Operations

  • A white store with a Macy's banner and red store, with a "Now Open" sign on the windows.
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    Courtesy of Macy's
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    Macy’s sets out to triple its off-mall fleet in less than 2 years

    As its smaller format shows promising results, the department store is shifting gears. Closing more mall-based anchors may be inevitable.

    By • Oct. 3, 2023
  • A blurry figure walking into a store.
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    Courtesy of Amazon
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    Deep Dive

    Is Amazon just another retailer? The Federal Trade Commission doesn’t think so.

    The e-commerce giant and others skeptical of the commission’s antitrust claims say the FTC has an uphill court battle, in part because Amazon’s behavior is just old-fashioned retail.

    By • Oct. 3, 2023
  • Explore the Trendline➔
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    Pexels; Adrianna Calvo
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    Trendline

    The latest in experiential retail

    With customers returning to in-store shopping, retailers are testing out new store concepts, exiting others and otherwise refining their brick-and-mortar touchpoints.

    By Retail Dive staff
  • Walmart storefront.
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    Kaarin Vembar/Retail Dive
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    Walmart’s chief sustainability officer talks ESG priorities, challenges

    In an increasingly politicized environment, the retailer is relying on a three-part litmus test to assess climate, labor and social issues, Kathleen McLaughlin said at a Goldman Sachs event.

    By Catherine Douglas Moran • Oct. 3, 2023
  • Three people wearing bridesmaid dresses stand together. The person in the center holds a cake.
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    Retrieved from Birdy Grey on February 24, 2023
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    Birdy Grey builds out C-suite with new COO, CTO hires

    The DTC bridal brand brought on a new operating chief following Eloquii co-founder Steve Zawada's exit in June after about six months.

    Oct. 2, 2023
  • White store sign saying Yankee Candle in black letters
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    Daphne Howland/Retail Dive
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    Newell Brands, former CEO to pay fines over SEC charges of misleading investors

    The Yankee Candle owner will shell out $12.5 million in a settlement as it continues to suffer sales and profit declines.

    By • Oct. 2, 2023
  • A person wearing sunglasses pushes a baby in a store cart.
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    Daphne Howland/Retail Dive
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    Walmart scraps degree requirements for some corporate jobs

    The move reflects a broader focus on skills among employers nationwide.

    By Kate Tornone • Oct. 2, 2023
  • The eBay logo is displayed outside company headquarters.
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    Justin Sullivan via Getty Images
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    DOJ files lawsuit against eBay for violating Clean Air Act

    The online retailer is being accused of the sale of illegal aftermarket defeat devices, which increase auto pollution emissions and harm public health.

    By Zoya Mirza • Oct. 2, 2023
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    Yujin Kim/Retail Dive
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    Deep Dive

    11 retailers at risk of bankruptcy in 2023

    From Joann and Rite Aid to Petco and The Container Store, here’s who’s most at risk in the next 12 months.

    By • Oct. 2, 2023
  • Lululemon storefront.
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    Kaarin Vembar/Retail Dive
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    Lululemon enacts layoffs amid Peloton partnership

    Approximately 120 Lululemon Studio employees are impacted following the brand's announcement that it will stop selling its Mirror device.

    By • Sept. 29, 2023
  • Three models wearing pieces from the Wrangler x Barbie collection.
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    Courtesy of Wrangler x Mattel
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    Column

    The Weekly Closeout: Lee launches unisex collection and Barbie fever hits Wrangler

    The genderless line was created with Chinese streetwear brand Roaringwild. Meanwhile, the blockbuster movie inspired a 40-piece collection.

    By Retail Dive Staff • Sept. 29, 2023
  • The corporate logo of e-commerce company Shopify hangs at the building that contains the offices of Shopify Commerce Germany GmbH on August 08, 2022 in Berlin, Germany.
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    Sean Gallup via Getty Images
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    Shopify invests in wholesale marketplace Faire

    Through the partnership, Faire will become Shopify’s recommended wholesale provider.

    By Howard Ruben • Sept. 29, 2023
  • An Amazon worker with a cart sorts packages in a warehouse aisle packed with Amazon packages.
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    Justin Sullivan via Getty Images
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    Amazon expanding program in which items ship without added packaging

    The company can help sellers redesign products' packaging so they can be delivered to customers in their own branded container only.

