Operations: Page 45


  • Headshot of Jim Loree.
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    Courtesy of Serta Simmons Bedding
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    Serta Simmons Bedding names CEO

    Jim Loree is the fourth person in less than a year to hold the company’s top spot.

    By June 26, 2024
  • Tall trees in front of a bike, boat and ski store.
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    Daphne Howland/Retail Dive
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    L.L. Bean looks beyond New England for growth

    The iconic outdoor retailer is opening four U.S. stores this year, and will head to the Southeast and Midwest for further expansion in 2025.

    By June 26, 2024
  • A woman puts clothing into an RFID self-checkout kiosk Explore the Trendline
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    Thai Liang Lim via Getty Images
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    Trendline

    How retailers are thinking about in-store experience

    Complementary shop-in-shops, age-appropriate experiences and integrated technology are just a few ways retailers are reworking stores to suit shoppers.

    By Retail Dive staff
  • Exterior of Target store
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    Sam Silverstein/Retail Dive
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    Target reshuffles C-suite

    Among the changes, current Chief Marketing Officer Lisa Roath will become chief merchandising officer of food, essentials and beauty early next year.

    By Catherine Douglas Moran • June 25, 2024
  • The Nike "swoosh" on the side of a building, with another building seen behind it.
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    Daphne Howland/Retail Dive
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    Lawsuit claims Nike CEO John Donahoe misled investors about the success of its DTC strategy

    The lawsuit alleges that Donahoe and Chief Financial Officer Matt Friend continually touted the strength of its strategy when in fact it was “unable to generate sustainable revenue growth.”

    By June 25, 2024
  • A red storefront entrance with a white dot-in-circle logo and an "order pickup" sign on the door. Trees and blue sky with white clouds on the right.
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    Daphne Howland/Retail Dive
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    Target teams with Shopify to expand its marketplace

    A selection of Shopify merchants, like True Classic, will join the mass merchant’s digital marketplace, with some available in stores in coming months.

    By Tatiana Walk-Morris • June 25, 2024
  • Four Bath & Body Works employees posing inside of a store.
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    Courtesy of Bath & Body Works
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    Bath & Body Works introduces employee tuition program

    The company’s new “Investing in You” program delivers a number of benefits, including an education reimbursement of up to $3,000 annually.

    By June 25, 2024
  • Exterior of a grocery store.
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    Courtesy of Amazon Fresh
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    Amazon reignites Amazon Fresh store growth with 2nd New Jersey location

    The newly opened Eatontown supermarket brings the chain’s total store count to 42.

    By Catherine Douglas Moran • June 25, 2024
  • DTC EBIT margins ‘meaningfully below’ wholesale, per report

    BMO Capital Markets found that brands that grew DTC did not see a notable increase in revenue, merchandise margins, EBIT margins or EBIT dollars.

    By Howard Ruben • June 24, 2024
  • Under Armour to pay $434M to settle lawsuit that claimed Kevin Plank misled investors

    If approved, the agreement requires the retailer to keep its CEO and chair roles separate for three years and install a performance-based condition for some executive stock benefits.

    By June 24, 2024
  • A plane flys over a J.C. Penney storefront.
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    Justin Sullivan via Getty Images
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    J.C. Penney spends $40M on distribution center upgrades

    The retailer installed new automation technology at its plant in Reno, Nevada, as part of a larger investment strategy.

    By Philip Neuffer • June 24, 2024
  • The interior of Monos' store in Toronto.
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    Courtesy of Monos
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    Monos opens second retail store as it plots US expansion

    The DTC luggage brand opened a store in Toronto and has plans for eight U.S. locations next year.

    By Howard Ruben • June 24, 2024
  • A closeup of New Balance CEO Robert DeMartini wearing New Balance 990 dad shoes.
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    Adam Glanzman via Getty Images
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    New Balance launches trade-in program in nearly 100 stores

    In partnership with Archive, the brand is scaling its Reconsidered program where customers bring in gently worn footwear to receive a voucher toward their next purchase.

