Operations


  • Dollar Tree poised to gain most as 99 Cents Only disappears

    Despite the bankrupt discounter’s small footprint, its store closures offer a meaningful opportunity for rivals to grab share, analysts say.

    By April 18, 2024
  • Amazon Dash Cart
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    Courtesy of Amazon
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    Amazon begins offering Dash Carts to other grocers

    The plan comes a few weeks after the company announced it was pulling Just Walk Out technology from Amazon Fresh stores. 

    By Peyton Bigora • April 18, 2024
  • Trendline

    The latest in experiential retail

    With customers returning to in-store shopping, retailers are testing out new store concepts, exiting others and otherwise refining their brick-and-mortar touchpoints.

    By Retail Dive staff
  • A customer and a Michaels employee in a store aisle
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    Permission granted by Michaels
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    Michaels lowers prices on over 5K products

    The arts and crafts retailer has dropped prices to 2019 levels or lower, as it aims to help customers “stretch their dollar,” according to the CEO. 

    By April 18, 2024
  • A Levi's storefront with signage touting lightweight denim.
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    Courtesy of Levi Strauss & Co.
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    Levi’s reopens Bangkok store as it eyes growth in the region

    The location, which features one of the brand’s tailoring shops, is part of a broader DTC strategy to grow its fleet of owned and operated stores.

    By Tatiana Walk-Morris • April 18, 2024
  • A warehouse forklift operator uses an autonomous forklift inside a distribution center.
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    Courtesy of Walmart
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    Walmart brings autonomous forklifts to 4 distribution centers

    The Fox Robotics technology is being deployed in Florida, Texas, New York and Alabama after a 16-month pilot.

    By Alejandra Salgado • April 17, 2024
  • Under Armour’s chief people and administrative officer to step down

    Tchernavia Rocker is leaving the company on June 1 for “personal reasons,” the company said.

    By April 17, 2024
  • The toe of a shoe pokes out from the left bottom corner.
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    Courtesy of Adidas
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    Adidas raises guidance for the year as Yeezy leftovers keep on giving

    But the sneaker giant is building momentum beyond the now-discontinued sub-brand, and CEO Bjørn Gulden’s turnaround seems to be taking hold.

    By April 17, 2024
  • External shot of a Dick's Sporting Goods store.
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    Daphne Howland/Retail Dive
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    Dick’s Sporting Goods, SidelineSwap expand resale partnership

    The companies will hold over 300 used sports gear trade-in events at select Dick’s locations throughout the year. 

    By Tatiana Walk-Morris • April 17, 2024
  • A Dollar General storefront at dawn or dusk with an empty parking lot
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    Permission granted by Dollar General
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    Why Dollar General is winning with store count

    By committing to smaller, rural markets, the retailer has room to grow its substantial store footprint, industry experts and company leaders say.

    By April 17, 2024
  • Colleagues at business meeting in conference room.
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    FangXiaNuo via Getty Images
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    Report: Chief marketer tenure stabilizes, though volatility remains high at top brands

    A rise in internal promotions, first-time CMOs and outside hires were among the other big trends identified in Spencer Stuart’s assessment.

    By Peter Adams • April 17, 2024
  • A person wearing HEYDUDE shoes steps up on the sidewalk.
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    HEYDUDE

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    Stanley Brand president to lead Heydude

    Terence Reilly, who ushered the more than a century-old brand to viral success, is rejoining Crocs Inc., where he previously served as chief marketing officer.

    By April 16, 2024
  • Interior store shot of Bath & Body Works with counters full of products.
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    Courtesy of L Brands
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    Bath & Body Works opens first store in London

    A second location will open in the city this fall, as the company looks internationally to spur growth.

    By April 16, 2024
  • Sephora storefront.
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    Daphne Howland/Retail Dive
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    Sephora taps Nike vet to lead Greater China

    Xia Ding spent five years at the activewear giant and also brings experience from HanesBrands and JD.com.

