Operations


  • A street lamp tilts right as the white storefront of a "Nordstrom Rack" location tilts left, as sun streams in a light blue sky. Vertical bars decorate the building above and below the word "Rack."
    Image attribution tooltip
    Daphne Howland/Retail Dive

    Nordstrom keeps focus on Rack as Q3 beats expectations

    The department store is opening more off-price locations and improving their inventory, but that invites cannibalization of its full-price stores.

    By Nov. 23, 2022
  • A Dick's Sporting Goods store display
    Image attribution tooltip
    Courtesy of Dick's Sporting Goods

    Dick’s Sporting Goods sales up 50% from 2019

    With comps continuing their steady rise, the retailer “remains a very bright spot in a darkening retail sky.”

    By Nov. 23, 2022
  • Trendline

    The direct-to-consumer landscape in retail

    More mature brands are pursuing exit strategies and expanding their reach, while retailers are increasingly shifting to a DTC model.

    By Retail Dive staff
  • Image attribution tooltip
    Joe Raedle/Getty Images via Getty Images

    Dollar Tree sales jump 8% as revamped retailer chases price-wary consumers

    The company has a new bench of leaders and has turned its attention to improving price gaps and its shabbier stores. 

    By Nov. 23, 2022
  • The Macy's logo is seen above a display of clothing for sale
    Image attribution tooltip
    Mario Tama via Getty Images

    Macy’s establishes mini distribution centers at 35 stores

    The conversions give the retailer a closer delivery presence to customers, which will be advantageous during the holiday season. 

    By Sarah Zimmerman • Nov. 23, 2022
  • Best Buy announces new Outlet stores.
    Image attribution tooltip
    Courtesy of Best Buy

    Best Buy’s Q3 ‘less bad’ than feared even with sales and profit slumps

    Discounting is up, inventory is down and consumers are waiting to purchase gifts — it’s beginning to look a lot like pre-pandemic holidays at the retailer.

    By Nov. 22, 2022
  • Our Place storefront.
    Image attribution tooltip
    Courtesy of Our Place

    DTC kitchenware brand Our Place opens first physical store

    The brand wants to open more locations in New York and Los Angeles as part of its offline expansion plan.

    By Tatiana Walk-Morris • Nov. 22, 2022
  • A ThirdLove storefront on Abbot Kinney Boulevard.
    Image attribution tooltip
    Cara Salpini/Retail Dive

    Simon, Leap aim to bring more DTC brands to malls

    To start, the two will open four stores in California and Florida for ThirdLove, Sugarfina and others.

    By Nov. 22, 2022
  • Three Amazon workers in a warehouse prepare orders.
    Image attribution tooltip
    Courtesy of Amazon

    Federal judge orders Amazon to cease and desist anti-labor practices

    But U.S. District Judge Diane Gujarati declined to reinstate a worker fired following his activism at a now-unionized Staten Island facility.

    By Nov. 22, 2022
  • Photo of designer Raf Simons.
    Image attribution tooltip
    Pascal Le Segretain via Getty Images

    Raf Simons to close namesake label after nearly 3 decades

    Simons launched his influential brand in 1995 after earning a degree in industrial design. 

    By Nov. 22, 2022
  • The founders of running brand On
    Image attribution tooltip
    Courtesy of On

    Running brand On adds apparel to resale program

    Following the success of the footwear recommerce business, the running brand is adding tops, pants, running tights, jackets and other apparel items.

    By Tatiana Walk-Morris • Nov. 22, 2022
  • Four reusable shopping bags
    Image attribution tooltip
    Courtesy of Returnity

    The next frontier in e-commerce packaging: reusable bags and boxes

    Online ordering spiked during the pandemic — and so did the waste it creates. As Cyber Monday approaches, startups are developing ways to offer an alternative.

    By Lela Nargi • Nov. 22, 2022
  • A photo of a person in a 7-Eleven sweater sitting on stairs.
    Image attribution tooltip
    Courtesy of 7-Eleven

    7-Eleven to offer a year of free delivery during Black Friday

    New Gold Plus members who sign up between Nov. 25 and Nov. 28 get free shipping on over 3,000 items, including food and alcohol.

