Loss Prevention & Security: Page 3

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    "Office Depot" by Rusty Clark is licensed under CC BY 2.0
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    Office Depot parent expects over $20M loss due to malware attack

    CompuCom, a subsidiary of the ODP Corporation, disclosed the incident earlier in the month and estimates an additional revenue loss of up to $8 million.

    By Tatiana Walk-Morris • Updated March 31, 2021
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    E.A. Crunden/Retail Dive
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    Retailers embrace Senate effort to fight fakes sold through marketplaces

    Amazon, where the problem is acute, so far hasn't joined broad industry support of the bipartisan measure.

    By Updated March 24, 2021
  • Will US lawmakers rein in marketplace counterfeits?

    As retailers like Amazon try to police knockoffs, congressional bills aim to regulate online merchants to protect consumers and brands.

    By Tatiana Walk-Morris • March 16, 2021
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    Permission granted by Planalytics
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    Sponsored by Planalytics

    Boost sales by factoring in this everyday driver of demand

    There is one very influential external variable that too many retailers are still ignoring – the weather.

    Feb. 22, 2021
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    The image by istolethetv is licensed under CC BY 2.0
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    Amazon, Salvatore Ferragamo sue alleged counterfeiters

    The e-commerce giant has recently teamed up with other brands in court to tackle knockoff sellers.

    By Tatiana Walk-Morris • Feb. 12, 2021
  • Organized retail crime costs retailers nearly $720K per $1B in sales: NRF

    Though retailers want stricter laws to address the problem, they're also investing more in tech to combat organized criminals themselves.

    By Tatiana Walk-Morris • Jan. 6, 2021
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    Courtesy of DSW
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    Vendor ransomware attack disrupts DSW's inventory management

    The impact of cyberattacks on retailers and their vendors is even greater during this digital-first period brought on by the coronavirus pandemic.

    By Emma Cosgrove • Dec. 10, 2020
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    Study: Two-thirds of shoppers concerned about holiday data breaches

    The COVID-19 pandemic has forced reluctant shoppers to spend online, but many remain concerned about cybersecurity risks.

    By Tatiana Walk-Morris • Nov. 19, 2020
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    Permission granted by White Ops
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    Sponsored by White Ops

    5 ways sophisticated bots could turn your Black Friday campaigns into a #BotFriday disaster

    The world's largest retailers lose millions of dollars to sophisticated bots each year. Do you know how these bots work and how to respond?

    By Bethann Noble, Head of Product Marketing, White Ops • Oct. 26, 2020
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    Boost in e-commerce may lead to more counterfeits: study

    With more consumers shopping online this year, the threat of online counterfeits looms, according to Red Points. 

    By Tatiana Walk-Morris • Oct. 22, 2020
  • Ebay to authenticate sneakers $100+ in the U.S.
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    Courtesy of eBay
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    EBay to verify sneakers sold for more than $100

    The retailer has introduced other authentication initiatives to build trust with online shoppers.

    By Tatiana Walk-Morris • Oct. 15, 2020
  • Google safety and security features.
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    Courtesy of Google
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    With Guest mode, Google lets Assistant users interact without saving data

    The new privacy-focused feature aims to give consumers more control of their user experience. 

    By Tatiana Walk-Morris • Oct. 8, 2020
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    "Apple Lightning" by Fastily is licensed under CC BY-SA 4.0
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    Amazon's product quality woes extend beyond its Marketplace

    The e-commerce giant is facing Congressional scrutiny after a CNN report that several of its AmazonBasics products present serious safety hazards.

    By Sept. 17, 2020
  • Verishop debuts Verified Shops program for vetted brands

    By evaluating sellers on its platform, the company joins other e-commerce sites in attempting to provide customers with deeper authentication efforts. 

    By Tatiana Walk-Morris • Sept. 14, 2020
  • Ebay launches watch authentication services.
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    Courtesy of eBay
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    EBay to authenticate, cut seller fees for luxury watches

    The site’s new features aim to protect customers' funds and verify high-end watches.

    By Tatiana Walk-Morris • Sept. 10, 2020
  • Retailers, trade groups join coalition against counterfeit sales

    In the eyes of the Buy Safe America Coalition, third-party platforms' efforts to stop knockoffs have fallen short.

    By Tatiana Walk-Morris • Sept. 4, 2020
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    Ridofranz via Getty Images
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    Sponsored by Mood Media

    Let's get real – navigating fear and the customer experience

    If your current approach to Customer Experience is all about the "what" and the "right now," you're missing a huge opportunity to differentiate from the competition.

    Aug. 27, 2020
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    Courtesy of Instacart
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    Instacart boosts security for shoppers after breach

    In the coming months, the grocery delivery service will expand the use of two-factor authentication to more features within the shopper app. 

    By Jessica Dumont • Aug. 25, 2020
  • Amazon, KF Beauty team up in court over alleged counterfeits

    The retailers filed a lawsuit claiming fake goods were sold on the e-commerce giant's platform, marking another case in its fight against counterfeits.

    By Tatiana Walk-Morris • Aug. 14, 2020
  • EBay corporate building in Berlin
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    Courtesy of EBay
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    EBay, Prova Group partner on sports memorabilia authentication

    The marketplace joins Amazon and others in setting up measures to combat the sale of counterfeit goods, one of the biggest threats to resale.

    By Tatiana Walk-Morris • Aug. 5, 2020
  • Retail shrink totaled nearly $62B in 2019

    Shrink is at an all-time high, up $11 billion from 2018, according to a new report by the National Retail Federation.

    By Tatiana Walk-Morris • July 17, 2020
  • New Amazon 'counterfeit crimes unit' aims for zero fakes

    The e-commerce giant says prevention remains a priority but that its new taskforce will help it pursue civil and criminal measures against "bad actors."

    By June 24, 2020
  • Amazon, Valentino team up in court over alleged counterfeits

    The e-commerce giant has come under fire before for the proliferation of fakes on its website, but says it will "take aggressive action."

    By June 22, 2020
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    Many shoppers worry about fake goods during COVID-19 outbreak

    Over two-thirds of shoppers are concerned that the outbreak will lead to more counterfeit or low-quality goods being sold online, Red Points found.

    By Tatiana Walk-Morris • March 23, 2020
  • Can retailers combat consumer desire for counterfeits?

    Online marketplaces have launched initiatives aimed at addressing counterfeit sales, but those efforts can be cumbersome for brands. 

    By Tatiana Walk-Morris • Feb. 11, 2020