Camping World brings on Ulta, Walmart vets

The retailer hired Elizabeth Garry and Jessica Wegner to focus on omnichannel growth and manage customer acquisition and retention, respectively.

By Tatiana Walk-Morris • April 20, 2021

Game over for GameStop CEO

As gaming shifts to streaming, George Sherman's exit after two years as chief executive continues a leadership shakeup at the beleaguered retailer.

By Daphne Howland • April 19, 2021

Explore the Trendline➔

Gen Z and millennials

If there's anything retailers want more than financial stability right now, it's to understand Gen Z. 

By Retail Dive staff

Don't make it free, don't make it easy: How retailers can support sustainable returns

Consumers returned $428 billion in merchandise last year. Retailers need to change systems for the sake of the environment and the bottom line. 

By Kaarin Moore • April 19, 2021

Walmart invests in autonomous vehicle startup Cruise

The venture will help the retailer's goals of developing a last-mile delivery system that's fast, low-cost and scalable. 

By Tatiana Walk-Morris • April 16, 2021

Tapestry sticking with Coach CEO

Todd Kahn took the role on an interim basis amid last year's leadership turmoil and, with 13 years at the company, represents stability.

By Daphne Howland • April 16, 2021

Closures, banner divestitures send Bed Bath & Beyond net sales down 16% in Q4

But COO John Hartmann tells Retail Dive he remains confident in the strides the retailer has made in its three-year transformation plan.

By Caroline Jansen • April 15, 2021

GreyOrange, Tompkins Robotics team up on 'zero walk' fulfillment

As retail companies try to keep up with rising e-commerce sales and increased operations, many are investing heavily in automation.

By Matt Leonard • April 15, 2021

Target tests new method to deliver packages faster

The retailer is running trials on its Shipt delivery capabilities in its recently opened Minneapolis sortation center.  

By Maria Monteros • April 15, 2021

The shift to the suburbs predates COVID-19. Did retailers miss the signs?

As suburban populations grew over the past decade, retailers consistently ignored the trend in favor of cities, writes Euromonitor International's Bob Hoyler.

By Bob Hoyler • April 15, 2021

Amazon's Jeff Bezos: 'We need a better vision for our employees' success'

In his final letter to shareholders as chief, the executive acknowledged a recent unionization effort and outlined a broad vision for creating value. 

By Ben Unglesbee • April 15, 2021

More retailer mobile apps offer PayPal than Apple Pay: report

Incognia's study also found that Sephora, Lowe's and Home Depot had the lowest in-app checkout friction for delivery purchases. 

By Tatiana Walk-Morris • April 15, 2021

Macy’s Backstage opening 45 shop-in-shops

Betting big on off-price, the department store will operate 10 more spaces than originally planned, along with more freestanding stores.

By Daphne Howland • April 15, 2021

Kohl's shakes up board, pacifying activists

Two board members, including the chairman, will depart, while three new independent directors will join at the retailer's upcoming annual meeting.

By Daphne Howland • April 14, 2021

Dollar General to hire 20K new employees across its business

As the discounter expands its footprint and offering, it's looking to add staffers for its stores, warehouses, trucks and customer support center.

By Ben Unglesbee • April 14, 2021

REI pushes on climate neutrality, doubles used gear sales in 2020

Far from shaking its foundations, the pandemic led the retailer to double down on environmental causes, including launching an activism platform.

By Cara Salpini • April 14, 2021

Stitch Fix founder to step down as chief executive

Former Bain partner Elizabeth Spaulding, who arrived early last year, will replace Katrina Lake, who will move on to lead the board.

By Daphne Howland • April 14, 2021

How 5 companies are tackling issues with sustainable packaging this year

From changing how products are shipped to what containers they're sold in and the product packaging itself, here's how retailers are tackling a myriad of issues.

By Cara Salpini • April 14, 2021

Bob Eddy named CEO at BJ's

Eddy has been filling the position following the untimely death of Lee Delaney earlier this month.

By Jeff Wells • Updated April 20, 2021

Urban Outfitters taps Nordstrom vet to lead Anthropologie

The brand has underperformed namesake Urban Outfitters and Free People, and analysts expect new chief Tricia Smith to make significant changes.

By Daphne Howland • April 13, 2021

Hardest hit: Who is still at risk after last year's retail tribulations?

Party City, Nordstrom, Macy's, GameStop and others still have weak scores on measures of financial health, according to RapidRatings data.

By Ben Unglesbee • April 13, 2021

Nike launches refurbishment program in 15 stores

Gently worn, like-new or imperfect footwear consumers have returned will be cleaned and refurbished before being resold in stores.

By Cara Salpini • April 12, 2021

Amazon unionization effort fails in Alabama

Employees voted against union representation after a closely watched election, but the fight likely isn't over yet. 

By Ben Unglesbee • April 12, 2021

How the pandemic drove retailers to on-demand warehousing

A pivot to holding more inventory, rising warehouse rents and Amazon's decision to limit its fulfillment service all played a role.

By Matt Leonard • April 12, 2021

Retail defaults to decline — but will still be high: Moody's

Bankruptcies hit record highs in 2020. The pace already slowed, but uncertainty remains, and weaker retailers are still vulnerable. 

By Ben Unglesbee • April 8, 2021

Best Buy pilots $200 membership

Best Buy Beta comes with perks, including free installations, member pricing and unlimited Geek Squad technical support. 

By Kaarin Moore • April 8, 2021