Operations: Page 122
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Peloton appoints chief marketing officer
Leslie Berland most recently held the CMO role at Twitter and brings about a decade of experience from American Express.
By Dani James • Jan. 18, 2023 -
J. Crew embraces resale
“J. Crew Always” involves online sales of used goods in partnership with ThredUp, as well as an assortment of vintage finds at select stores.
By Daphne Howland • Jan. 18, 2023 -
Trendline
Digital innovation and technology trends in retail
Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.
By Retail Dive staff -
Purple taps Sephora vet as chief of owned retail
Scott Kerby, who also previously held roles at Old Navy, Bath & Body Works, L Brands and American Eagle, reports to CEO Rob DeMartini.
By Caroline Jansen • Jan. 18, 2023 -
Neiman Marcus Group hires new brand, retail chiefs
The luxury retailer made the newly created roles as part of its “Revolutionize Luxury Experiences” growth strategy to invest in technology and stores.
By Dani James • Jan. 17, 2023 -
Nordstrom enlists company stylists for new fashion ambassador program
The retailer ended its Trunk Club box service last year, but reiterated its commitment to expanding its stylists’ role in connecting with shoppers.
By Daphne Howland • Jan. 17, 2023 -
Lululemon hires Burberry veteran as chief merchant
Elizabeth Binder spent 12 years at the luxury fashion brand and will report to Chief Product Officer Sun Choe.
By Cara Salpini • Jan. 17, 2023 -
Whole Foods now accepts Zappos returns
Stores nationwide will take label free, box free returns of Zappos.com orders, another subsidiary of Amazon.
By Kaarin Moore • Jan. 17, 2023 -
Macy’s CEO: ‘We are in the final stretch’ of closing stores
The retailer has closed 170 locations since 2016 and is currently transforming its store strategy to include off-mall locations.
By Kaarin Moore • Jan. 17, 2023 -
Nordstrom’s longtime chief merchant to retire
Teri Bariquit spent nearly 40 years at the retailer and is credited with dragging its merchandising operations into the 21st century.
By Daphne Howland • Jan. 13, 2023 -
Swiss brand On is profitable and growing. It also has a deep wholesale presence.
Co-CEOs Marc Maurer and Martin Hoffmann talk through the brand’s approach to scale, new store openings and why wholesale works.
By Cara Salpini • Jan. 13, 2023 -
Restraining order sought against Dollar General over Ohio price discrepancies
Dollar General also faces a lawsuit from the state’s attorney general that accuses the retailer of deceptive pricing.
By Nate Delesline III • Jan. 13, 2023 -
Column
The Weekly Closeout: Pink Sauce to hit Walmart shelves and Emma Chamberlain is the face of Lancôme
Dave’s Gourmet is producing the TikTok sauce sensation while beauty company Lancôme courts a younger generation.
By Retail Dive Staff • Jan. 13, 2023 -
Sophia Hwang-Judiesch named president of The Bay, Hudson’s Bay
The executive will broaden her scope to lead the digital side of the business as current President and CEO of The Bay, Iain Nairn, retires.
By Kaarin Moore • Jan. 13, 2023 -
Walmart to offer fulfillment tech, delivery services through Salesforce
The partnership is positioned to drive more volume to Walmart GoLocal as it pursues growth in the competitive same-day delivery sector.
By Max Garland • Jan. 12, 2023 -
Rent the Runway teams up with Amazon Fashion in quest for growth
The tie-up also expands the e-commerce giant’s assortment of better apparel.
By Daphne Howland • Jan. 12, 2023 -
LVMH shakes up leadership of Dior, Louis Vuitton
The luxury conglomerate has also integrated jewelers Tiffany, acquired two years ago, and Repossi into its watches and jewelry division.
By Daphne Howland • Jan. 11, 2023 -
Bed Bath & Beyond plans more layoffs
As sales slide and bankruptcy looms, the struggling home goods retailer is looking to cut costs.
By Caroline Jansen • Jan. 11, 2023 -
Babies R Us to open flagship store
The opening at American Dream marks a return of the brand to the U.S. And owner WHP Global has plans for a national rollout.
By Kaarin Moore • Jan. 11, 2023 -
Purple CEO: ‘It’s time for the brand to mature’
Quirky marketing helped the mattress brand get its start, but now Rob DeMartini wants it to look a lot more like a traditional mattress seller.
By Cara Salpini • Jan. 11, 2023 -
"Potomac Mills Build-A-Bear Workshop" by Aolden23 is licensed under CC BY-SA 3.0
Build-A-Bear names chief technology officer
Dara Meath will lead the retailer’s tech team and support the company’s ongoing digital transformation.
By Kaarin Moore • Jan. 10, 2023 -
Amazon expands ‘Buy with Prime’ to all US merchants
With help from SaaS platform BigCommerce, the e-commerce giant is even looping sellers outside its own marketplace into its ecosystem.
By Daphne Howland • Jan. 10, 2023 -
Bed Bath & Beyond sales fall 33% in Q3 as it seeks strategic alternatives
After warning of a potential bankruptcy filing last week, the struggling home retailer’s operating loss swelled to over $450 million during the quarter.
By Caroline Jansen • Jan. 10, 2023 -
"https://www.flickr.com/photos/jeepersmedia/14853082845/in/photolist-2k8nwKQ-2jkjsvv-oCvW4g-oCuf3U-oEgTw6-oCufvN-oAuaV1-oCfiot-oAub5j-om2TrM-2ihyE2T-ofj1tt-oEgSPe-om2vPR-oCvUVV-om2ajd-2pC7eGW-owLTPE-2m" by Mike Mozart is licensed under CC BY 2.0
Five Below to convert hundreds of stores to higher-priced concept
The discounter sees roughly twice the spend from customers who purchase Five Beyond products and has received positive feedback on the format.
By Cara Salpini • Jan. 10, 2023 -
Rite Aid CEO exits
Heyward Donigan, who has led the company since 2019, is out and Elizabeth Burr has been named interim CEO.
By Kaarin Moore • Jan. 9, 2023 -
Macy’s lowers holiday sales prediction
The department store managed to maintain its guidance within its previous range, but its warning suggests that it lost market share, analysts say.
By Daphne Howland • Jan. 9, 2023