    By Jessica Loder • Nov. 21, 2022
  • U.S. Postal Service employees work while sorting parcels for distribution inside the Los Angeles Mail Processing & Distribution Center, the largest in the United States, on November 22, 2021.
    Image attribution tooltip
    Mario Tama/Getty Images via Getty Images

    USPS better equipped for 2022 holidays after past peak struggles

    The Postal Service will be less reliant on “peak season heroics” this year, an agency representative said at a House subcommittee hearing.

    By Max Garland • Nov. 21, 2022
  • A display of backpacks in Herschel Supply's New York City store.
    Image attribution tooltip
    Courtesy of Herschel Supply

    Herschel Supply opens first US store as it plots expansion

    The 2,500-square-foot store will be in New York City’s Flatiron District and will feature a space dedicated to local artists and community events.

    By Nov. 21, 2022
  • The inside of a Nike Rise with a checkout counter.
    Image attribution tooltip
    Courtesy of Nike

    Nike pursues ‘next stage’ of expansion with first Rise concept in North America

    Nike Aventura in Miami mimics the tech features at the company’s other locations and marks yet another investment in data-driven stores.

    By Tatiana Walk-Morris • Nov. 21, 2022
  • Hasbro looks to unload eOne entertainment studio

    The toy giant bought the business for $4 billion in 2019. It plans to retain some production capabilities to support projects around key brands.  

    By Nov. 21, 2022
  • Exterior photo of a Ralph Lauren storefront.
    Image attribution tooltip
    Cara Salpini/Retail Dive

    Luxury retailers power through despite strong dollar, shaky economy

    Wealthy consumers are shrugging off inflation and buying high-end goods at higher prices, but that could soften soon.

    By Nov. 21, 2022
  • Fashion store customer pays for her shopping by a card contactless payment
    Image attribution tooltip

    Adobe Stock/weyo

    Sponsored by Appriss Retail

    Returns are no longer just a cost of doing business

    A comprehensive returns strategy can enhance shopper engagement while minimizing the impact on the bottom line.

    Nov. 21, 2022
  • Amazon CEO Andy Jassy
    Image attribution tooltip
    Kevin Winter via Getty Images

    Amazon CEO signals more layoffs to come in 2023

    After announcing job cuts this week, Andy Jassy said the company would eliminate more roles, including in its team devoted to stores.

    By Nov. 18, 2022
  • A person wearing a camo jacket walks by a gray granite storefront that says "kids" in a blue square and "foot locker" in red letters.
    Image attribution tooltip
    Daphne Howland/Retail Dive

    New chief Mary Dillon details plans to ‘simplify’ Foot Locker business, improve e-commerce

    As Dillon sets her strategy, the retailer will no longer expand into Japan and is winding down two European ventures.

    By Nov. 18, 2022
  • Dollar Tree hires 4 new C-suite executives

    In a continued leadership shakeup, the company named chief compliance, diversity, sustainability and communication officers. 

    By Tatiana Walk-Morris • Nov. 18, 2022
  • A diverse group of four people, wearing boots and khakis, sits on vintage suitcases in the desert.
    Image attribution tooltip
    Courtesy of Banana Republic

    Gap Inc. recovers in Q3 despite Yeezy debacle and heavy discounting

    The apparel retailer swung to a profit, and, in a surprise, its once-dormant Banana Republic label led the way.

    By Nov. 18, 2022
  • An exterior corner of a Macy's store.
    Image attribution tooltip
    Daphne Howland/Retail Dive

    Macy’s maintains inventory discipline for a solid Q3

    The department store has plenty of fresh merchandise for the holidays, though inflation makes Q4 murky, executives said Thursday.

    By Nov. 17, 2022
  • A brown-brick facade with a white "Kohl's" sign decorates a cream-colored building and main entrance of a store, with small trees in the foreground.
    Image attribution tooltip
    Courtesy of Kohl's

    Kohl’s pulls guidance as it buckles up for discount-heavy holiday season

    The retailer’s profits and sales continued their slide in the third quarter. Now it is headed into the most important period without a CEO. 

    By Nov. 17, 2022
  • Amazon confirms layoffs

    The company is consolidating teams following reports earlier in the week that said the e-commerce giant was firing thousands. 

    By Nov. 17, 2022