Operations: Page 25


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    Daphne Howland/Retail Dive
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    The Weekly Closeout: Target extends store hours for the holidays, Nuuly launches ‘The Thrift Shop’

    The mass merchant will be open from 7 a.m. to midnight from Nov. 30 to Dec. 23, while the subscription company debuted a perk for discounted styles.

    By Retail Dive Staff • Nov. 15, 2024
  • The interior of Brilliant Earth's Nolita showroom, featuring jewelry display cases.
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    Courtesy of Brilliant Earth
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    Brilliant Earth opens first street-level store in New York City

    Located in the Nolita neighborhood, the showroom features a try-on bar and a dedicated space for bridal and fine jewelry appointments.

    By Howard Ruben • Nov. 15, 2024
  • A customer using Happy Returns at an Ulta Beauty store Explore the Trendlineâž”
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    Courtesy of PayPal Inc.
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    Trendline

    The state of retail returns

    Retailers of all sizes are streamlining operations so customers can have a smooth return experience. 

    By Retail Dive staff
  • The Kate Spade logo is seen on a storefront.
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    Drew Angerer/Getty Images via Getty Images
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    Tapestry and Capri terminate merger agreement

    After losing a lawsuit against the FTC, both companies agreed to cancel the deal, calling the legal process “uncertain and unlikely to be resolved.”

    By Laurel Deppen • Nov. 14, 2024
  • Exterior of Amazon Fresh store with banner reading "Grand Opening August 22, 8 AM"
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    Courtesy of Amazon
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    Amazon Fresh expansion continues as chain opens long-awaited stores

    The company confirmed the opening of eight stores across five states and will continue to selectively add locations based on consumer response.

    By Peyton Bigora • Nov. 14, 2024
  • A display of Grove Collaborative's rebranded products.
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    Courtesy of Grove Collaborative
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    Grove doubles down on DTC, will ditch brick-and-mortar partnerships

    The sustainability-focused consumer products brand said that selling through retail stores generated few sales and has been “consistently unprofitable.”

    By Nov. 13, 2024
  • A Sephora store in Australia.
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    Courtesy of Sephora
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    Sephora opens final location in Australia store expansion

    The beauty retailer, which debuted three stores in the country this fall, said the locations reflect its passion for experiential retail.

    By Nov. 13, 2024
  • ThredUp apparel.
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    Courtesy of ThredUp
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    ThredUp focuses on social commerce with new hire

    The apparel reseller tapped Danielle Vermeer, co-founder and CEO of Teleport, for the newly created position. 

    By Tatiana Walk-Morris • Nov. 13, 2024
  • Exterior of BJ's Wholesale Club store
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    Courtesy of BJ's Wholesale Club
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    BJ’s names new chief operations officer, chief supply chain officer

    The promotions follow the resignation of Jeff Desroches, the company’s former chief operations officer.

    By Peyton Bigora • Nov. 13, 2024
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    Courtesy of REI
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    REI taps former Sephora, Williams-Sonoma exec for chief marketer

    Abigail Jacobs will oversee all marketing functions at the outdoor retailer, which has struggled to return to profitability in recent years.

    By Nov. 12, 2024
  • Shoppers walk through a mall during the holiday season.
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    Brendan Hoffman / Stringer via Getty Images
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    October retail hiring hit a low not seen since before the pandemic

    Actual seasonal job gains may fall below 2023 numbers but slightly surpass 2022 numbers, analysis from Challenger, Gray & Christmas indicates.

    By Carolyn Crist • Nov. 12, 2024
  • Instacart's Carrot Tags
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    Courtesy of Instacart
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    Grocers continue to add electronic shelf label software

    Aldi, Gelson’s and Hornbacher’s have deployed Instacart's pick-to-light capability in stores.

    By Catherine Douglas Moran • Nov. 12, 2024
  • A self-checkout station at a Metropolitan Market store in Mercer Island, Washington.
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    Jeff Wells/Retail Dive
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    How retailers are making it harder to shop, just in time for the holidays

    Thwarting customers, in stores or online, isn’t any way to make a sale.

    By Nov. 12, 2024
  • The indoor mall entrance of the Von Maur department store at South Hills Village in November, 2024
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    Permission granted by Von Maur
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    Von Maur opens first store in Pennsylvania

    The family-owned department store chain plans to open its first store in North Dakota next year and is investing $100 million to renovate its existing stores.

