Operations: Page 2

  • The entrance to a downtown mall, with people walking by.
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    Daphne Howland/Retail Dive
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    American Eagle sues Westfield San Francisco Centre over ‘neglect’ and ‘turning a blind eye to rampant criminal activity’

    But the legal maneuver could be complicated by the mall owner’s decision earlier this year to hand the keys of the property over to its lender.

    By • Sept. 15, 2023
  • Amazon's office at Lord & Taylor's former building in New York City
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    Courtesy of Amazon
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    Column

    The Weekly Closeout: Amazon moves into former Lord & Taylor building, Belk celebrates 135 years

    The e-commerce giant took over the New York City space previously occupied by the department store, while Belk plans a party in honor of its first location.

    By Retail Dive Staff • Sept. 15, 2023
  • Explore the Trendline➔
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    Getty Images
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    Trendline

    The direct-to-consumer landscape in retail

    More mature brands are pursuing exit strategies and expanding their reach, while retailers are increasingly shifting to a DTC model.

    By Retail Dive staff
  • A True Religion storefront in Atlanta's Cumberland Mall with the company's red logo on a dark background
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    Permission granted by True Religion
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    True Religion opens first new store in 4 years in Atlanta

    After surviving two bankruptcies in the last six years, the retailer is turning its attention back to stores, with plans to add more “in the right markets.”

    By • Sept. 15, 2023
  • A store with a bright green facade reads "Joann" in capital letters, and in smaller script says "handmade happiness."
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    Courtesy of Joann
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    Joann undergoes restructuring, layoffs

    The craft retailer, which is still operating without a permanent CEO, said it’s “exploring every opportunity” to drive growth and operate more efficiently.

    By • Sept. 14, 2023
  • The letters spelling out "Nordstrom" in capital letters create shadows on the brick facade of a store.
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    "Nordstrom - Oak Park Mall" by Mike Kalasnik is licensed under CC BY-SA 2.0
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    Nordstrom shuffles leadership, again

    Among a flurry of appointments, the retailer announced a new chief merchant, Rack president and president of Nordstrom stores.

    By • Sept. 14, 2023
  • Boxes move along a conveyor belt at an Amazon fulfillment center
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    Justin Sullivan/Staff via Getty Images
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    Amazon boosts pay, education and child care benefits for delivery drivers

    The investment in drivers comes at the same time as other logistics companies are upping wages through contract negotiations, and drivers, including at Amazon, are looking to unionize.

    By Ginger Christ • Sept. 14, 2023
  • The Nike swoosh logo is pictured up close.
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    Drew Angerer/Getty Images via Getty Images
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    Investors call for Nike to pay $2.2M in owed wages to supply chain workers

    Nike denied the allegations and said it is "deeply committed to ethical and responsible manufacturing."

    By Laurel Deppen • Sept. 14, 2023
  • The exterior of a Walmart store at night
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    Courtesy of Walmart
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    Walmart expands Express Delivery to 10 pm

    The retailer’s Live Shopper feature lets customers make last-minute changes while their order is being fulfilled.

    By • Sept. 13, 2023
  • REI marketing materials
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    Courtesy of REI
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    REI brings on Levi’s vet to lead merchandising team

    Jackie Major has joined the retailer as its new vice president of merchandise planning and inventory management.

    By • Sept. 13, 2023
  • A drawing of a Kendra Scott store display.
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    Courtesy of Target
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    Target partners with Kendra Scott in time for the holidays

    The collaboration on a collection of affordable jewelry and accessories will hit stores with holiday shoppers in the mood for good deals.

    By • Sept. 13, 2023
  • Several colorful pairs of underwear next to a pool
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    Permission granted by Tommy John
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    Tommy John appoints new CEO

    The underwear brand will focus on wholesale expansion under Cheryl Abel-Hodges, who previously served as CEO of Calvin Klein.

    By • Sept. 13, 2023
  • Headshot of Andrew Low Ah Kee
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    Courtesy of Fanatics
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    Fanatics Commerce names new CEO

    Andrew Low Ah Kee is taking over the role after previous chief executive, Doug Mack, announced his retirement. 