    By Max Garland • Sept. 29, 2023
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    Daphne Howland/Retail Dive
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    GameStop names Ryan Cohen CEO

    The move places the manager of the video game retailer's largest shareholder in charge of the company.

    By • Sept. 28, 2023
  • Showfields logo flag flies outside of its storefront.
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    Kaarin Vembar/Retail Dive
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    Showfields closes New York store in Manhattan

    The retailer closed its Miami location in July and will focus on its stores still open in Brooklyn and Washington, D.C. 

    By • Sept. 28, 2023
  • A closeup of a storefront that says "Chico's."
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    Daphne Howland/Retail Dive
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    Sycamore to buy Chico’s for $1B

    The agreement strikes a deal that eluded the private equity firm four years ago, despite repeated attempts then to acquire the women’s apparel retailer.

    By • Sept. 28, 2023
  • Lululemon launches Mirror sales in stores.
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    Courtesy of Lululemon
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    Lululemon to discontinue Mirror as it teams up with Peloton

    Peloton will be Lululemon’s digital fitness content provider, and co-branded apparel will begin selling through Peloton in select locations starting in October.

    By • Sept. 28, 2023
  • Gray clouds over a Kohl's store, with an entrance to Sephora.
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    Daphne Howland/Retail Dive
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    Kohl’s appoints former Tuesday Morning CEO as director of stores

    Fred Hand, who was also the previous COO of Burlington, will oversee the retailer’s more than 1,100 stores. 

    By Tatiana Walk-Morris • Sept. 28, 2023
  • Square's new website themes for its merchant clients
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    Retrieved from Business Wire on September 27, 2023
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    Square adds merchant tools

    Block’s merchant business, facing stiffer competition in the point-of-sale space, has added about a dozen new features for its sellers.

    By Caitlin Mullen • Sept. 28, 2023
  • A Mitchell Gold + Bob Williams storefront.
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    The image by Phillip Pessar is licensed under CC BY 2.0
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    ‘Shock and dismay’: Bankrupt Mitchell Gold has thousands of furniture shipments stuck in logistics limbo

    Ryder and other providers are storing millions of dollars worth of products in warehouses as they await payment from a company that is out of cash.

    By • Sept. 28, 2023
  • Store workers in the beauty section of a store.
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    Justin Sullivan / Staff via Getty Images
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    Retail shrink, theft changed little in 2022

    But more retailers are concerned about escalating violence in stores, which experts say carries other costs beyond shrink.

    By • Sept. 27, 2023
  • The exterior of a new Target store featuring the company's new design includes large glass panels and the company's red bullseye logo
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    Courtesy of Target
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    Target to close 9 stores over theft, safety concerns

    Stores in major cities like San Francisco, New York and Seattle are slated to shutter as a result of “unsustainable business performance.”

    By • Sept. 27, 2023
  • Peloton bike
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    Courtesy of Peloton
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    Peloton co-founder, chief product officer to step down

    Tom Cortese will be replaced in November by Nick Caldwell, who has over 20 years of experience working at various technology companies. 

    By • Sept. 27, 2023
  • A person wearing sunglasses pushes a baby in a store cart.
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    Daphne Howland/Retail Dive
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    As US consumers slow down, Walmart is muscling out its competition

    The retail giant is embracing strategies previously mastered by Target, Amazon and others, and that’s paying off, various analysts report.

    By • Sept. 27, 2023
  • Two people wearing knit hats and company jackets holding packages.
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    Courtesy of Amazon
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    FTC, 17 states sue Amazon for ‘exploiting its monopoly power’

    The e-commerce giant defended the practices outlined in the lawsuit, saying they “spur competition and innovation across the retail industry.”

    By • Sept. 26, 2023
  • Headshot of Ana Mollinedo Mims
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    Permission granted by UrbanStems
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    UrbanStems hires new chief executive officer

    The online floral company has tapped Ana Mollinedo Mims for the position, succeeding Seth Goldman who has served as CEO since 2018.

    By • Sept. 26, 2023