Study: Targeted offers deliver mobile customers

RetailMeNot says e-mail and apps are effective in driving e-commerce. 

By Ian P. Murphy • Oct. 28, 2015

Deloitte: Digital set to drive holiday shopping

Shoppers will use all channels to buy gifts for themselves and others this year. 

By Ian P. Murphy • Oct. 28, 2015

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Apple debuts 'shopping' category in App Store

First Facebook, now Apple: Let the mobile shopping wars begin. 

By Barbara Thau • Oct. 27, 2015

Chase developing mobile wallet to rival Apple Pay

The bank will partner with the MCX consortium to get the system into stores. 

By Ian P. Murphy • Oct. 27, 2015

Facebook: A third of purchases are made via mobile

Facebook also said mobile buying through ads on its site is expected to grow 30% during the holiday season. 

By Ian P. Murphy • Oct. 27, 2015

Is Amazon a shipping company?

Amazon is a retailer and a tech company. But its innovative and often superior fulfillment in many ways makes it a shipper, too.

By Daphne Howland • Oct. 26, 2015

UPDATE: Target to offer free holiday shipping, again

Free shipping is an expensive but critical way to keep holiday consumers from shopping elsewhere.

By Daphne Howland • Oct. 26, 2015

Report: Mobile an entrenched shopping tool for moms

The big numbers from parenting site BabyCenter show that mobile is a fixed way to shop for busy mothers.

By Daphne Howland • Oct. 26, 2015

Google says mobile searches now outnumber desktop searches

The company also reported $18.7 billion in third-quarter revenues.

By Ian P. Murphy • Oct. 23, 2015

Best Buy offers free shipping on all orders this holiday season

The consumer electronics chain kicks off the annual holiday shipping competition.

By Barbara Thau • Oct. 23, 2015

Target now shipping to Canada—but is it another misfire?

Target's website allows Canadians to order goods, but with much higher prices and shipping than at Target’s U.S. stores and website.

By Daphne Howland • Oct. 23, 2015

How Facebook is pushing to dominate mobile shopping

With Canvas and a new Shopping tab, the social network is making sure users never leave its app. 

By Ian P. Murphy • Oct. 22, 2015

Report: Consumers rather buy from brand sites than online retailers

Consumer brands might be leaving big e-commerce money on the table.

By Barbara Thau • Oct. 22, 2015

Amazon evades trademark suit over search results

After reversing an earlier decision, the court found that Amazon didn't violate the trademarks of a watchmaker in its search results. 

By Daphne Howland • Oct. 22, 2015

Google refines search data tool to attract more retailers

The move comes as more customers are turning to Amazon to start their shopping research. 

By Daphne Howland • Oct. 21, 2015

Even more holiday shoppers will go mobile: NRF

And nearly half of this year’s holiday browsing, research, and buying will take place online, including by those heading to brick-and-mortar stores.

By Daphne Howland • Oct. 21, 2015

FTC ends probe of Wal-Mart's 'Made in USA' logos

The retailer has tweaked misleading product labels to more accurately reflect where items were really made.   

By Barbara Thau • Oct. 21, 2015

Riding the e-Commerce Wave

How to avoid the deluge and ride today’s online retail trends all the way to higher profits.

By Steven Power • Oct. 20, 2015

Facebook's M hints at a new type of digital shopping

Top uses of the new virtual assistant in testing include asking it for shopping help. 

By Ian P. Murphy • Oct. 20, 2015

Report: Carousel ads engage consumers more than static ads

As digital media becomes a bigger advertising platform for brands, the ROI from emerging ad vehicles moves into the spotlight.

By Barbara Thau • Oct. 20, 2015

UPS targets marketplace sellers with new fee

The shipper will now assess a 2.5% surcharge on third-party shipments. 

By Ian P. Murphy • Oct. 19, 2015

Report: App usage sinks after initial installation

Brands turn to reengagement metrics to measure an app’s value and fight low re-usage. 

By Barbara Thau • Oct. 19, 2015

Amazon sues more than 1000 over fake reviews

Positive reviews that are inauthentic erode customer trust in the long run, and Amazon is demonstrating zero tolerance for the practice.

By Daphne Howland • Oct. 19, 2015

Alibaba fighting to stay off US blacklist for counterfeits

Groups are telling the U.S. Trade Representative that Alibaba is making little effort to address reports of fake merchandise on its sites.

By Daphne Howland • Oct. 19, 2015

Wal-Mart takes aim at Amazon by open-sourcing cloud code

The retailer's open-source OneOps software promises greater data portability to users. 

By Ian P. Murphy • Oct. 16, 2015