    By Tatiana Walk-Morris • June 24, 2024
  • White puffy clouds against a blue sky, behind a store with a blue and white banner.
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    "Bob's Stores" by Mike Mozart is licensed under CC BY 2.0
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    Eastern Mountain Sports, Bob’s Stores file for bankruptcy

    The chains, in a “liquidity crisis” since their bank found them to be in default, required emergency funding to make payroll Friday.

    By June 21, 2024
  • A Dollar General sign and brick storefront on a cloudy day with the company's signature black on yellow logo
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    Permission granted by Dollar General
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    Dollar General names Walmart vet as chief marketing officer

    The retailer also announced the appointment of six others to leadership roles in merchandising, store operations and asset protection. 

    By Nate Delesline III • June 21, 2024
  • Big Lots to remain open on Thanksgiving.
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    Courtesy of Big Lots
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    Column

    The Weekly Closeout: Big Lots issues ‘going concern’ warning and Amazon ditches plastic air pillow packaging

    The discount retailer said it may not meet its credit and term loan obligations, while Amazon aims to drop plastic air pillows in North American shipments by the holidays.

    By Retail Dive Staff • June 21, 2024
  • A Verity-manufactured drone hovers nearby boxed inventory in a warehouse.
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    Courtesy of Verity
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    Sportswear brand On taps warehouse drones

    The retailer has partnered with AI and robotics company Verity to improve fulfillment operations and inventory visibility.

    By Kelly Stroh • June 21, 2024
  • A Target employee completes an in-store checkout purchase and hands a customer a receipt.
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    Permission granted by Target
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    Target to roll out generative AI chatbot for store employees

    The new tool, dubbed Store Companion, is designed to answer on-the-job process questions and support store operations.

    By Nate Delesline III • June 20, 2024
  • The interior of a Camp store.
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    Courtesy of Camp
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    Family experience retailer Camp to open 2 new locations

    In partnership with mall owner Simon, the interactive toy retailer will debut stores in Philadelphia and Houston.

    By June 20, 2024
  • Picture of Instacart and Sally Beauty partnership.
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    Courtesy of Instacart
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    Sally Beauty expands same-day delivery services with Instacart deal

    The beauty retailer scaled up the partnership following a successful pilot earlier this year and will now offer the service from more than 2,200 stores.

    By Tatiana Walk-Morris • June 20, 2024
  • A diverse group of smiling people wearing denim and white.
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    Courtesy of FullBeauty Brands
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    FullBeauty snaps up plus specialist Avenue

    The specialty retailer closed all its stores in 2019 and its online business was later picked up by Australian company City Chic Collective.

    By June 20, 2024
  • A Nike storefront at The Grove shopping center in Los Angeles, California.
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    Cara Salpini/Retail Dive
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    Nike, Converse sue 52 ‘counterfeiting networks’

    The businesses named in the lawsuit collectively operate 98 websites and 267 social media handles, and allegedly sell “thousands” of fakes.

    By June 20, 2024
  • Three Amazon workers in a warehouse prepare orders.
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    Courtesy of Amazon
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    Amazon Labor Union votes to join Teamsters

    The new entity will represent around 5,500 Amazon workers on Staten Island and will have jurisdiction across New York City's five boroughs.

    By Nate Delesline III • June 18, 2024
  • A lit-up storefront at dusk.
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    Courtesy of Gap Inc.
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    Gap Inc. names new CTO

    Like CEO Richard Dickson, Sven Gerjets joins the apparel company from Mattel where he served as its chief technology officer.

    By Tatiana Walk-Morris • June 18, 2024
  • The name "claire's" in lowercase block letters adorns the gray, corrugated-metal side as well as the slatted-wood front of a storefront overhang.
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    Daphne Howland/Retail Dive
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    Claire’s CEO exits

    Ryan Vero stepped down from the role, while the company tapped its current CFO-COO, Chris Cramer, for the interim chief executive position.

    By June 18, 2024
  • A sorter located inside a distribution center.
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    Permission granted by Gap Inc.
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    Gap Inc. supplier summit returns after pandemic pause

    Top vendors got to learn about the retailer's priorities at a meeting in San Francisco last month.

    By Alejandra Carranza • June 18, 2024