    By April 16, 2024
  • Michael's Arts & Crafts Store, Newington, CT, 2/2015 by Mike Mozart of TheToyChannel and JeepersMedia on YouTube
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    "Michael's" by Mike Mozart is licensed under CC BY 2.0
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    Michaels gets S&P upgrade on improved performance and credit metrics

    But topline trends in the arts and crafts retail sector are likely to stay soft in 2024 as inflation persists, analysts say.

    By April 15, 2024
  • Table with brightly colored jars, hands holding chopsticks and bowls of food
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    Courtesy of Fly By Jing
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    Fly by Jing lowers prices as it expands into over 2K Walmart stores

    The price reductions come as consumers feel the pressure of inflation, especially in the grocery category.

    By April 15, 2024
  • An entrance to Macy's Ballston Quarter store as it was closing.
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    Cara Salpini/Retail Dive
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    Inside a closing Macy’s store

    CEO Tony Spring surprised the industry with a new tranche of 150 department store closures, 50 of which are shuttering in 2024. Here’s what that looks like.

    By April 15, 2024
  • Three people walking down an asphalt path in formalwear.
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    Courtesy of Knot Standard
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    Billy Reid acquires Knot Standard’s DTC business

    As part of the deal, the fashion retailer will take over the DTC brand’s stores and start using its AI-based made-to-measure software in all its locations.

    By April 12, 2024
  • A Conn's storefront
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    Courtesy of Conn's
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    Conn’s swings to a profit in Q4 as annual losses grow

    Three months after acquiring a rival home goods retailer, Conn’s is focusing on consumer financing as a revenue driver.

    By April 12, 2024
  • A red Levi's tab sign against a bright blue sky.
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    Daphne Howland/Retail Dive
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    Levi’s taps Burberry veteran to lead DTC push

    Gianluca Flore, who has also had leadership roles at Kering and Bottega Veneta, will oversee all of the denim brand’s selling channels globally.

    By April 12, 2024
  • A husky holding the hand of its owner who has a tattoo of the dog.
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    Courtesy of PetSmart
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    Column

    The Weekly Closeout: PetSmart hosts tattoo redo contest, Williams Sonoma announces book tour with Ina Garten

    The pet retailer is offering to pay to replace regretted tattoos, and the home retailer will host a four-city tour to celebrate the food celebrity’s new book.

    By Retail Dive Staff • April 12, 2024
  • Blocks show the words "buy now pay later"
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    Sviatlana Zyhmantovich via Getty Images
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    BNPL users report problems with overspending, missed payments: survey

    Consumers are using buy now, pay later services to spread out their cash flow, according to a new Bankrate report. 

    By Tatiana Walk-Morris • April 12, 2024
  • A person with a cardboard box marked "Amazon" going up steps outside.
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    Courtesy of Amazon
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    Andy Jassy says Amazon will deepen investments in generative AI

    Jassy described the tech as “the largest technology transformation since the cloud” or the internet, and said the company is “optimistic” it will be built on top of AWS.

    By April 11, 2024
  • A Rent the Runway subscriber searches the company's "closet in the cloud" on mobile.
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    Permission granted by Rent the Runway
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    Rent the Runway turns to resale, advertising in renewed growth push

    The apparel rental service beat expectations in Q4 and struck a note of confidence, saying its restructuring earlier this year wasn’t just about cuts.

    By April 11, 2024
  • Headshot of Bill Wafford
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    Courtesy of Qurate Retail Group
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    Qurate Retail Group promotes CFO to expanded role

    Bill Wafford has taken on the additional position of chief administrative officer and will oversee the company’s transformation office. 

    By Tatiana Walk-Morris • April 11, 2024
  • Picture of Shein office lobby.
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    Courtesy of Shein
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    Shein has copyright infringement ‘baked into’ its business model: class action lawsuit

    The complaint is the latest to claim the fast-fashion company steals designs from independent artists.

    By Laurel Deppen • April 11, 2024