How robots in stores could revolutionize the customer experience

Here’s what happens when a salty journalist meets Pepper the humanoid at NRF's Big Show 2017.

By Jason Ankeny • Jan. 17, 2017

Intel launches store management platform, pledges $100M retail investment

The investment is aimed at helping retailers achieve more efficient store environments with an assist from the Internet of Things.

By Dan O'Shea • Jan. 16, 2017

Explore the Trendline➔

Gen Z and the next-generation consumer

If there's anything retailers want more than financial stability right now, it's to understand Gen Z. 

By Retail Dive staff

Cloverleaf uses Emotion AI to measure shopper sentiment via store shelves

The shelfPoint solution uses small LCD strips placed along a store shelf that measure shopper engagement and response, putting the sentiments measured into emotional buckets.

By Dan O'Shea • Jan. 12, 2017

Amazon Canada to change pricing practices, pay $1.1M fine

The Canadian Competition Bureau (a body analogous to the U.S. Federal Trade Commission) claims Amazon created the impression that its prices were lower than prevailing market prices.

By Daphne Howland • Jan. 12, 2017

Nike debuts Paul George signature shoe this week

The PG1's debut coincides with George's Indiana Pacers taking on the Denver Nuggets in a special NBA game tipping off in London.

By Dan O'Shea • Jan. 10, 2017

Nike: Self-lacing HyperAdapt shoe a hit, new models coming soon

Advancements in manufacturing could get future editions to market more quickly, and potentially at a lower cost than the current $720 price tag, Nike said.

By Dan O'Shea • Jan. 9, 2017

Under Armour teams with NFL's Tom Brady for high-tech sleepwear

The sleepwear includes “bioceramic particles that absorb infrared wavelengths emitted by the body and reflect back Far Infrared, helping the body recover faster while promoting better sleep.”

By Dan O'Shea • Jan. 5, 2017

Wal-Mart names Haworth new media shop

The agency's role will extend into non-traditional areas including strategic partnerships as media investment evolves for retailers. 

By David Kirkpatrick • Jan. 4, 2017

The 7 trends that will shape apparel retail in 2017

Technology, integration, innovation and personalization will be all the rage in fashion retail during the year ahead.  

By Lara Ewen • Jan. 4, 2017

Nike signs top-ranked golfer Jason Day to apparel, shoe deal

The announcement comes several months after the sports gear goliath said it would stop making golf equipment, such as clubs and balls.

By Dan O'Shea • Jan. 3, 2017

Struggling Rue21 elevates execs to 'transform the customer experience'

Brett Trent will fill the newly-created CMO spot, yet Fitch analysts have named the teen retailer as one of seven retailers in imminent danger of going bankrupt.

By Daphne Howland • Jan. 3, 2017

Athleta debuts latest chapter in 'Power of She' ad narrative

The newest commercial in the athleisure retailer's ongoing advertising campaign features a 98-year-old yoga instructor.

By Dan O'Shea • Jan. 2, 2017

Pokemon Go comes to the Apple Watch

The announcement comes just days after game developer Niantic announced Pokemon Go retail partnerships with Starbucks and Sprint.

By Dan O'Shea • Dec. 22, 2016

The retail winners and losers of 2016

Some retailers spent the year readying for the industry's future, while others grappled with the ghosts of its past. Here are the companies, technologies and trends that soared or sank in 2016.

By Corinne Ruff • Dec. 22, 2016

Lidl eyes small-format stores with online order pickup

The new Lidl Express concept incorporates a dedicated in-store location for customers to pick up online orders and shop for fresh products.

By Dan O'Shea • Dec. 22, 2016

The new look of fashion: How 2016 made over apparel retail

Amazon disrupted and dominated apparel throughout the year, but it wasn't the only trendsetter: Mobile made waves, omnichannel became omnipresent — and much more.

By Lara Ewen • Dec. 21, 2016

Wal-Mart holiday videos hit more than 75M views on YouTube

Paid media and a holiday-themed channel are driving views for the retailer. 

By David Kirkpatrick • Dec. 20, 2016

Starbucks, Walgreens use Promoted Places on Google Maps for holiday marketing

As location data becomes more essential during key moments, brands are staking out their territory. 

By David Kirkpatrick • Dec. 19, 2016

American Eagle, Aerie debut bots for bra browsing, holiday shopping

Customers may browse bra styles using filters like fit, style or occasion. The bot also promotes company culture through photos, videos and social media.

By Dan O'Shea • Dec. 18, 2016

Obama signs law protecting negative consumer reviews

The legislation makes it easier for customers to post honest assessments of retailers, restaurants and other businesses by shielding them from threats of legal action and/or monetary damages arising from negative feedback.

By Daphne Howland • Dec. 16, 2016

5 tech trends that transformed retail in 2016

Artificial intelligence and related breakthroughs steered retailers toward more effective customer engagement, while virtual reality and augmented reality redefined how shoppers experience the world.

By Dan O'Shea • Dec. 15, 2016

Under Armour expands connected footwear lineup

Automatic run tracking technology from the athletic apparel retailer's MapMyRun mobile app and global digital running community provides runners with workout and fatigue data.

By Dan O'Shea • Dec. 14, 2016

Report: Coach inks $10M branding, design deal with pop star Selena Gomez

Former Disney star Gomez is a surprise pick for the new face of Coach considering she previously collaborated with struggling discount chain Kmart.

By Daphne Howland • Dec. 14, 2016

Kohl's to stay open 107 hours straight before Christmas

The end of the marathon opening, Super Saturday, falls on both Christmas Eve and the first night of Hannukah, but heavy discounts could hurt margins.

By Daphne Howland • Dec. 14, 2016

Adidas makes 3D-printed running shoe available for sale via Confirmed app

The 3D Runner, priced at $333 per pair, includes "an engineered 3D web structure with dense zones in high force areas and less dense zones in the low force areas, allowing for the optimum level of performance."

By Dan O'Shea • Dec. 13, 2016