giorgio Armani t-shirt" by Max Ronnersjö is licensed under CC BY 3.0 / Edited by Nate Delesline/Retail Dive
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    AAFA pushes again for Facebook, Instagram to join the notorious markets list

    One association member said Meta’s social platforms “pose the most significant threat” to its IP and brand integrity of any global platform.

    By Oct. 4, 2024
  • Belk storefront.
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    Kaarin Vembar/Retail Dive
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    Column

    The Weekly Closeout: Belk unveils fresh board of directors and Finish Line to disappear

    The regional department store has a new board while the athletics brand’s stores are being rebannered as JD locations. 

    By Retail Dive Staff • Oct. 4, 2024
  • A Target employee completes an in-store checkout purchase and hands a customer a receipt. Explore the Trendline
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    Permission granted by Target
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    Trendline

    The state of retail operations

    The daily activities of running retail have changed since the pandemic, with some systems elevating the shopping experience and others falling away entirely. 

    By Retail Dive staff
  • Person holding a mobile phone with the Poshmark website pulled up.
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    Courtesy of Poshmark
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    Poshmark slashes seller fees

    The move comes a few months after rival resale marketplace Mercari cut fees entirely, eliminating a major source of seller frustration.

    By Oct. 4, 2024
  • Dockworkers strike outside of the Port of Newark in Elizabeth, New Jersey.
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    Spencer Platt via Getty Images
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    ILA port strike ends through tentative deal

    The agreement, which extends the parties’ master contract, comes three days after the strike disrupted East and Gulf Coast ports.

    By Alejandra Carranza • Oct. 4, 2024
  • An Amazon worker places a delivery on a residential porch
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    Permission granted by Amazon
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    Amazon wants to hire 250K for the holidays again

    For the second consecutive year, the company is planning a major round of hiring to sustain its operations during retail's busiest quarter.

    By Oct. 3, 2024
  • A red Levi's tab sign against a bright blue sky.
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    Daphne Howland/Retail Dive
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    As Levi’s pivots to DTC, Dockers may be sold

    CEO Michelle Gass said the khakis business “has underperformed for some time” and the company wants to focus on its denim and Beyond Yoga brands.

    By Oct. 3, 2024
  • Journeys store front
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    "Journeys" by Bentley Mall is licensed under CC BY 1.0 / Edited by https://commons.wikimedia.org/w/index.php?title=User:BentleyMall&action=edit&redlink=1/Retail Dive
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    Genesco taps Tupperware vet as CFO

    Sandra Harris will oversee the company’s accounting, financial planning and analysis, investor relations, treasury, procurement and tax functions.

    By Howard Ruben • Oct. 3, 2024
  • Outdoor clothing on display racks inside a store
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    Courtesy of The North Face
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    The North Face expands secondhand program

    The brand’s Renewed program now allows customers to return used items online and in stores in exchange for credit.

    By Lara Ewen • Oct. 3, 2024
  • Blue, red and purple store sign saying Patagonia
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    Michael M. Santiago / Staff via Getty Images
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    Patagonia lays off 41 following corporate restructuring

    CEO Ryan Gellert said “some parts of our company need to be shaped differently” to position the business for the future.

    By Oct. 2, 2024
  • A black-and-white closeup portrait of a person with short hair wearing a dark shirt.
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    Courtesy of Everlane
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    Fear of God, Pacsun veteran to lead Everlane

    Alfred Chang will take over as chief executive nearly a year after Andrea O’Donnell left the post to join footwear retailer Designer Brands.

    By Oct. 2, 2024
  • A Nike storefront at The Grove shopping center in Los Angeles, California.
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    Cara Salpini/Retail Dive
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    Nike CFO notes that ‘a comeback at this scale takes time’ as revenue falls 10%

    With a new CEO set to take over, the sportswear giant pulled its guidance for the year and stressed the actions it’s already taking to reset the business.

    By Oct. 2, 2024
  • Martha Stewart holds a football in a baking dish in a JCPenney ad
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    Courtesy of JCPenney
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    J.C. Penney names consulting chief marketing officer to bolster turnaround plan

    Veteran marketer Marisa Thalberg describes the 122-year-old retailer as “ripe for brand reinvigoration.”

