Operations: Page 122


  • Person riding a Peloton bike
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    Courtesy of Peloton
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    Peloton appoints chief marketing officer

    Leslie Berland most recently held the CMO role at Twitter and brings about a decade of experience from American Express. 

    By Jan. 18, 2023
  • A close-up of the collar and inside tag of a somewhat faded denim jacket.
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    Courtesy of J. Crew
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    J. Crew embraces resale

    “J. Crew Always” involves online sales of used goods in partnership with ThredUp, as well as an assortment of vintage finds at select stores.

    By Jan. 18, 2023
  • Trendline

    Digital innovation and technology trends in retail

    Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

    By Retail Dive staff
  • Three people in bed with eye masks on surrounded by audio equipment.
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    Courtesy of Purple
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    Purple taps Sephora vet as chief of owned retail

    Scott Kerby, who also previously held roles at Old Navy, Bath & Body Works, L Brands and American Eagle, reports to CEO Rob DeMartini.

    By Jan. 18, 2023
  • Front of Neiman Marcus store in Fort Worth, TX.
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    Courtesy of Neiman Marcus
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    Neiman Marcus Group hires new brand, retail chiefs

    The luxury retailer made the newly created roles as part of its “Revolutionize Luxury Experiences” growth strategy to invest in technology and stores. 

    By Jan. 17, 2023
  • A bus stop with a bright blue sign that reads "57th Street and Broadway" sits across the street from a Nordstrom store.
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    Daphne Howland/Retail Dive
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    Nordstrom enlists company stylists for new fashion ambassador program

    The retailer ended its Trunk Club box service last year, but reiterated its commitment to expanding its stylists’ role in connecting with shoppers.

    By Jan. 17, 2023
  • A headshot of Elizabeth Binder in front of a wall of leggings.
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    Courtesy of Lululemon
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    Lululemon hires Burberry veteran as chief merchant

    Elizabeth Binder spent 12 years at the luxury fashion brand and will report to Chief Product Officer Sun Choe.

    By Jan. 17, 2023
  • Whole Foods Market
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    Courtesy of Whole Foods Market
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    Whole Foods now accepts Zappos returns

    Stores nationwide will take label free, box free returns of Zappos.com orders, another subsidiary of Amazon.

    By Jan. 17, 2023
  • A red-brick facade mall entrance to a Macy's store.
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    Daphne Howland/Retail Dive
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    Macy’s CEO: ‘We are in the final stretch’ of closing stores

    The retailer has closed 170 locations since 2016 and is currently transforming its store strategy to include off-mall locations.

    By Jan. 17, 2023
  • A rack of clothes to the left is partially hidden by a screen. Two other racks of clothes, reflected in the shiny floor, stand in front a huge window.
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    Daphne Howland/Retail Dive
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    Nordstrom’s longtime chief merchant to retire

    Teri Bariquit spent nearly 40 years at the retailer and is credited with dragging its merchandising operations into the 21st century. 

    By Jan. 13, 2023
  • Two people running in On Cloudneo shoes
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    Courtesy of On
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    Swiss brand On is profitable and growing. It also has a deep wholesale presence.

    Co-CEOs Marc Maurer and Martin Hoffmann talk through the brand’s approach to scale, new store openings and why wholesale works.

    By Jan. 13, 2023
  • Dollar General truck from private fleet
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    Permission granted by Dollar General
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    Restraining order sought against Dollar General over Ohio price discrepancies

    Dollar General also faces a lawsuit from the state’s attorney general that accuses the retailer of deceptive pricing.

    By Nate Delesline III • Jan. 13, 2023
  • Emma Chamberlain lays on her side in front of a Lancome sign.
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    Courtesy of Lancome
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    Column

    The Weekly Closeout: Pink Sauce to hit Walmart shelves and Emma Chamberlain is the face of Lancôme

    Dave’s Gourmet is producing the TikTok sauce sensation while beauty company Lancôme courts a younger generation. 

    By Retail Dive Staff • Jan. 13, 2023
  • Sophia Hwang-Judiesch named president of The Bay, Hudson’s Bay

    The executive will broaden her scope to lead the digital side of the business as current President and CEO of The Bay, Iain Nairn, retires.

    By Jan. 13, 2023
  • Walmart curbside pickup.
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    Courtesy of Walmart
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    Walmart to offer fulfillment tech, delivery services through Salesforce

    The partnership is positioned to drive more volume to Walmart GoLocal as it pursues growth in the competitive same-day delivery sector.

    By Max Garland • Jan. 12, 2023
  • A model wears a colorful floral print frock against a bright blue background.
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    Courtesy of Rent the Runway
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    Rent the Runway teams up with Amazon Fashion in quest for growth

    The tie-up also expands the e-commerce giant’s assortment of better apparel.

    By Jan. 12, 2023
  • LVMH shakes up leadership of Dior, Louis Vuitton

    The luxury conglomerate has also integrated jewelers Tiffany, acquired two years ago, and Repossi into its watches and jewelry division.

    By Jan. 11, 2023
  • Bed Bath & Beyond
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    Getty Images
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    Bed Bath & Beyond plans more layoffs

    As sales slide and bankruptcy looms, the struggling home goods retailer is looking to cut costs.

    By Jan. 11, 2023
  • Rendering of the outside of a Babies R Us store.
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    Courtesy of WHP Global
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    Babies R Us to open flagship store

    The opening at American Dream marks a return of the brand to the U.S. And owner WHP Global has plans for a national rollout. 

    By Jan. 11, 2023
  • Three people in bed with eye masks on surrounded by audio equipment.
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    Courtesy of Purple
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    Purple CEO: ‘It’s time for the brand to mature’

    Quirky marketing helped the mattress brand get its start, but now Rob DeMartini wants it to look a lot more like a traditional mattress seller.

    By Jan. 11, 2023
  • Build-A-Bear Workshop store
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    "Potomac Mills Build-A-Bear Workshop" by Aolden23 is licensed under CC BY-SA 3.0
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    Build-A-Bear names chief technology officer

    Dara Meath will lead the retailer’s tech team and support the company’s ongoing digital transformation.

    By Jan. 10, 2023
  • An Amazon Prime delivery truck sits at a facility.
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    Courtesy of Amazon
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    Amazon expands ‘Buy with Prime’ to all US merchants

    With help from SaaS platform BigCommerce, the e-commerce giant is even looping sellers outside its own marketplace into its ecosystem.

    By Jan. 10, 2023
  • Puffy clouds in a blue sky frame a storefront that says "Bed Bath & Beyond" in large dark letters.
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    Daphne Howland/Retail Dive
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    Bed Bath & Beyond sales fall 33% in Q3 as it seeks strategic alternatives

    After warning of a potential bankruptcy filing last week, the struggling home retailer’s operating loss swelled to over $450 million during the quarter.

    By Jan. 10, 2023
  • Five Below to convert hundreds of stores to higher-priced concept

    The discounter sees roughly twice the spend from customers who purchase Five Beyond products and has received positive feedback on the format. 

    By Jan. 10, 2023
  • Rite Aid storefront.
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    Courtesy of Rite Aid
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    Rite Aid CEO exits

    Heyward Donigan, who has led the company since 2019, is out and Elizabeth Burr has been named interim CEO.

    By Jan. 9, 2023
  • Give Love is in lights on the storefront of Macy's in Herald Square in NYC.
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    Kaarin Vembar/Retail Dive
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    Macy’s lowers holiday sales prediction

    The department store managed to maintain its guidance within its previous range, but its warning suggests that it lost market share, analysts say.

    By Jan. 9, 2023