    By Nate Delesline III • Nov. 11, 2024
  • Woman making a mobile payment at a clothing store
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    Hispanolistic via Getty Images
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    Sponsored by Adyen

    How to turn payments into a competitive advantage

    Businesses should broaden how they view their choice of payment provider to simultaneously contain costs while also leveraging innovation to improve efficiency and better engage and serve customers.

    Nov. 11, 2024
  • An Amazon MK30 drone flies in the air.
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    Retrieved from Amazon on November 07, 2024
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    Amazon launches same-day drone delivery in Arizona city

    Customers near the company’s Tolleson facility can get thousands of items delivered by air, but there are limitations.

    By Max Garland • Nov. 8, 2024
  • A smiling person with short hair, wearing a gray hoodie and crossing their arms.
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    Courtesy of StockX
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    StockX co-founder to take over as CEO amid declines in sneaker resale

    Greg Schwartz, who has been the company’s chief operating officer since its 2016 launch, will replace Scott Cutler, an early investor.

    By Nov. 8, 2024
  • Kizik opens new pop store in NYC Soho
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    Courtesy of Kizik
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    Kizik taps 20-year Nike vet as SVP of design

    Andreas Harlow, former vice president and global footwear creative director of Nike’s Jordan Brand, joined the hands-free footwear brand earlier this fall.

    By Howard Ruben • Nov. 8, 2024
  • A person's hand holding a phone and on the screen is an image of a shopping cart with a banner above that says "BUY NOW PAY LATER!A
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    Creative via Getty Images
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    67% of parents will use BNPL to finance the holidays

    Parents are using pay later plans to justify large purchases and better manage their finances, according to a new survey. 

    By Tatiana Walk-Morris • Nov. 8, 2024
  • Republican presidential nominee, former U.S. President Donald Trump points to supporters with former first lady Melania Trump during an election night event at the Palm Beach Convention Center on November 06, 2024 in West Palm Beach, Florida.
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    Chip Somodevilla/Getty Images via Getty Images
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    Column

    The Weekly Closeout: E.l.f. Beauty enters Dollar General as retail preps for a new president

    The beauty brand is looking to democratize its offerings, while retail trade groups and analysts sound the alarm on tariffs amid the election results.

    By Retail Dive Staff • Nov. 8, 2024
  • Wayfair COO steps down

    At the end of the year, Thomas Netzer will exit the role he’s occupied since 2019.

    By Nov. 8, 2024
  • A Tempur-Adapt mattress by Tempur Sealy
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    Permission granted by Tempur Sealy
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    Tempur Sealy, Mattress Firm seek to pause FTC case

    The companies say being forced to litigate both a federal court case and an FTC challenge would cause undue financial hardship.

    By Nate Delesline III • Nov. 8, 2024
  • Reflections of buildings on a Warby Parker store window, dominated by white and blue.
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    Daphne Howland/Retail Dive
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    Warby Parker raises full-year guidance as it posts double-digit revenue growth in Q3

    The company is on track to open 40 new stores by the end of the year and continues to add eye exam locations as it works to grow its vision offerings.

    By Nov. 7, 2024
  • People walk past an Under Armour storefront with mannequins in athleticwear on display.
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    Spencer Platt via Getty Images
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    Under Armour plots ‘most significant’ marketing to date as it works to win back shoppers

    “I don’t believe the consumer’s mad at us, we just have to give them a reason to want to engage with us again,” CEO Kevin Plank said on a call with analysts.

    By Nov. 7, 2024
  • Locked up merchandise at a grocery store.
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    Edwin Lopez/Retail Dive
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    27% of shoppers will switch retailers, abandon purchase if they come across locked-up products: report

    More than half of consumers report seeing more merchandise locked up in stores in the past year, according to a recent survey from Numerator.

    By Howard Ruben • Nov. 6, 2024
  • Home Depot Founder Bernard Marcus portrait photo
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    Permission granted by The Home Depot
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    Home Depot co-founder Bernard Marcus dies at 95

    In 1979 he launched a company that would eventually operate 2,300 stores and employ over 500,000 associates.

    By Nate Delesline III • Nov. 6, 2024