PayPal joins $11M funding round of returns startup

Happy Returns is meeting one of e-commerce's most pressing needs, forging a reverse-logistics pipeline with more than 350 locations.

By Daphne Howland • April 25, 2019

EBay upgrades guidance on Q1 performance

Like Amazon, the company is seeing more money come in from its advertising operations.

By Daphne Howland • April 24, 2019

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

All Kohl's stores to take Amazon returns

The 2-year-old pilot will become standard practice in July, and brings benefits to both retailers and their customers.

By Daphne Howland • April 23, 2019

No free returns? More than half of shoppers won't buy

Retailers need to step up their payments options, returns experience and product descriptions, according to a report by payments company Klarna.

By Tatiana Walk-Morris • April 23, 2019

Temporary living: The rise of furniture rental

Consumers are less concerned about putting down roots. Is rented furniture the solution?

By Caroline Jansen • April 22, 2019

For the birds: This DTC brand is flying high on sustainable wings

Allbirds co-founder Tim Brown runs a business built on environmentally friendly materials, but he says it's really all about great shoes.

By Cara Salpini • April 22, 2019

March sales surge 1.7%

Most segments, including many that had declines last month, bounced back from February, according to the latest monthly retail sales report from the Commerce Department.

By Daphne Howland • April 18, 2019

Amazon China marketplace is shutting down

The e-commerce giant opened a digital store on Alibaba's Tmall in 2015, suggesting the company would eventually wind down sales operations, according to analysts.

By Daphne Howland • April 18, 2019

Walgreens taps Narvar for online pickup, returns in 8K stores

Retailers, including Urban Outfitters and Levi's, have signed on to the new service, which allows customers to pick up orders from each other's stores.

By Daphne Howland • April 17, 2019

Neiman Marcus takes minority stake in resale site Fashionphile

The department store is investing in the e-commerce company in an effort to reach "younger shoppers ahead of their peak spending years." 

By Daphne Howland • April 17, 2019

Wayfair boosted orders over 300% during Way Day

However, compared to results from the company's sales holiday last year, the numbers were less stellar.

By Caroline Jansen • April 17, 2019

Walmart partners with Kidbox for subscription service

The "try before you buy" service includes premium brands such as BCBG, Butter Super Soft, C&C California and Puma.

By Daphne Howland • April 16, 2019

Zappos opens outlet store in Louisville

Launching a new fulfillment center also suggests a rebranding of its 6pm outlet unit.

By Daphne Howland • April 15, 2019

Chico's to launch online lingerie brand targeting millennials

TellTale is a smart play for younger customers in a market where leader Victoria's Secret is ceding share, analysts say.

By Daphne Howland • April 12, 2019

75K stores could shutter by 2026

Expect more store closures as retail sales growth slows and e-commerce takes a greater share, according to a note from UBS analysts.

By Daphne Howland • April 9, 2019

Wayfair to launch livestreaming service on Way Day

It is the company's second year hosting the sales event, which points to a larger trend of retailers creating shopping holidays.

By Caroline Jansen • April 8, 2019

If March Madness had a retail bracket

We would need a much bigger bracket to account for all the retailers we cover, but here are a few rankings of major companies we're watching and where they might get seeded.

By Cara Salpini • April 8, 2019

Rent the Runway expands into kids

The company also announced the launch of "Extra Spots," allowing the unlimited addition of items to members' Unlimited and Update accounts.

By Daphne Howland • April 5, 2019

More than half of consumers shop online and offline equally

Mobile is becoming the medium of choice for online shoppers, according to a March Periscope by McKinsey report.

By Tatiana Walk-Morris • April 5, 2019

CNBC: Amazon demotes private label ads

The change to the private label product ads comes as major tech companies face regulatory scrutiny by public officials and rival brands.

By Erica Sweeney • April 5, 2019

Make a fortune through predictive marketing analytics

Grow customer relationships and deliver more relevant marketing with predictive analytics.

April 4, 2019

'It was embarrassing': Why Reebok's digital strategy changed

Global Head of Digital Matt Blonder took over a website that was "angry," "dark" and "hyper masculine." Now, the retailer is addressing those problems.

By Cara Salpini • April 4, 2019

Amazon partnership delivering returns for Kohl's

Providing a service to Amazon customers may be bringing sales and shoppers to Kohl's stores, according to Earnest Research.

By Daphne Howland • April 4, 2019

Reebok kicks up 1st loyalty program

The athletics brand also announced a new digital strategy, which includes a complete website redesign in the next month.

By Cara Salpini • April 3, 2019

Charlotte Russe sells off its brands as all stores shutter

New owner Mamiye​ will sell the Peek Kids label online and through wholesale, while fashion company YM takes over its flagship.

By Daphne Howland • April 1, 2019