Operations: Page 201
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Kohl's shakes up board, pacifying activists
Two board members, including the chairman, will depart, while three new independent directors will join at the retailer's upcoming annual meeting.
By Daphne Howland • April 14, 2021 -
Dollar General to hire 20K new employees across its business
As the discounter expands its footprint and offering, it's looking to add staffers for its stores, warehouses, trucks and customer support center.
By Ben Unglesbee • April 14, 2021 -
Trendline
Digital innovation and technology trends in retail
Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.
By Retail Dive staff -
REI pushes on climate neutrality, doubles used gear sales in 2020
Far from shaking its foundations, the pandemic led the retailer to double down on environmental causes, including launching an activism platform.
By Cara Salpini • April 14, 2021 -
Stitch Fix founder to step down as chief executive
Former Bain partner Elizabeth Spaulding, who arrived early last year, will replace Katrina Lake, who will move on to lead the board.
By Daphne Howland • April 14, 2021 -
How 5 companies are tackling issues with sustainable packaging this year
From changing how products are shipped to what containers they're sold in and the product packaging itself, here's how retailers are tackling a myriad of issues.
By Cara Salpini • April 14, 2021 -
Bob Eddy named CEO at BJ's
Eddy has been filling the position following the untimely death of Lee Delaney earlier this month.
By Jeff Wells • Updated April 20, 2021 -
"Anthropologie store Americana at Brand shopping mall in Glendale, California" by Minnaert, Wikimedia Commons is licensed under CC BY-SA 3.0
Urban Outfitters taps Nordstrom vet to lead Anthropologie
The brand has underperformed namesake Urban Outfitters and Free People, and analysts expect new chief Tricia Smith to make significant changes.
By Daphne Howland • April 13, 2021 -
Hardest hit: Who is still at risk after last year's retail tribulations?
Party City, Nordstrom, Macy's, GameStop and others still have weak scores on measures of financial health, according to RapidRatings data.
By Ben Unglesbee • April 13, 2021 -
Nike launches refurbishment program in 15 stores
Gently worn, like-new or imperfect footwear consumers have returned will be cleaned and refurbished before being resold in stores.
By Cara Salpini • April 12, 2021 -
Amazon unionization effort fails in Alabama
Employees voted against union representation after a closely watched election, but the fight likely isn't over yet.
By Ben Unglesbee • April 12, 2021 -
How the pandemic drove retailers to on-demand warehousing
A pivot to holding more inventory, rising warehouse rents and Amazon's decision to limit its fulfillment service all played a role.
By Matt Leonard • April 12, 2021 -
Retail defaults to decline — but will still be high: Moody's
Bankruptcies hit record highs in 2020. The pace already slowed, but uncertainty remains, and weaker retailers are still vulnerable.
By Ben Unglesbee • April 8, 2021 -
Best Buy pilots $200 membership
Best Buy Beta comes with perks, including free installations, member pricing and unlimited Geek Squad technical support.
By Kaarin Moore • April 8, 2021 -
Signet acquires jewelry rental startup Rocksbox
The move, part of a recently announced growth strategy, expands the retailer beyond its largely brick-and-mortar, mall-based operations.
By Daphne Howland • April 7, 2021 -
J. Crew elevates Madewell execs to tackle marketing, digital
Three of four appointments to the company's senior management team are Madewell execs gaining more responsibility.
By Maria Monteros • April 7, 2021 -
Gap designs fulfillment system to prioritize 'most valuable' customers
Delivery speeds will be tiered as gold, silver and bronze, which the CEO said would help manage costs.
By A.B. Brown • April 7, 2021 -
Retrieved from Unsplash.
UBS: More than 80K stores likely to close in the next 5 years
E-commerce growth, today's excess retail space and department store declines could push that to as many as 150,000, analysts said.
By Daphne Howland • April 6, 2021 -
The Collected Group exits bankruptcy
The owner Joie, Equipment and Current/Elliott is looking to grow its digital and wholesale business after stumbling in the pandemic.
By Ben Unglesbee • Updated June 7, 2021 -
Chewy boosts automated fulfillment network through new warehouses and retrofits
The e-commerce company plans to open its second automated fulfillment center in Q2 and a "limited catalog facility" in Q3.
By Matt Leonard • April 6, 2021 -
Janie & Jack seeks growth overseas and online
As the premium children's brand picks up where Gap Inc. left off, and with business brisk despite the pandemic, it's also adding apparel for tweens.
By Daphne Howland • April 6, 2021 -
Deep Dive
The omnichannel age is here — and it’s expensive
Store pickup of online orders grew by triple digits amid the pandemic. Retailers are now scrambling to become more efficient sellers across channels.
By Ben Unglesbee • April 5, 2021 -
Retrieved from NASA on March 31, 2021
Walmart, H&M among retailers in US most exposed to Suez Canal disruptions
Earlier this week Ikea confirmed it had containers held up, as companies across industries are addressing the impact of the logjam.
By Matt Leonard • April 1, 2021 -
Home Depot, Lowe's build on supply chain foundations to make quick work of omnichannel
When the pandemic arrived around the same time as the home improvement retailers' busy spring season, they had to pivot to meet demand.
By Shefali Kapadia • March 29, 2021 -
Afterpay shopping event to include physical retail for the first time
The installment payment platform has partnered with more brick-and-mortar retailers in pursuit of in-store transactions.
By Tatiana Walk-Morris • March 22, 2021 -
Sponsored by Citizens Pay
How to improve the customer experience with buy now, pay later
Consumers want to be satisfied with not just what they buy, and the price they pay, but also how they pay.
March 22, 2021