Operations: Page 201


  • A planned Sephora at Kohl's experience
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    Courtesy of Business Wire
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    Kohl's shakes up board, pacifying activists

    Two board members, including the chairman, will depart, while three new independent directors will join at the retailer's upcoming annual meeting.

    By April 14, 2021
  • Dollar General to hire 20K new employees across its business

    As the discounter expands its footprint and offering, it's looking to add staffers for its stores, warehouses, trucks and customer support center.

    By April 14, 2021
  • Trendline

    Digital innovation and technology trends in retail

    Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

    By Retail Dive staff
  • REI marketing materials
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    Courtesy of REI
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    REI pushes on climate neutrality, doubles used gear sales in 2020

    Far from shaking its foundations, the pandemic led the retailer to double down on environmental causes, including launching an activism platform.

    By April 14, 2021
  • A cardboard box with a round light-blue logo and the words "Stitch Fix" leans against a bright yellow door.
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    Courtesy of Stitch Fix
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    Stitch Fix founder to step down as chief executive

    Former Bain partner Elizabeth Spaulding, who arrived early last year, will replace Katrina Lake, who will move on to lead the board.

    By April 14, 2021
  • Ulta and Loop's partnership on sustainable packaging
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    Permission granted by Loop
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    How 5 companies are tackling issues with sustainable packaging this year

    From changing how products are shipped to what containers they're sold in and the product packaging itself, here's how retailers are tackling a myriad of issues.

    By April 14, 2021
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    Flickr
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    Bob Eddy named CEO at BJ's

    Eddy has been filling the position following the untimely death of Lee Delaney earlier this month.

    By Jeff Wells • Updated April 20, 2021
  • Urban Outfitters taps Nordstrom vet to lead Anthropologie

    The brand has underperformed namesake Urban Outfitters and Free People, and analysts expect new chief Tricia Smith to make significant changes.

    By April 13, 2021
  • Hardest hit: Who is still at risk after last year's retail tribulations?

    Party City, Nordstrom, Macy's, GameStop and others still have weak scores on measures of financial health, according to RapidRatings data.

    By April 13, 2021
  • Nike's Nike Refurbished program
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    Courtesy of Nike
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    Nike launches refurbishment program in 15 stores

    Gently worn, like-new or imperfect footwear consumers have returned will be cleaned and refurbished before being resold in stores.

    By April 12, 2021
  • Amazon unionization effort fails in Alabama

    Employees voted against union representation after a closely watched election, but the fight likely isn't over yet. 

    By April 12, 2021
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    Adeline Kon/Retail Dive
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    How the pandemic drove retailers to on-demand warehousing

    A pivot to holding more inventory, rising warehouse rents and Amazon's decision to limit its fulfillment service all played a role.

    By Matt Leonard • April 12, 2021
  • Three signs plastered to a grey tiled wall announce a store liquidation sale, with the middle one saying that "Everything must go!"
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    Daphne Howland/Retail Dive
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    Retail defaults to decline — but will still be high: Moody's

    Bankruptcies hit record highs in 2020. The pace already slowed, but uncertainty remains, and weaker retailers are still vulnerable. 

    By April 8, 2021
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    Best Buy
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    Best Buy pilots $200 membership

    Best Buy Beta comes with perks, including free installations, member pricing and unlimited Geek Squad technical support. 

    By April 8, 2021
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    Courtesy of Signet Jewelers
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    Signet acquires jewelry rental startup Rocksbox

    The move, part of a recently announced growth strategy, expands the retailer beyond its largely brick-and-mortar, mall-based operations.

    By April 7, 2021
  • J. Crew elevates Madewell execs to tackle marketing, digital

    Three of four appointments to the company's senior management team are Madewell execs gaining more responsibility.

    By Maria Monteros • April 7, 2021
  • A Gap storefront at a mall
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    Cara Salpini/Retail Dive
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    Gap designs fulfillment system to prioritize 'most valuable' customers

    Delivery speeds will be tiered as gold, silver and bronze, which the CEO said would help manage costs.

    By A.B. Brown • April 7, 2021
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    Retrieved from Unsplash.
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    UBS: More than 80K stores likely to close in the next 5 years

    E-commerce growth, today's excess retail space and department store declines could push that to as many as 150,000, analysts said.

    By April 6, 2021
  • The Collected Group exits bankruptcy

    The owner Joie, Equipment and Current/Elliott is looking to grow its digital and wholesale business after stumbling in the pandemic.

    By Updated June 7, 2021
  • Chewy, fulfillment center
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    Permission granted by Chewy
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    Chewy boosts automated fulfillment network through new warehouses and retrofits

    The e-commerce company plans to open its second automated fulfillment center in Q2 and a "limited catalog facility" in Q3.

    By Matt Leonard • April 6, 2021
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    Courtesy of Go Global Retail
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    Janie & Jack seeks growth overseas and online

    As the premium children's brand picks up where Gap Inc. left off, and with business brisk despite the pandemic, it's also adding apparel for tweens. 

    By April 6, 2021
  • Retailers have added more fulfillment options as a result of the pandemic
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    Adeline Kon/Retail Dive
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    Deep Dive

    The omnichannel age is here — and it’s expensive

    Store pickup of online orders grew by triple digits amid the pandemic. Retailers are now scrambling to become more efficient sellers across channels.

    By April 5, 2021
  • A line of ships waiting to get through the Suez as its blocked by the Ever Given, taken March 27, 2021
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    Retrieved from NASA on March 31, 2021
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    Walmart, H&M among retailers in US most exposed to Suez Canal disruptions

    Earlier this week Ikea confirmed it had containers held up, as companies across industries are addressing the impact of the logjam.

    By Matt Leonard • April 1, 2021
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    Adeline Kon/Retail Dive
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    Home Depot, Lowe's build on supply chain foundations to make quick work of omnichannel

    When the pandemic arrived around the same time as the home improvement retailers' busy spring season, they had to pivot to meet demand.

    By Shefali Kapadia • March 29, 2021
  • Afterpay
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    Courtesy of Afterpay
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    Afterpay shopping event to include physical retail for the first time

    The installment payment platform has partnered with more brick-and-mortar retailers in pursuit of in-store transactions.

    By Tatiana Walk-Morris • March 22, 2021
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    Getty Images
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    Sponsored by Citizens Pay

    How to improve the customer experience with buy now, pay later

    Consumers want to be satisfied with not just what they buy, and the price they pay, but also how they pay. 

    March 22, 2021