Los Angeles luxury malls getting makeovers to lure consumers

L.A.'s Beverly Center and Westfield Century City are set for massive renovations to maintain their commercial viability.

By Ian P. Murphy • March 16, 2016

FTC brings action against Lord & Taylor over deceptive ads

Legislators say the department store chain flouted disclosure regulations in promoting its Design Lab line. 

By Ian P. Murphy • March 16, 2016

Explore the Trendline➔

Gen Z and the next-generation consumer

If there's anything retailers want more than financial stability right now, it's to understand Gen Z. 

By Retail Dive staff

REI's record membership growth boosts online, in-store sales

The retailer also said its attention-getting #OptOutside campaign over the Black Friday weekend was a winner.

By Daphne Howland • March 16, 2016

Luxury marketers bullish on Instagram, wary of Snapchat

Marketers told South by Southwest Interactive attendees they're also excited by the promise of virtual reality.

By Ian P. Murphy • March 15, 2016

H&M Sports taps Caitlyn Jenner for new campaign

H&M said Jenner’s past athletic achievements and her transition were key reasons for the choice.

By Daphne Howland • March 14, 2016

Shopgate expands retail platform to Apple TV

The mobile commerce startup's new Apple TV apps offer product pages that sync across channels. 

By Ian P. Murphy • March 14, 2016

Survey: More online, in-store purchases driven by consumer reviews

A new study from Bazaarvoice found that 82% of in-store buyers have done their homework.  

By Ian P. Murphy • March 14, 2016

Forecast: Argentina's e-commerce market to reach $12.4b by 2019

Most of Latin America is poised for online commerce growth as the decade winds down. 

By Ian P. Murphy • March 11, 2016

Networks refuse to air Lane Bryant lingerie ad

The ad needed minor edits to comply with broadcast standards, NBC claims. But Lane Bryant isn't changing a thing. 

By Ian P. Murphy • March 11, 2016

Report: Honest Co. detergent contains chemical it vowed not to use

The Jessica Alba-led company denied the report, based on two independent lab tests, and disputed scientists’ explanation for the findings.

By Daphne Howland • March 11, 2016

What is hyper-localization, and what does it mean for retailers?

The buzzword means different things to different people. But it pretty much means that your customers come first.

By Daphne Howland • March 10, 2016

Target refines 'Made to Matter' merchandise line

Target doesn’t make huge bank on the healthy, eco-friendly merchandise, but it’s an important differentiator for the retailer.

By Daphne Howland • March 10, 2016

Under Armour debuts Michael Phelps 'Rule Yourself' ad

The clip shows the celebrated swimmer training for what's likely his last Olympic Games. 

By Ian P. Murphy • March 9, 2016

Amazon debuts talk show 'Style Code Live' to boost fashion cred

Amazon usually reserves its programming for its Prime members, but 'Style Code Live' will be free to anyone—and for good reason.

By Daphne Howland • March 9, 2016

Spring launches mobile pop-up in popular Kardashian game

Kim Kardashian: Hollywood has been installed more than 20 million times since its launch, with users spending more than 5 billion minutes on the game.

By Daphne Howland • March 7, 2016

Backlash around Starbucks' loyalty program change a lesson for retailers

Starbucks' positive brand perceptions fell following the announcement that it would revamp its loyalty program, YouGov says. 

By Ian P. Murphy • March 7, 2016

Saks debuts personalized online shopping service

The new technology enables Saks associates to create web pages of curated goods. 

By Ian P. Murphy • March 7, 2016

Apple now provides customer support on Twitter

The account offers tips, tricks, and one-on-one advice for Apple products. 

By Ian P. Murphy • March 4, 2016

Reebok asks consumers to sprint for shoes

The athletic retailer's stunt rewards participants who run faster than 10.6 mph with new kicks. 

By Ian P. Murphy • March 2, 2016

Shoppers want stores to provide digital tools

Interactive kiosks and other self-help tools encourage purchases, consumers say. 

By Ian P. Murphy • March 2, 2016

Clear Channel debuts system to track response to billboards

The outdoor advertising system analyzes mobile signals to measure buzz and spending. 

By Ian P. Murphy • March 1, 2016

Cardlytics unveils consumer insights data product

The data intelligence provider's Platform Solutions will measure the impact of campaigns and help hone segmentation. 

By Ian P. Murphy • Feb. 29, 2016

Zappos wants to make Leap Day a national holiday

The company gave all of its 1,600 employees Feb. 29 off, including those at its 24-hour, seven-days-a-week call center.

By Daphne Howland • Feb. 29, 2016

Shopgate promotes Biel to CEO

The mobile commerce startup is readying for a major expansion upon its imminent move to Austin, TX.  

By Ian P. Murphy • Feb. 26, 2016

Lands' End apologizes for Gloria Steinem interview in spring catalog

Mixing politics and business is a tricky art, and Lands’ End in this case picked a doozy.

By Daphne Howland • Feb. 26, 2016