    By Tatiana Walk-Morris • Sept. 13, 2023
  • A person wearing HEYDUDE shoes steps up on the sidewalk.
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    HEYDUDE

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    Heydude to pay $1.95M to settle FTC charges

    In addition to failing to cancel orders and provide refunds, the Federal Trade Commission said the brand suppressed negative product reviews.

    By • Sept. 12, 2023
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    Sean Gallup via Getty Images
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    Amazon unveils end-to-end supply chain services

    Through Supply Chain by Amazon, sellers can have Amazon handle their logistics from manufacturers to customers.

    By Max Garland • Sept. 12, 2023
  • A building seen at an angle, with a leafy tree visible on the right.
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    Daphne Howland/Retail Dive
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    Macy’s taps international department store veteran as Bloomingdale’s CEO

    Olivier Bron, with stints at Central and Robinson Department Stores in Thailand and Galeries Lafayette in Paris, replaces longtime chief Tony Spring.

    By • Sept. 12, 2023
  • A yellow and black "Dollar General" sign framed by leaves.
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    Justin Sullivan via Getty Images
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    Dollar General braces for $95M profit hit as it clears inventory

    While it works to reduce stock levels, the discounter is also investing in new planning tools to help manage flows at stores and distribution centers.

    By • Sept. 12, 2023
  • External shot of a Restoration Hardware storefront.
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    The image by wpktsfs is licensed under CC BY-SA 3.0
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    RH predicts market challenges will persist as sales fall 19%

    Net income tumbled 37% in Q2 as the retailer faces industrywide challenges, including the highest mortgage rates in 20 years.

    By • Sept. 11, 2023
  • A building with "Brooks Brothers" in gold lettering.
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    Daphne Howland/Retail Dive
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    Macy’s quietly began selling Brooks Brothers sub-brand in August

    "B by Brooks Brothers" is priced lower and features wool-polyester blends, but that’s not necessarily a bad thing for the centuries-old menswear brand.

    By • Sept. 11, 2023
  • An inside look at a Dollar General distribution center.
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    Retrieved from Dollar General on September 05, 2023
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    Dollar General automates South Carolina distribution center

    The technology will enable the retailer to process thousands of additional SKUs from its warehouse and improve storage.

    By Alejandra Salgado • Sept. 11, 2023
  • Joann store.
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    Courtesy of Joann
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    Joann eyes $60M in product cost savings as suppliers offer concessions

    The craft retailer thinks it can cut $200 million in business costs, the bulk of which comes from its supply chain as inflation eases.

    By • Sept. 11, 2023
  • Interior of a Princess Polly store in Los Angeles showing the beige colored checkout counter
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    Permission granted by Princess Polly
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    Princess Polly opens first US store

    The apparel brand's new store in Los Angeles will host events and marks a milestone in its global expansion. 

    By • Sept. 8, 2023
  • The entrance to a store with the word "Express" repeated above each glass door.
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    Daphne Howland/Retail Dive
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    Express CEO Tim Baxter resigns

    Stewart Glendinning, who comes to the retailer from Tyson Foods, has been appointed to the chief executive role. 

    By • Sept. 8, 2023
  • Worker scanning barcode of cardboard packages before delivery at storage.
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    Ridofranz via Getty Images
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    NRF acquires Reverse Logistics Association

    “RLA’s reverse logistics expertise will help our members to ‘close the loop’ and accelerate the emergence of the circular economy,” NRF CEO Matthew Shay said. 

    By • Sept. 8, 2023
  • A person wearing sunglasses pushes a baby in a store cart.
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    Daphne Howland/Retail Dive
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    Walmart lowers starting wage for some store workers

    Newly hired employees who stock shelves or fulfill online orders are no longer being offered an extra dollar per hour.

    By • Sept. 8, 2023
  • Forever 21 storefront logo
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    Drew Angerer via Getty Images
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    Forever 21 data breach impacts over half a million people

    An unauthorized third party accessed some of the retailer's systems between January and March. The company is offering identity theft services to those impacted.

    By • Sept. 7, 2023