    By Peter Adams • Oct. 2, 2024
  • Estée Lauder shuffles North America leadership

    Group President Mark Loomis will retire, with Tara Simon and Amber English succeeding him in the region as president and president of digital and online, respectively.

    By Howard Ruben • Oct. 2, 2024
  • A photo of a gas station and convenience store. Both the fuel canopy and store read "Circle K."
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    Permission granted by Circle K
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    Circle K adds e-commerce tools to 800 franchised stores

    Lula Commerce also named a new president and chief revenue officer as demand for c-store delivery grows.

    By Jessica Loder • Oct. 2, 2024
  • Glossier CEO Kyle Leahy speaking during the National Retail Federation's Big Show in January 2024.
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    Courtesy of The National Retail Federation
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    Top retail conferences in 2025

    Topics this year include AI, consumer trends and brand loyalty.

    By Oct. 1, 2024
  • The brand name PetSmart, written as one word, with "pet" in red and "smart" in blue, is the banner on the outside of a store with a white clapboard entrance.
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    Daphne Howland/Retail Dive
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    PetSmart CEO steps down to lead Signet Jewelers

    J.K. Symancyk left the pet retailer on Monday, and was announced as the chief executive of Signet on Tuesday.

    By Oct. 1, 2024
  • Shot of CVS Pharmacy logo
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    Mario Tama via Getty Images
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    CVS to lay off 2,900 employees amid reports of strategic review

    CVS is cutting 1% of its workforce as the healthcare behemoth pursues a massive cost-cutting plan — including a potential breakup of its businesses, according to reports.

    By Rebecca Pifer • Oct. 1, 2024
  • Interior store shot of Bath & Body Works with counters full of products.
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    Courtesy of L Brands
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    Bath & Body Works expands fabric care collection to all US stores

    The collection features laundry detergent and scent boosters, and the company hinted at further home fragrance products in the future. 

    By Tatiana Walk-Morris • Oct. 1, 2024
  • Dockworkers at a ocean port terminal,
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    Spencer Platt via Getty Images
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    ILA strike begins, disrupting East and Gulf Coast ports

    Without a new port labor deal, the International Longshoremen’s Association instructed its members to halt work after midnight Tuesday.

    By Alejandra Carranza • Oct. 1, 2024
  • Models in sporty attire walk down a runway.
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    JP Yi via Getty Images
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    LVMH sells Off-White to Bluestar Alliance

    The New York-based brand management company said the acquisition allows it to build on the legacy of label founder Virgil Abloh, who died in 2021.

    By Lara Ewen • Oct. 1, 2024
  • A Walmart employee handles a crate in a market fulfillment center.
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    Courtesy of Walmart
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    Here’s how retailers are staffing up for the 2024 holiday season

    With e-commerce expected to surge once again, extra fulfillment center workers are just as critical as store staff for many.

    By Retail Dive Staff • Updated Oct. 4, 2024
  • Trees with bare branches on each side of a crafts store.
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    Courtesy of Hobby Lobby
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    Hobby Lobby to raise starting pay to $19.25 per hour

    The arts and crafts retailer has continued opening stores despite inflation's effects on consumer discretionary spending.

    By Sept. 30, 2024
  • Headshot of Elliott Hill
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    Courtesy of Nike
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    5 of the biggest CEO moves to hit retail this year

    From longtime company veteran departures to executives switching sectors, here’s a look at some of the retailers that have shuffled the top spot in 2024.

    By Sept. 30, 2024
  • Spirit Halloween storefront.
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    The image by Mike Mozart is licensed under CC BY 2.0
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    Spirit Halloween partners with Uber for on-demand delivery

    Consumers can access same-day delivery on the specialty retailer’s products across the Uber Eats, Postmates and Uber apps.

    By Howard Ruben • Sept. 30, 2024
  • Customer with water in his cart is shown shopping inside a Costco store.
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    Joe Raedle via Getty Images
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    Costco CFO targets lower prices amid ‘effectively flat’ inflation

    The big-box retailer lowered the cost of its store brand items as high food prices become a hot-button issue in the presidential election.

    By Maura Webber Sadovi • Sept. 30, 2024